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Hotel Indigo Williamsburg - Brooklyn by IHG

3.5 star property

Photo gallery for Hotel Indigo Williamsburg - Brooklyn by IHG

View from room
Exterior
Ballroom
Exterior
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Breakfast available
  • Gym
  • Parking available
  • Housekeeping

Explore the area

Map
500 Metropolitan Ave, Brooklyn, NY, 11211
  • Music Hall of Williamsburg
    ‪12 min walk‬
  • Brooklyn Bridge
    ‪5 min drive‬
  • Wall Street
    ‪8 min drive‬
  • New York, NY (LGA-LaGuardia)
    ‪26 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

Premium bedding, memory-foam beds, in-room safe, desk

Premium Room, 1 King Bed, Accessible (Communications)

  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

Premium bedding, memory-foam beds, in-room safe, desk

Premium Room, 1 King Bed, Balcony, City View

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium bedding, memory-foam beds, in-room safe, desk

Premium Room, 1 King Bed, Balcony

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Communications)

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible (Communications)

  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium bedding, memory-foam beds, in-room safe, desk

Premium Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Premium bedding, memory-foam beds, in-room safe, desk

Premium Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Accessible (Communications)

Premium bedding, memory-foam beds, in-room safe, desk

Premium Room, 2 Double Beds, Accessible (Communications)

  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Premium bedding, memory-foam beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Communications)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, City View

Premium bedding, memory-foam beds, in-room safe, desk

Suite, 1 King Bed, Balcony, City View

  • 96 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed, Balcony

Premium bedding, memory-foam beds, in-room safe, desk

Premium Room, 1 Queen Bed, Balcony

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, memory-foam beds, in-room safe, desk

Premium Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Loft)

Premium bedding, memory-foam beds, in-room safe, desk

Suite, 1 King Bed (Loft)

  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications Accessible)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Double Beds, Roll-in Shower (Communications Accessible)

  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

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Restaurant

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  • Pet-friendly
  • Free WiFi
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  • Air conditioning
4.4 out of 5, Excellent, (673)
The price is NZ$491
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Moxy Brooklyn Williamsburg

About the area

Brooklyn

Located in Brooklyn, Hotel Indigo Williamsburg - Brooklyn by IHG is in the historical district, within a 10-minute drive of Brooklyn Bridge and Barclays Center Brooklyn. .This hotel is 3.6 mi (5.8 km) from Prospect Park and 5.1 mi (8.2 km) from Times Square.

What's nearby

  • Brooklyn Bridge - 5 min drive
  • Barclays Center Brooklyn - 7 min drive
  • New York University - 7 min drive
  • Grand Central Terminal - 10 min drive
  • Times Square - 11 min drive

Getting around

  • Metropolitan Av. Station - 1 min walk
  • Brooklyn Nostrand Avenue Station - 6 min drive
  • LaGuardia Airport (LGA) - 26 min drive

Restaurants

  • ‪Montesacro Pinseria - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The West - ‬4 min walk
  • ‪Bagelsmith - ‬3 min walk
  • ‪H&H Reserve - ‬1 min walk

About this property

Hotel Indigo Williamsburg - Brooklyn by IHG

Hotel with a 24-hour fitness center, in the vicinity of Brooklyn Bridge
Hotel Indigo Williamsburg - Brooklyn by IHG offers 187 accommodations with iPod docking stations and laptop-compatible safes. Memory foam beds feature premium bedding. 43-inch Smart televisions come with Netflix. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center, a seasonal outdoor pool, and complimentary bicycles.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Make yourself at home in one of the 187 guestrooms featuring iPod docking stations and Smart televisions. Your memory foam bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a satisfying meal at ALIYA serving guests of Hotel Indigo Williamsburg - Brooklyn by IHG. Full breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include complimentary wired internet access, a computer station, and complimentary newspapers in the lobby. Planning an event in Brooklyn? This hotel has 20000 square feet (1858 square meters) of space consisting of a conference center and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
ALIYA - Onsite restaurant.

Languages

Chinese (Mandarin), English, French, Italian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Covered self parking on site (USD 37 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–noon: USD 35 for adults and USD 35 for children
  • 1 restaurant
  • Coffee/tea in a common area

Restaurants on site

  • ALIYA

Things to do

  • 24-hour fitness centre
  • Free bike hire
  • Lifeguards on-site
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference centre (20000 square feet of space)
  • Meeting rooms - 2

