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Hotel and the City-Midtown

4.0 star property

Photo gallery for Hotel and the City-Midtown

Hypo-allergenic bedding, individually decorated, individually furnished
Duplex | Living area
Signature Apartment | View from room
Family Studio
Premium Studio | City view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Laundry
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
38 West 31st Street, New York, NY, 10001
  • Empire State Building
    ‪5 min walk‬
  • Madison Square Garden
    ‪6 min walk‬
  • Times Square
    ‪12 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪50 min drive‬

Room options

View all photos for Elite Studio

Elite Studio

Elite Studio

  • 23 sq m
  • Studio
  • Sleeps 6
  • 1 Twin Bunk Bed and 1 Double Bunk Bed

View all photos for Signature Studio

Signature Studio

Signature Studio

  • 23 sq m
  • Studio
  • Sleeps 3
  • 1 Twin Bunk Bed and 1 Twin Bed

View all photos for City Apartment

City Apartment | Living area

City Apartment

  • 33 sq m
  • 2 bedrooms
  • City view
  • Sleeps 7
  • 3 Double Beds and 1 Twin Bed

View all photos for Superior Studio

Superior Studio

Superior Studio

  • 23 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Studio

Grand Studio

Grand Studio

  • 28 sq m
  • Studio
  • City view
  • Sleeps 6
  • 1 Double Bed and 1 Double Bunk Bed

View all photos for Studio

Studio

Studio

  • 28 sq m
  • Studio
  • Sleeps 8
  • 2 Double Beds and 1 Double Bunk Bed

View all photos for Duplex

Duplex | Living area

Duplex

  • 46 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Double Beds and 1 Queen Bed

View all photos for Family Studio

Hypo-allergenic bedding, individually decorated, individually furnished

Family Studio

  • 28 sq m
  • Studio
  • Sleeps 6
  • 3 Double Beds

View all photos for Premium Studio

Premium Studio | Terrace/patio

Premium Studio

  • 28 sq m
  • Studio
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Twin Bunk Bed

View all photos for Standard Apartment

Standard Apartment

Standard Apartment

  • 37 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds and 1 Double Bunk Bed

View all photos for Standard Studio

Standard Studio

Standard Studio

  • 23 sq m
  • Studio
  • Sleeps 4
  • 1 Double Bunk Bed

View all photos for Superior Apartment

Superior Apartment | Living area

Superior Apartment

  • 33 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Exclusive Studio

Exclusive Studio

Exclusive Studio

  • 23 sq m
  • Studio
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Signature Apartment

Signature Apartment | Living area

Signature Apartment

  • 33 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Similar properties

Exterior

31 Street Broadway Hotel

  • Washer
  • Dryer
  • Pet-friendly
  • 24/7 front desk
2.7 out of 5, (1033)
The price is NZ$445
for 1 room
includes taxes & fees
11 May - 12 May
31 Street Broadway Hotel

About the area

New York

Hotel and the City-Midtown is centrally located in New York, a 5-minute walk from Empire State Building and 6 minutes by foot from Madison Square Garden. .This aparthotel is 0.8 mi (1.3 km) from Broadway and 0.8 mi (1.4 km) from Times Square.
View more Aparthotels in New YorkOpens in a new window

What's nearby

  • Empire State Building - 5 min walk - 0.5 km
  • Madison Square Garden - 6 min walk - 0.6 km
  • Broadway - 11 min walk - 1.0 km
  • Times Square - 12 min walk - 1.0 km
  • Grand Central Terminal - 17 min walk - 1.5 km

Getting around

  • New York W 32nd St. Station - 2 min walk
  • 28 St. Station (Broadway) - 3 min walk
  • LaGuardia Airport (LGA) - 32 min drive

Restaurants

  • ‪Jongro BBQ - ‬3 min walk
  • ‪Gregorys Coffee - ‬1 min walk
  • ‪Tous Les Jours - ‬3 min walk
  • ‪Tiger Sugar - ‬1 min walk
  • ‪Everdene - ‬2 min walk

About this property

Hotel and the City-Midtown

Aparthotel with a 24-hour front desk, a quick walk to Empire State Building
Hotel and the City-Midtown offers 37 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include kitchen islands. 32-inch Smart televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

Make yourself at home in one of the 37 individually decorated guestrooms, featuring kitchenettes with refrigerators and stovetops. 32-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area. This aparthotel also features a banquet hall and a vending machine.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage.

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen island
  • Microwave
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch Smart TV with satellite channels
  • TV in common areas

Laundry

  • Laundry detergent
  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board on request
  • Luggage storage
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In the city centre
  • Near a health/beauty spa
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre

Things to do

  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 12 floors
  • 37 units
  • Banquet hall
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

And The City Midtown New York
Hotel and the City-Midtown New York
Hotel and the City-Midtown Aparthotel
Hotel and the City-Midtown Aparthotel New York

Hotel and the City-Midtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 197 out of 382 reviews
Rating 8 - Good. 121 out of 382 reviews
Rating 6 - Okay. 35 out of 382 reviews
Rating 4 - Poor. 14 out of 382 reviews
Rating 2 - Terrible. 15 out of 382 reviews

8.6/10

Cleanliness

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, room comfort

Excellent choice for NYC family vacation!

Excellent communication in advance of our stay, polite efficient and friendly reception on arrival and on departure. Location is perfect! Apartment super cute, well decorated and perfect for our family of five.
Stayed 2 nights in Jan 2025

10/10 Excellent

Antonio Lee

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort

Cheap and perfect!

