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DoubleTree by Hilton Hotel New Orleans Airport

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel New Orleans Airport

Premium bedding, in-room safe, desk, laptop workspace
Serves lunch and dinner
Indoor pool
Premium bedding, in-room safe, desk, laptop workspace
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Housekeeping

Explore the area

Map
2150 Veterans Memorial Blvd, Kenner, LA, 70062
  • Pontchartrain Center
    ‪4 min drive‬
  • Treasure Chest Casino
    ‪5 min drive‬
  • Clearview Mall
    ‪6 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪8 min drive‬

Room options

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, in-room safe, desk, laptop workspace

One King Bed, Non-Smoking, Accessible

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Refrigerator

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Refrigerator

  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed, Non-Smoking, Roll In Shower

Premium bedding, in-room safe, desk, laptop workspace

One King Bed, Non-Smoking, Roll In Shower

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Hilton New Orleans Airport

  • Hot tub
  • Free airport shuttle
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (1157)
The price is NZ$323
for 1 room
includes taxes & fees
16 Apr - 17 Apr
Hilton New Orleans Airport

About the area

Kenner

When you stay at DoubleTree by Hilton Hotel New Orleans Airport in Kenner, you'll be near the airport, within a 15-minute drive of Caesars Superdome and Canal Street. .This hotel is 11.1 mi (17.9 km) from Tulane University and 11.7 mi (18.9 km) from Smoothie King Center.

What's nearby

  • Lafreniere Park - 3 min drive - 2.8 km
  • Pontchartrain Center - 4 min drive - 4.1 km
  • Treasure Chest Casino - 5 min drive - 4.2 km
  • Clearview Mall - 6 min drive - 6.8 km
  • Tulane University - 17 min drive - 17.9 km

Getting around

  • New Orleans Union Passenger Terminal - 19 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 8 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Sonic Drive-In - ‬4 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Don Jose's Grill - ‬3 min walk
  • ‪Burger King - ‬9 min walk

About this property

DoubleTree by Hilton Hotel New Orleans Airport

Hotel in Kenner with 2 restaurants and airport shuttle service
DoubleTree by Hilton Hotel New Orleans Airport offers 245 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 245 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy American cuisine at River City Creole Grill, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Kenner? This hotel has 12002 square feet (1115 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
River City Creole Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
On The Rocks - This bar specializes in American cuisine and serves lunch, dinner, and light fare.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Limo/town car service
  • Parking on site (USD 14 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 19.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • On The Rocks
  • River City Creole Grill

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,002 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19.95 per person
  • Self parking fee: USD 14 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Airport New Orleans
DoubleTree Hilton Hotel New Orleans Airport
DoubleTree Hilton New Orleans Airport
DoubleTree New Orleans Airport
Hilton Hotel Airport New Orleans
Hilton New Orleans Airport
Hilton New Orleans DoubleTree
Hilton Orleans
Hotel Airport New Orleans
New Orleans DoubleTree Hotel
DoubleTree Hilton Hotel New Orleans Airport Kenner
DoubleTree Hilton New Orleans Airport Kenner
Doubletree New Orleans Airport Hotel Kenner
Doubletree By Hilton Orleans
DoubleTree by Hilton Hotel New Orleans Airport Hotel
DoubleTree by Hilton Hotel New Orleans Airport Kenner
DoubleTree by Hilton Hotel New Orleans Airport Hotel Kenner

DoubleTree by Hilton Hotel New Orleans Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 440 out of 1045 reviews
Rating 8 - Good. 287 out of 1045 reviews
Rating 6 - Okay. 153 out of 1045 reviews
Rating 4 - Poor. 81 out of 1045 reviews
Rating 2 - Terrible. 84 out of 1045 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

James

Stayed 1 night in Dec 2024

2/10 Terrible

E

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property from the outside looked good compared to all the other hotels and Inns around the area. Once you walked into the lobby. It smelled of bleach and urine and was musty. The room was definitely dated and dirty. Furniture had stains on them. The dresser drawers were bended downward in the middle. The shower lever inside the bathtub did not work. Had the maintenance guys fixed. The lights were all so dim and dark. The room had a distinct musty and moldy smell. The steam from a warm shower had no escape making it smell even worst. In the morning, you wake up to the cleanning crew knocking on your door asking when you will check out. Clearly leaving a rushed feeling for you to get the heck out. About 30mins later, their transformer blew so we were left with limited to no power. No hot water and the elevators didn't work so we had to walk up and down the flight of stairs. We will definitely not booking this hotel ever again. Shame on Doubletree for putting their name on this one.
Stayed 1 night in Dec 2024

10/10 Excellent

Randy

Stayed 1 night in Dec 2024

6/10 Okay

Stiv

Stayed 4 nights in Dec 2024

2/10 Terrible

Gayatri

Stayed 1 night in Nov 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Stayed 1 night in Nov 2024

6/10 Okay

John L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wasn’t expecting the $20 breakfast charges
Stayed 3 nights in Nov 2024

10/10 Excellent

Roberta

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Todd

Tons of traffic
Stayed 1 night in Dec 2024

6/10 Okay

jason

Disliked: Amenities, property conditions & facilities
Would not stay again
Stayed 2 nights in Nov 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Albert

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Andrea

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Ericka

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great!!…. And those double tree cookies were delicious!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Julie

I reserved a room 3 weeks in advance and prepaid with a non-Refundable rate. They sent me two reminder emails confirming my arrival within the 2 days before my reservation to arrive. I arrived at midnight after a long day of travel on my scheduled date of arrival, and they told me that they had moved me to a different hotel. No good reason, no refund and they even pointed out the wrong hotel, directing me right across the street and pointing out the only hotel in that direction, which was not the actual hotel. After arriving at the 3rd and final hotel, a far lesser level with mold growing in the shower, I was still charged the higher rates for the Double tree while staying at a hotel that charges 2/3 the cost for a room
Stayed 1 night in Nov 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like
Stayed 2 nights in Nov 2024

6/10 Okay

Lynn, Kaukauna

Disliked: Cleanliness, property conditions & facilities
The bathroom had a non-working door, the vanity was small, the faucet sprayed water all over the place, there absolutely no hooks for hanging a bath towel or hand towel. The staff were nice however, the hotel restaurant was severely understaffed. I witnessed multiple people upset with the wait. The wait was well over an hour to get a burger. With that said, the shuttle bus driver was super nice and did a great job!
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness
Stayed 3 nights in Nov 2024

8/10 Good

Reina

Business traveller
Liked: Staff & service
Disliked: Amenities
Staff excellent hotel very old and outdated had to stay in emergency flight was cancelled
Stayed 1 night in Nov 2024

8/10 Good

margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very nice staff Shannon and Suzie Rchard and Luis
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttles evwry 30 minutes included with rooms
Stayed 1 night in Oct 2024

8/10 Good

Bernadette

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Marla

Stayed 1 night in Oct 2024