Hacienda del Rio

2.0 star property

Photo gallery for Hacienda del Rio

Bed sheets
Outdoor pool
Exterior
Bed sheets
Combined shower/bathtub, hair dryer, towels, soap

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Air conditioning
  • Pet-friendly
  • Parking included
  • Pool
  • Free WiFi

Explore the area

Map
1273 River Terrace, New Braunfels, TX, 78130
  • Guadalupe River
    ‪2 min walk‬
  • Gruene Hall
    ‪3 min drive‬
  • Prince Solms Park
    ‪4 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪33 min drive‬

Room options

Premier Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed, River View

  • Water view
  • Sleeps 3
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed

Family Studio Suite, River View

  • River view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Family Quadruple Room, River View

  • Water view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bunk Bed

Premium Studio Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the area

New Braunfels

Located in New Braunfels, Hacienda del Rio is on a river, a 4-minute drive from Comal River and 6 minutes from Landa Park. .This hotel is 0.1 mi (0.2 km) from Guadalupe River and 12.2 mi (19.6 km) from San Marcos Premium Outlets.

What's nearby

  • Gruene Hall - 3 min drive
  • Comal River - 4 min drive
  • Schlitterbahn New Braunfels Waterpark - 5 min drive
  • Landa Park - 6 min drive
  • Texas Tubes - 6 min drive

Getting around

  • San Marcos Station - 21 min drive
  • San Antonio International Airport (SAT) - 33 min drive

Restaurants

  • ‪Gristmill River Restaurant & Bar - ‬3 min drive
  • ‪Festhaus - ‬4 min drive
  • ‪Sonic Drive-In - ‬17 min walk
  • ‪Black's Barbecue - ‬15 min walk
  • ‪Wings and Rings - ‬11 min walk

About this property

Hacienda del Rio

Riverfront hotel in New Braunfels with free parking
Hacienda del Rio offers 47 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers. Accommodations offer separate dining areas. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 47 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a vending machine.
Featured amenities include express check-in, express check-out, and a vending machine. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/games room
  • Outdoor pool
  • Fridge
  • Separate dining area

Conveniences

  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)

Outdoors

  • Garden

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Hairdryer
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Dining room
  • Fridge

More

  • Access via exterior corridors

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hacienda del Rio Hotel
Gruene Outpost River Lodge
Hacienda del Rio New Braunfels
Hacienda del Rio Hotel New Braunfels

Hacienda del Rio Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 36 out of 63 reviews
Rating 8 - Good. 17 out of 63 reviews
Rating 6 - Okay. 7 out of 63 reviews
Rating 4 - Poor. 1 out of 63 reviews
Rating 2 - Terrible. 2 out of 63 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lora

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, secluded property on the river. Will stay here again for sure.
Stayed 1 night in Nov 2024

6/10 Okay

April

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Selena

Stayed 1 night in Nov 2024

4/10 Poor

Fred

The room was musty and smelly wet.
Stayed 1 night in Nov 2024

10/10 Excellent

Juan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place
Excellent place to relax and have a good time
Stayed 1 night in Oct 2024

2/10 Terrible

Wendy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plot Twist Adventure
The pictures that were posted online did not accurately represent this facility. This hotel was a 1960’s built model that included the original furniture. The door did not shut or lock correctly which was a direct safety issue. The bed, rugs, and linens were soiled & disgusting. The entire facility was in need up being updated. When looking at the actual room versus the online pictures, it was obvious that the pictures had been modified by AI. Overall, it was a sketchy location & hotel. I was extremely disappointed upon arrival and immediately began looking for a new location to stay during the this trip to New Braunfels. I immediately contacted management upon arrival for another hotel in the area. I did not stay around long enough to take pictures but I should have to post so people can make informed decisions.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and I met the wonderful owner. We informed her that we truly enjoyed our stay.
Stayed 1 night in Oct 2024

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Kathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quick and easy to get to Gruene Hall.
Stayed 1 night in Oct 2024

10/10 Excellent

Petra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like amenities and it was closed to Gruene.
Stayed 1 night in Oct 2024

8/10 Good

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Michelle

Liked: Staff & service, room comfort
Not a great experience here.
Stayed 1 night in Oct 2024

10/10 Excellent

Buddy, Abilene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view on the river
Stayed 2 nights in Oct 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely trip. The place has recently been remodeled and it is well done. It is a terrific property.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with group
Over priced, we expected better for the price. No coffee, cups and that’s something every hotel should have.
Stayed 1 night in Oct 2024

6/10 Okay

Julietta

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Whereas the actual room was nice and clean the actual property feels like a ghost town. The management was rude. If any problems should arise good luck finding a solution.The pictures of the pool area are deceiving....the pool was actually dirty and when asked if thwy would send someone to clean it they mentioned they would get back to me. It was after 9 p.m. when someone sent a text that said we will clean fisrt thing in the a.m. The walk to the pool and around the areas of the property were dark and we felt unsafe for obvious reasons. Just a total dud.
Stayed 1 night in Oct 2024

8/10 Good

Bill

Travelled with family
Property is under renovation so it is hard to judge. The room was clean but minimum. No pictures, chair and couldn’t figure out coffee pot operation. Room price was very fair. Look forward to staying again after renovations are complete. Very convenient location
Stayed 1 night in Oct 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Darci, Didsbury

Liked: Cleanliness, amenities, property conditions & facilities
This property was conveniently located between downtown New Braunfels and Gruene- not really convenient to walk but very close to drive. I stayed midweek and it was very quiet and it would’ve been nice to see some staff who might be able to give a bit of direction to a first time visitor however, online check-in and information was easy to access. The property is undergoing renovations and I definitely look forward to returning with a small group when we can make time to enjoy the property and it’s outdoor pool, clubhouse and beautiful river location.
Stayed 2 nights in Sep 2024

6/10 Okay

Jaclyn

Liked: Staff & service, room comfort
Not a 9 out of 10.
It was located conveniently, but there were no electrical outlets by the beds. My husband requires a cpap to sleep. We got in after midnight, had to go back out to find an extension cord and all stores close at midnight. It was a rough night. Also, there were silverfish bugs in our bed. We found 3. I would not stay here again. They never restocked towels or toilet paper and we actually stayed 2 days.
Stayed 1 night in Sep 2024

10/10 Excellent

Luz

Stayed 1 night in Sep 2024