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Sunset at the Palms Resort - Adults Only - All Inclusive

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunset at the Palms Resort - Adults Only - All Inclusive

Private beach, white sand, sun-loungers, beach umbrellas
Outdoor pool
Exterior detail
Treetop 1-Bedroom Suite
Balcony

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • On private beach
    On private beach
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Breakfast included
    Breakfast included

Explore the area

Map
Norman Manley Blvd, Negril, Westmoreland
  • Bloody Bay
    1 min walk
  • Bloody Bay Beach
    13 min walk
  • Hedonism II
    20 min walk
  • Negril (NEG-Negril Aerodrome)
    12 min walk

Room options

View all photos for Treetop 1-Bedroom Suite

Treetop 1-Bedroom Suite

Treetop 1-Bedroom Suite

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Treetop Deluxe

Treetop Deluxe | Terrace/patio

Treetop Deluxe

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Treetop Standard

Treetop Standard

Treetop Standard

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

Negril

Located in Negril, Sunset at the Palms Resort - Adults Only - All Inclusive is just steps from Jamaica Beaches and 13 minutes by foot from Bloody Bay Beach. .This all-inclusive property is 0.9 mi (1.5 km) from Seven Mile Beach and 1.4 mi (2.3 km) from Kool Runnings Water Park.

What's nearby

  • Bloody Bay - 1 min walk - 0.0 km
  • Bloody Bay Beach - 13 min walk - 1.2 km
  • Hedonism II - 20 min walk - 1.7 km
  • Seven Mile Beach - 2 min drive - 1.6 km
  • Kool Runnings Water Park - 3 min drive - 2.3 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 83 min drive

Restaurants

  • ‪Green Island Restaurant, RIU - ‬13 min walk
  • ‪Hunter Steakhouse - ‬19 min walk
  • ‪Ackee - ‬3 min drive
  • ‪Hedonism II - Delroy's Bar - ‬20 min walk
  • ‪Mahogany - ‬4 min drive

About this property

Sunset at the Palms Resort - Adults Only - All Inclusive

Adults-only beachfront property with an outdoor pool
Sunset at the Palms Resort - Adults Only - All Inclusive offers 85 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Negril property provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

A private beach and a health club are featured at the property. An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.
Make yourself at home in one of the 85 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Relax and unwind with massages and facials. After a day at the private beach, you can enjoy other recreational amenities including a health club and an outdoor pool. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Caribbean cuisine at Palm Grove, one of the property's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Palm Grove - This buffet restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner.
Lotus Leaf - This restaurant specializes in Fusion cuisine and serves dinner only. Reservations are required. Open select days.
Palm Breeze Beach Grill - This beach brasserie specializes in Caribbean cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Chefs' Showcase - This theme restaurant specializes in local cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Blue Coffee Cafe - Overlooking the pool, this café serves light fare only. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are not accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Cooking

Entertainment

Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking includes off-street options
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Palm Grove
  • Lotus Leaf
  • Palm Breeze Beach Grill
  • Chefs' Showcase
  • Blue Coffee Cafe

Things to do

  • Billiards/pool table
  • Fitness centre
  • Free beach club
  • Kayaking
  • Outdoor pool
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Spa services
  • A hot tub
  • Windsurfing

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Outdoor furniture
  • Private beachfront location
  • Terrace

Spa

  • Facials
  • Manicures and pedicures
  • Massage - on the beach

Accessibility

  • This property does not have any lifts

More

  • Beach towels
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow-top mattress

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar
  • Mini fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Transportation options are available for minimum 2 guests. Roundtrip airport shuttle service is available for USD 99 per person from Sangster International Airport (MJB) in Montego Bay.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 99 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palms Sunset
Sunset Palms Negril
Sunset Palms Resort
Sunset Palms Resort All Inclusive
Sunset Palms Resort All Inclusive Negril
Sunset Palms Adults All Inclusive Negril
Sunset Palms Adults Inclusive
Sunset at the Palms Resort Adults Only All Inclusive
Sunset at the Palms Resort - Adults Only - All Inclusive Negril

Sunset at the Palms Resort - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 1003 reviews" "
Rating 8 - Good. 189 out of 1003 reviews" "
Rating 6 - Okay. 66 out of 1003 reviews" "
Rating 4 - Poor. 27 out of 1003 reviews" "
Rating 2 - Terrible. 21 out of 1003 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Becky

Liked: Cleanliness, staff & service
Stayed 7 nights in Jun 2024

10/10 Excellent

Paul Albert

Stayed 7 nights in May 2024

8/10 Good

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet , if that is what you’re looking for. Small and cute
Stayed 3 nights in Aug 2024

10/10 Excellent

Evadney

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 5 nights in Aug 2024

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff members that we encountered were above and beyond expectations; namely, Cadesa, Jamie Tarine, and Dhalia, Sadesa.
Stayed 4 nights in Aug 2024

10/10 Excellent

Michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sunset at the palms was hands down the most romantic vacation we’ve ever had. It was our 20th anniversary and SATP made every effort to make sure our vacation was amazing. Kadian the concierge was awesome at making sure everyday was special for us. The staff, the food and the entertainment was all so romantic. Highly recommend this place for couples!
Stayed 5 nights in Aug 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it here! Such beautiful grounds, fantastic service, kind and helpful staff, best beaches. We love the tree houses. Food is always good and we love the slow pace of this quiet and tranquil resort.
Stayed 6 nights in May 2024

