Grand Hotel River Park, a Luxury Collection Hotel Bratislava Reviews
Reviews
9.4
Exceptional
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I definitely don’t think this hotel should be classed as a 5star.
First of all in 5 star hotels it’s unheard of to pay for the spa (whether it’s private or owned by a 3P provider). We paid 35€ each and that was only per day not even for the whole stay, it just dampens your whole mood then for the rest of the stay.
The rooms didn’t have a kettle nor coffee or tea which even 3 star hotels usually have.
The breakfast was OK, the coffee was from a machine and the restaurant of the hotel was closed
I loved however the staff they were all so nice and attentive.
The very annoying thing about this property is that the photos are completely misleading making the room seem vastly larger and more luxurious than it actually is. The room is simple and clean but here were many shortcomings: the TV remote did not work and there were no english/international channels; there was one narrow comforter for 2 people on the bed and nothing extra available in the room; we learned after checking in that the power would be turned off the following day for renovations; and, finally we learned that the restaurant was closed for the foreseeable future. We arrived after dinner and the main door was locked;an envelope was left in the door for us bit there was no head-up by phone/text/email in advance. The entrance is on a back lane with garbage bins on both sides so we felt we were coming in by the janitorial entrance. On the positive side, the hotel was receptive when we said we were disappointed and would stay only one night instead of 5.
This hotel, with its marvelous location, outstanding cleanliness, friendly staff, ecxellent breakfast, and reasonable price, made our 3 days in Bratislava the highlight of our tour that also included Vienna and Budapest.
We really enjoyed this hotel, the breakfast was great, comfy bed & clean. Loved the riverside walk to town. The dining options in the area were fantastic highly recommend eating at Massimo’s.
My only critique is it’s time to upgrade the towels.
One of the most expensive in Bratislava, but I can see why. House keeping knock every day at 9 am, regardless of DND being on. Breakfast very average.
Biggest issue, no pool acces, even at €200+ a night!… another €35.
Excellent hotel. The only advice I would have for expedia is to note that pool is available at an additional charge. I booked the hotel because it had a pool. The charge for pool was $35 per person. Parking was $39 per day.