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Regency Inn and Suites New London

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Regency Inn and Suites New London

Indoor pool, open 9:00 AM to 10:00 PM, pool loungers
Fridge, microwave, coffee/tea maker
Free daily buffet breakfast
Combined shower/bathtub, hair dryer, towels, soap
Premium bedding, in-room safe, desk, laptop workspace

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast included
  • Pool
  • Room service
  • Gym

Explore the area

Map
269 North Frontage Road, 380 Bayonet St (Back Entrance), New London, CT, 06320
  • United States Coast Guard Academy
    ‪19 min walk‬
  • Connecticut College Arboretum
    ‪3 min drive‬
  • Connecticut College
    ‪3 min drive‬
  • New London, CT (GON-Groton - New London)
    ‪16 min drive‬

Room options

View all photos for Standard Single Room, 1 King Bed, City View

Standard Single Room, 1 King Bed, City View

Standard Single Room, 1 King Bed, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

New London

When you stay at Regency Inn and Suites New London in New London, you'll be in the historical district, within a 5-minute drive of United States Coast Guard Academy and Lyman Allyn Art Museum. .This hotel is 12.4 mi (19.9 km) from Mohegan Sun Casino and 15 mi (24.2 km) from Foxwoods Resort Casino.

What's nearby

  • United States Coast Guard Academy - 19 min walk
  • Connecticut College - 3 min drive
  • New London Ferry Dock - 4 min drive
  • Naval Submarine Base New London - 8 min drive
  • Ocean Beach Park - 9 min drive

Getting around

  • New London Union Station - 12 min drive
  • T.F. Green Airport (PVD) - 54 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Wendy's - ‬2 min drive
  • ‪Texas Roadhouse - ‬13 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Chili's Grill & Bar - ‬11 min walk

About this property

Regency Inn and Suites New London

Hotel in New London with free breakfast and a fitness center
Regency Inn and Suites New London offers 136 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

This New London hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). 32-inch LED televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 136 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch LED televisions with cable programming provide entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a picnic area.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in New London? This hotel has 2702 square feet (251 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Regency Inn and Suites New London has a restaurant on site.
Cascade Lounge - This cocktail bar serves lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Cascade Lounge

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2702 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Grab bar in shower
  • Portable shower seat
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 51
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Local meal delivery service
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Clarion Inn New London
Clarion New London
Regency Suites London London
Clarion Inn New London Mystic
Regency Inn Suites New London Mystic
Regency Inn and Suites New London Hotel
Regency Inn and Suites New London New London
Regency Inn and Suites New London Hotel New London

Regency Inn and Suites New London Reviews

Reviews

6.0
Rating 10 - Excellent. 176 out of 1001 reviews" "
Rating 8 - Good. 228 out of 1001 reviews" "
Rating 6 - Okay. 214 out of 1001 reviews" "
Rating 4 - Poor. 175 out of 1001 reviews" "
Rating 2 - Terrible. 208 out of 1001 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Athanasia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved an efficiency, gave us a handicapped accessible room without asking, unwilling to provide towels when asked, WiFi did not work. Staff was not customer friendly in the least. Breakfast looked unappetizing so we skipped the offering. We have a long list of disappointments. Expedia should take this location off their list.
Stayed 5 nights in Oct 2024

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall opinion
Our stay was fine but we couldn’t use the indoor pool. The pool area had no heat so the room was cold and so was the water. The hot tub had been paved over also.
Stayed 3 nights in Oct 2024

2/10 Terrible

xiorkys

Stayed 1 night in Sep 2024

4/10 Poor

Thomas

Liked: Staff & service
Disliked: Property conditions & facilities
Many other better options to choose from!
The whole place was very outdated and run down. I honestly thought the place was abandoned and thought the website just hadn't been updated when it accepted our reservation! There was a rundown closed up restaurant as you pull in the entrance. The illuminated sign along the highway had broken and fallen out. The landscaping was all overgrown with weeds. The lobby area wasn't bad looking and the staff were friendly enough. The room wasn't too bad...I didn't notice anything dirty about it...it just could use a lot of updating. A lot of the amenities were out of order....the guest laundry, the ice machine, the gym. The hallways were rather dark and some of the light fixtures flickered on and off. The breakfast was nothing great, but it was enough to fill you up for a few hours. They do have a bar/restaurant onsite, but I didn't see any customers in there during our entire stay. It seems more like a place for the family that owns the place to hang out with each other. Maybe they're trying to fix the place up. They were painting the exterior when we were there. For some reason they were working at night. When I looked out the curtains, there was someone literally 2 feet outside the window painting! They were also using loud equipment well after 10pm! I go to CT once a year and was always curious about this place because of the waterfront photos. That area is all overgrown now and a highway is right there about where the photo was taken from.
Stayed 1 night in Aug 2024