Clean, comfort and cheap. Very close to everything. If lucky, you will have the Empire State Building in your room window!
Stayed 2 nights in Jan 2025

10/10 Excellent

Nes

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for our family of 7! Close to everything!!
Stayed 3 nights in Jan 2025

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property was not only dirty but the building the room is located is a very busy noisy and unsafe building and area . The sheets towels and room were very dirty with limited facilities . Would not suggest this property
Stayed 2 nights in Jan 2025

10/10 Excellent

LINDA, Mt Pleasant

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was great-we could walk everywhere we wanted to go. We stayed in the penthouse, so we had a private outdoor area with an igloo. That was lovely to sit in after a busy day. We were very close to the Empire State Building. The management was always very quick to answer my questions and allowed us to leave our luggage there until we needed it. The price was reasonable, in comparison to other hotels. The room was tiny but very clean. The outdoor area was a definite plus. There were 5 of us in our party, and it is hard to find someplace for 5-but this was perfect.
Stayed 2 nights in Dec 2024

10/10 Excellent

Marie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Tadej

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Safe, quiet place. Great communication.
Stayed 1 night in Dec 2024

4/10 Poor

Sarah

Travelled with family
Disliked: Amenities, property conditions & facilities
The noise coming from the building at night prevented us from sleeping much at all. It sounded like there was someone banging on a metal pipe behind the wall intermittently throughout the night, but I think it was something in the building’s heating system. The staff seemed overwhelmed and rude with the exception of the nice guy who does all of the initial communication and checked our luggage in. In the morning there was a person pooping in the internal doorway. Not great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kendra

Liked: Amenities, property conditions & facilities
Great location. Great accommodations
Stayed 1 night in Oct 2024

10/10 Excellent

Lauren

Liked: Cleanliness, property conditions & facilities
Location was great for seeing the sites during Christmas time.
Stayed 2 nights in Dec 2024

8/10 Good

Teff Dee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, the place was great! The location was great and was close to a lot of the places we wanted to visit. The only issue was the heating, even though it was on, we felt cold throughout the night.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeremias, Orlando

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

A

Travelled with family
Stayed 2 nights in Dec 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Presley

Liked: Property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Marion

Liked: Cleanliness, property conditions & facilities
Unit is small so having the balcony with enclosed and heated space was great.
Stayed 4 nights in Dec 2024

10/10 Excellent

Dana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This aparthotel is extremely accommodating with excellent communication. I will absolutely stay here again. Amazing location!
Stayed 1 night in Dec 2024

10/10 Excellent

Nha

Liked: Cleanliness, amenities, property conditions & facilities
Easy to go around
Stayed 2 nights in Dec 2024

10/10 Excellent

Sergio

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good, centric unit in NY, right in Midtown, near everything
Stayed 1 night in Oct 2024

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a cute little studio room with kitchen amenities. It was close to the train station, and it suited our needs perfectly. The only thing I'd like to suggest to the owner is to add wash cloths and maybe a few more bath towels to the bathroom inventory. We had to go buy wash cloths to take showers. And a roll of paper towels and/or kitchen towels to clean up/dry any dishes used. Other than that, it was perfect.
Stayed 2 nights in Dec 2024

8/10 Good

Eduardo, Philadelphia

Liked: Cleanliness, amenities, property conditions & facilities
This hotel gives you a rather dismal first impression: it's embedded in a commercial building on 31st, which it shares with assorted businesses that, for example, sell SIM cards or offer to store your luggage. Many people are always sitting in the lobby, with their voluminous luggage. The hotel reception is only open from 9 to 5 but they have mechanisms to let you check in and out at other times. When you go upstairs, you encounter an old low-marked residential building transformed into a hotel. But, very surprisingly, the room is meticulously clean and offers most if not all of the features you'd get in a mainstream hotel! The only two drawbacks, in addition to the disconcerting lobby, are the street noise and the fact that there's no front-desk support from 5 pm to 9 am. But the hotel is conveniently close to Penn Station and you really get a good deal for the money. I would go again.
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Joanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an excellent stay! They were very responsive to our needs. The location was great. Many spots were very walkable and close to subway.
Stayed 5 nights in Nov 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, property conditions & facilities
The management communicated well but had some difficulty explaining how the poor reviews of another host in the building is not a reflection of Hotel and the City. They need to clarify their advertising to disassociate from other hosts. Good experience, excellent location, tiny and cute, clean but we would not stay there again because of the very old bed linens and like old buildings the pipes bang at 5am when the heat goes on. I will say that the management warns you…which was odd and funny. With brand new linens and towels I would give it a try again for a one night stay. No smells, no bugs. It really was well kept. And I checked both mattresses. Each had 2 zipped mattress covers.
Stayed 1 night in Nov 2024

6/10 Okay

Hannah

Travelled with group
Liked: Cleanliness, room comfort

Bathroom flooded but great location/clean/comfy

The hotel suite was bigger than expected and very clean. All appliances worked and the beds were comfy. However our toilet randomly clogged at 5am and then started flooding the bathroom. The building maintenance only gave us a plunger and blamed us for putting any toilet paper in the toilet at all. He said someone would bring us more towels and help clean up in the morning but that did not happen. We unclogged the toilet, turned off the water, and cleaned up the flooding ourselves. The concierge was very apologetic and did not make us pay for the damages but we still paid full price for the suite when we couldn’t use the toilet for half of our visit. The heat was also very loud throughout the night however I understand this is pretty unavoidable in old NYC buildings. The location was ideal and easy to find and the free luggage storage was easy and helpful.
Stayed 1 night in Nov 2024