10/10 Excellent

Hopelyn, San Angelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very nice. Love the staff, very friendly and nice
Stayed 5 nights in Aug 2024

10/10 Excellent

KULVINDER SINGH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! Staff is incredibly friendly and super helpful. It's a smaller resort which we liked. Food is the best we had at an all inclusive resort. Best part is the beach which is clean, warm and shallow. Only downside for us was it rained a lot and lots of mosquitoes. But that's Mother Nature for ya!! Will definitely be back, it was our 20 year anniversary and so happy we spent it there
Stayed 7 nights in Jul 2024

10/10 Excellent

Anel

Stayed 5 nights in Jul 2024

10/10 Excellent

Keishana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was ok. There was a problem with the hot water, but they fixed it. I didn’t like the view for an upgraded room. The pros are the Customer service. They are genuine and really care about you. You are not just a number. The bartender in the main lobby was awesome. Dahlia at the front desk was awesome. Bianca was also great. I would come back again and again strictly off of Customer service. And the beach is beautiful. If you get there early enough, you can have your own hut
Stayed 3 nights in Jul 2024

10/10 Excellent

Sadimira

Stayed 8 nights in Jul 2024

10/10 Excellent

Ismet

Stayed 8 nights in Jul 2024

4/10 Poor

Ana

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I wouldn’t say that the sunset at the palms was terrible but it wasn’t great either. For an all inclusive ADULTS ONLY I expected more. they really got to setup with their drink menu and add some entertainment. The taste of their cocktails was questionable and by 9pm the place was dead. It felt more like a retirement home than a vacation destination. Not to mention their pool was always dirty. Getting into the the water felt like swimming in a pond, all slimy with creatures floating around. On the bright side the room were supper pretty and clean. The staff were all super nice and friendly. This place gives expensive motel vibes, somewhere you go to eat and shower, unless maybe you’re in your 50’s then maybe the vibe might hit different
Stayed 4 nights in May 2024

8/10 Good

Paige

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, the food was amazing and the staff was great! Some of the bathrooms needed to be fixed or upgraded but would still recommend to others.
Stayed 6 nights in Jun 2024

10/10 Excellent

ganesh

Stayed 5 nights in Jun 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2023

4/10 Poor

Rodney

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The description and pictures displayed about the property are deceiving. The property is very small and the beach is across the street and it closes at 7pm. No late night walks along the beach. When we arrived we were checked in and given two formal dinner dates and times. After being checked in we were told we were getting a tour of the property. The tour consisted of a walk in about a 20’ circle. The restaurant, pool, coffee bar, piano bar and gift shop could all be seen without leaving that circle. We were taken to our room which was disappointing. The fixtures were in need of repair. The decor was severely outdated. Outside of the window was a huge swarm of bees that were living inside of the siding. I pointed this out twice and it was never addressed. The pool has a total capacity of 12 people. Not exactly what you expect at a resort. The entertainment was basically non existent at the property. Several night you have just piano Paul playing, one night karaoke, one night a band (this was a stretch). Dinner each night was very limited with few choices. Lunch was typical grill style food but not a buffet. Breakfast was the same every morning. The pancakes and waffles were so hard you couldn’t eat them most days. Other days they had a crunch to them. Again very limited choices for breakfast. The two formal dining experiences were very poor the food wasn’t good. One of them was basically leftovers. I’ve stayed at better for a lot cheaper.
Stayed 7 nights in Jun 2024

8/10 Good

Selwyn Sean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the property itself is nice and have a lot of privacy but the food options could be better and they should include room service with the price you pay instead of charging extra for it. only 1 restaurant is open most days and your other option is buffet. The food quality is pretty good but as I said they should be more options esp for lunch and snacks.
Stayed 4 nights in Jun 2024

10/10 Excellent

Douglas Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place with great staff. Staff was always happy and very helpful.
Stayed 5 nights in Jun 2024

10/10 Excellent

Derrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is exquisite!! If you are looking to go to Jamaica and have the luxury of an all inclusive but a relaxed and intimate time with your partner this is the place to go. The food was some of the best food I have ever had. The staff did a perfect job of being friendly, professional, and personal with each person here. It has been a great experience for my wife and I celebrating our 20th wedding anniversary. The only downside I could say is be sure to bring big spray as the mosquitos are bad at night even though they spray every night. I cannot wait to come back to this resort again.
Stayed 6 nights in Jun 2024

10/10 Excellent

Katharyn

Stayed 5 nights in Jun 2024

8/10 Good

Mary Lea

Travelled with partner
Liked: Cleanliness, staff & service
Sunset at the Palms is a wonderful, quiet escape. This was our second time here and we did see that some areas of the property have not been kept up very well. As well, some of the staff seemed "unhappy" and perhaps annoyed with extra requests. However, the beach is amazing! If you want to do anything or go anywhere from the resort, you either need to shop on the beach (bring american dollars), or pay through the nose for a taxi.
Stayed 7 nights in Jun 2024

10/10 Excellent

Baraah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, relaxing place to stay. I would recommend staying here again.
Stayed 5 nights in Jun 2024

8/10 Good

Christie, Picayune

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and good food. The beach area and beach bar was excellent.
Stayed 5 nights in Jun 2024