6/10 Okay

Todd

Just okay
Older place and not overly friendly. Mid.
Stayed 1 night in Oct 2024

10/10 Excellent

Shagoyna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

sharon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was cloudy n filter was off. Room was set up strangely as the sink to the kitchen was blocked by the bedside table you could reach your arm from your bed to the stove . Beds hard !!!building run down
Stayed 1 night in Sep 2024

8/10 Good

Ivette

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was very pleasant & helpful. Just stood for one night the room was comfortable & especially the bed
Stayed 3 nights in Oct 2024

4/10 Poor

Brenden

Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

6/10 Okay

Adam

Stayed 4 nights in Sep 2024

6/10 Okay

Allen

It was ok, but I won’t be back. Too dingy.
Stayed 1 night in Sep 2024

6/10 Okay

Lynda

Business traveller
Liked: Cleanliness, staff & service
Business Trip
Location was great, right off I95. Staff was courtesy. Unfortunately my room (non-smoking) smelled like smoke. Could not see out the old windows, burn marks on the furniture and the door handle lock didn't lock. But the bed was comfortable and Ihand no hallway noise. Large king size bedroom and morning buffet staff was very nice and helpful.
Stayed 1 night in Oct 2024

6/10 Okay

Jason

Disliked: Amenities, property conditions & facilities
The family that ran the restaurant was very sweet past that everybody else was very "average"!!
Stayed 4 nights in Sep 2024

6/10 Okay

Jeffrey

Travelled with family
Cold pool
1st off pool was indoors and freezing!!! Only reason i booked here was for the pool very disappointing..... the hallways smelled of pot and do not buy food from there "restaurant"... worst food ever would not feed to my dog.... bed was comfy though
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a fan
The pool was very dirty, and the overall condition of this hotel was extremely dated and dirty. Will not stay here again when visiting the area.
Stayed 1 night in Oct 2024

6/10 Okay

Joy, Milton

Travelled with partner
Disliked: Property conditions & facilities
My shower had mold/mildew around the entire shower. It might have been in the grout but should be removed and replaced. The wall next to the shower was falling apart from where it has water damage. Had I been here alone I would NOT have felt safe. The door entering the room area was open to anyone off the streets to come in. There was a card reader there but it stood open and did not lock. Even the front check in area was not secure. No way would I stay here again.
Stayed 2 nights in Oct 2024

6/10 Okay

William

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Douglas

Stayed 2 nights in Sep 2024

2/10 Terrible

Tea

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at the front desk gave some guy the same room number as me ,& my boyfriend ,& walked into our hotel room, then the toilet wasn’t working. All we get is “sorry” do not waste your money!!!
Stayed 1 night in Sep 2024

6/10 Okay

paula

Liked: Cleanliness
Stayed 1 night in Sep 2024

4/10 Poor

Tink

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was awful! 1st room tv not working, pool machine noise. 2nd romm was occupied already. 3 rd room smelled of mens cheap aftershave. Had to wait an hour for the pool due to adding chemicals (4pm pool opens at 8 am). Indoor pool cold as the ocean. Fans running due to chlorine smell. This was the purpose of the booking to swim and relax. This down right terrible.,if husband didnt talk me down i would have made a sceen. I should get a full refund!
Stayed 1 night in Sep 2024

2/10 Terrible

Kimberly

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well let’s see where to start. We arrived and the guy behind the desk tells us we can’t have the king bed that we reserved they gave it to somebody else because we showed up to late but we had called ahead of time and said we’d be later than our check in the lady said not a problem. Then he gives us a room with two of the most uncomfortable beds ever and my bed had a bug on the pillow. The room itself felt dirty. But back to the guy at the front he yelled at me like straight yelled at me and told us he doesn’t need our money we don’t have to stay there all because I had mentioned to my boyfriend about the reviews I had read once he said the things about the room to us. Then our key card didn’t work and he then had to switch us completely to a different room just because the key card didn’t work. The hotel smells like smoke terribly. And we were woken up to a man power washing right outside of our hotel room window it was loud AF. We want our money back that was absolutely disgusting all around including the staff.
Stayed 1 night in Sep 2024

6/10 Okay

Jason

It's hard to say!
Stayed 6 nights in Sep 2024

2/10 Terrible

Annette

Stayed 1 night in Sep 2024