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citizenM New York Times Square

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM New York Times Square

Bar (on property)
Exterior
Building design
Exterior
Bar (on property)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
218 West 50th Street, New York, NY, 10019
  • Broadway
    1 min walk
  • Times Square
    3 min walk
  • Radio City Music Hall
    6 min walk
  • New York, NY (LGA-LaGuardia)
    30 min drive

Room options

View all photos for King Room

King Room | View from room

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Room - City View

King Room - City View

King Room - City View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Tempo by Hilton New York Times Square

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (3311)
The price is NZ$971
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Tempo by Hilton New York Times Square

About the area

New York

With a stay at citizenM New York Times Square, you'll be centrally located in New York, steps from Broadway and 3 minutes by foot from Times Square. .This boutique hotel is 0.3 mi (0.5 km) from Radio City Music Hall and 0.4 mi (0.7 km) from Rockefeller Center.

What's nearby

  • Broadway - 1 min walk - 0.1 km
  • Times Square - 3 min walk - 0.3 km
  • Rockefeller Center - 9 min walk - 0.8 km
  • Grand Central Terminal - 19 min walk - 1.6 km
  • Manhattan Cruise Terminal - 20 min walk - 1.7 km

Getting around

  • 50 St. Station (Broadway) - 1 min walk
  • Grand Central - 42 St. Station - 17 min walk
  • John F. Kennedy Intl. Airport (JFK) - 56 min drive

Restaurants

  • ‪Junior's Restaurant & Bakery - 49th St - ‬2 min walk
  • ‪Ellen's Stardust Diner - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Famous Amadeus Pizza - ‬2 min walk
  • ‪Starbucks - ‬3 min walk

About this property

citizenM New York Times Square

Hotel with a 24-hour fitness center, steps from Broadway
CitizenM New York Times Square offers 230 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 230 guestrooms featuring iPads and iPod docking stations. Your pillowtop bed comes with premium bedding. 43-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a communal living room.
Satisfy your appetite with vegetarian cuisine at CanteenM - open 24/7, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
CanteenM - open 24/7 - This restaurant specializes in vegetarian cuisine. Guests can enjoy drinks at the bar. Open 24 hours.
CloudM - Onsite bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: USD 22 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • CanteenM - open 24/7
  • CloudM

Things to do

  • 24-hour fitness centre

Family friendly

  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Coworking spaces

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Hand-held shower head
  • Low-height plug sockets in bathroom
  • Raised toilet seat
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • TV in lobby
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch smart TV
  • Digital channels
  • iPad
  • iPod dock

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - MRMDUS33
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York

citizenM New York Times Square Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 892 out of 1254 reviews" "
Rating 8 - Good. 252 out of 1254 reviews" "
Rating 6 - Okay. 62 out of 1254 reviews" "
Rating 4 - Poor. 29 out of 1254 reviews" "
Rating 2 - Terrible. 19 out of 1254 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jaryel

Liked: Cleanliness, staff & service, property conditions & facilities
Loved and it was my second stay! It’s safe which Is definitely great to know
Stayed 3 nights in Aug 2024

8/10 Good

Naresh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall expression was good
Stayed 4 nights in Aug 2024

10/10 Excellent

MIGUEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice experience. Value
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small rooms pack a big punch
The rooms are tiny. Like really small. But the use of space was incredible. I wouldn’t want to stay a week here but for a few nights it was great. Room and hotel were both very clean. Rooftop bar was really cozy and had good views. We would definitely stay here again.
Stayed 1 night in Aug 2024

6/10 Okay

Marcella

Travelled with family
Liked: Cleanliness, staff & service
Room was too small for 2 people. Using the iPad for TV, lights, etc is good for some, but older non-technical people would be challenged.
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
First time staying here but will certainly be back. Easy self checkin, live the iPods in room to control everything. Very clean and quiet. Super friendly staff in the Living Room. Great location too..!
Stayed 1 night in Aug 2024

10/10 Excellent

Juan Negron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great experience, awesome location and very clean
Stayed 4 nights in Aug 2024

10/10 Excellent

jennifer

Liked: Property conditions & facilities
This hotel was so great! I loved the lobby, so many fun seating areas and outside area. The customers were super helpful. The room was so comfortable and clean. I’ll be back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Plinio

Stayed 1 night in Aug 2024

10/10 Excellent

Blake

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2024

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love citizenM
Love citizenM. Staff was very personable and helpful. Rooms were neat and clean. Rooftop bar provided a cute vibe and the bartender was friendly. Only “complaints” were the view from the room and inability to set closed captions on the tv. I picked a high floor with good view and I had a midlevel floor with no view
Stayed 1 night in Aug 2024

10/10 Excellent

ROBERT

Liked: Amenities
Friendly staff, central location.. bit noisy but not bad.. gym is very simple but it is such a convenient location
Stayed 3 nights in Aug 2024

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay!
Loved our stay here. Excellent location especially if you're seeing a show. The aesthetic, cleanliness, service, food/drink options, etc. -- the details are all well thought out. Though the room is small (it is NYC, after all), it is optimally designed to make the most of the space. The lighting and sound options in the room were very cool, and we barely heard any street noise even though we were on the 2nd floor. I can't say enough good things about the hotel. It'll be a go-to in the future.
Stayed 3 nights in Aug 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good Stay
Love this hotel. Stay here all the time. Breakfast and morning staff are great. Rooms are unique and comfortable. Always have an issue with the front desk when I check out. They can never give me a receipt for my expenses. I don't understand why it's so complicated, but it needs to be fixed. I comes off to me that this is unknowledgeable or lazy staff!
Stayed 3 nights in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel is fantastic and the staff was great. Very friendly and helpful. Found a water leak in my room and the staff changed me to another room immediately. The size of the room was quite small, but overall this was a great experience.
Stayed 3 nights in Aug 2024

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 7 nights in Aug 2024

6/10 Okay

Alannah

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. The rooms are clean and very come with an iPad that controls lights, temperature and tv. Only downside is the room is very small and the shower space is tiny
Stayed 3 nights in Jul 2024

10/10 Excellent

Kerrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little spot for a quick getaway.
Stayed 1 night in Aug 2024

10/10 Excellent

Daisuke

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was some construction going on outside, but once you entered the doors, none of that was noticeable due to the friendly staff, eccentric decor & just all around amazing travelers. This is our 2nd time here & 2nd anniversary stay. I love being far from the heavy influx of tourists, yet closer to Brooklyn & China town area. There is just something special about this place.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sanjar

Great rooftop bar
Stayed 3 nights in Aug 2024

10/10 Excellent

Geancarlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with 3 subway options in steps, near Times Square and very close to other attractions.
Stayed 4 nights in Aug 2024

8/10 Good

Kitty G

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room cleaning service instruction is unclear. It was not set up appropriately on the in room iPad. Half of the time of my stay (5 days) needs to call front desk for towels/ trash disposal. Not to mention an ongoing fire drill at 5 AM, turn out to be a false alarm. Overall, staff smile & support are excellent
Stayed 5 nights in Aug 2024