Outdoors

  • Garden
  • Lifeguards on site
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Memory-foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch smart TV
  • iPod dock
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities will be closed during November, December, January, February, March, and April:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 40.17 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 35 for adults and USD 35 for children
  • Covered self parking fee: USD 37 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Williamsburg Brooklyn
Indigo Williamsburg Brooklyn
Hotel Hotel Indigo Williamsburg - Brooklyn Brooklyn
Brooklyn Hotel Indigo Williamsburg - Brooklyn Hotel
Hotel Hotel Indigo Williamsburg - Brooklyn
Hotel Indigo Williamsburg - Brooklyn Brooklyn
Hotel Indigo
Indigo
Indigo Williamsburg Brooklyn
Hotel Indigo Williamsburg Brooklyn
Hotel Indigo Williamsburg Brooklyn an IHG Hotel
Hotel Indigo Williamsburg - Brooklyn by IHG Hotel
Hotel Indigo Williamsburg - Brooklyn by IHG Brooklyn
Hotel Indigo Williamsburg - Brooklyn by IHG Hotel Brooklyn

Hotel Indigo Williamsburg - Brooklyn by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 383 out of 760 reviews
Rating 8 - Good. 153 out of 760 reviews
Rating 6 - Okay. 109 out of 760 reviews
Rating 4 - Poor. 53 out of 760 reviews
Rating 2 - Terrible. 62 out of 760 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

2/10 Terrible

Li

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Booked premium balcony room, there was no hot water throughout the building, had to take cold showers; curtain was broken, for a room with a balcony; no late checkout time for IHG members. No extra linen, slippers, toothbrush, or toothbrush like other indigos have. Probably used as one of the NYC shelters like the Hyatt in LIC. don’t recommend going.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sally, el monte

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Lilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Stayed 3 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Thanksgiving NYC 2024
This hotel is overpriced for the accommodations and amenities. It’s not a 4 star, barely a 3. I was charged a $200/night incidental fee but walked in my room with a dirty stale towel hanging in the bathroom. Turn down service dont provide fresh linen even with obvious dirty stains from the night before. They had a leaking rotted ceiling at check in desk. I would not recommend I paid almost $1500 for a 4 night stay. They make you pay a deposit and then charge you for your whole stay when you get there plus the deposit and refund the deposit back instead of letting you pay the balance plus incidental. I was underwhelmed and frustrated. Mattresses were horrible and no real warm comforters. 1 ply tissue. I can go on and on.
Stayed 4 nights in Nov 2024

6/10 Okay

Dongmin

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
The atmosphere was delightful
Stayed 3 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Big rooms, ok otherwise
Ample rooms for a New York hotel, though sort of lacking in local charm. Surly clerk at check-in (is that the local charm?), and otherwise we never spoke with a hotel staff person again til we checked out at the end of our stay.
Stayed 5 nights in Nov 2024

6/10 Okay

Latia

Stayed 2 nights in Oct 2024

8/10 Good

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities
My only problem is that the hotel doesn’t have ours own (free) parking. If you rent a car you’ll have to use the parking garage next door and pay $37 every night to park. Otherwise the hotel itself is decent.
Stayed 3 nights in Nov 2024

10/10 Excellent

sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value!
Friendly, great location.
Stayed 5 nights in Nov 2024

6/10 Okay

Benjamin

Not great, good location
The water was cold one day, the ac didn’t work the next day. They couldn’t email us any receipts so print those out. They were rude to us on the phone when we complained about the ac.
Stayed 2 nights in Nov 2024

4/10 Poor

Nikki

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There was no hot water in the building due to a gas leak. Hot water is a standard amenity and clients should be compensated for the inability to access it. I had planned to work at the hotel until my afternoon flight out, but there wifi was terrible. The staff said the wifi is terrible, but corporate has done nothing to fix it. The positives: the room was comfortable, clean and the staff was really great, but corporate needs to remedy some major issues. I feel bad for the hard working staff that is doing their best to accommodate their guests with these controllable issues.
Stayed 1 night in Nov 2024

4/10 Poor

MIGUEL, SANTO DOMINGO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Haylee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really big rooms for a hotel, we loved our stay
Stayed 2 nights in Nov 2024

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
I’m a frequent traveler and stay at hotels several times a year and have for years. I’ve never left a bad review, but felt compelled to leave this one so people don’t pay for something without knowing that it’s not worth it. Staff at the front desk did their job that was about it no warmth, not welcoming or helpful. The building is extremely tired. Our unit was clearly not well maintain the flooring has been worn out in areas and the thermostat although new has this peculiar feature where the HVAC vent in the main room points directly to the thermostat, which causes it to cycle on/off. It should be aimed towards the window area, and for some reason the HVAC wouldn’t turn on when the thermostat was turned up until I flipped the breaker to reset the system. Sound insulation is poor - could hear hall noise all day and night as well as from the elevator. The telephone system has no way to dim the LED screen which stays on all the time. If you’re a sensitive sleeper to light, the solution is put it underneath the table or put a towel over top of your phone. Similarly, the alarm clock is also not able to turn the illumination off. The area where the hotel is located is not a particularly attractive area so all in all there really isn’t much to draw someone to the hotel. Pricing for what you receive was very high $400 for Saturday night is a lot of money for a hotel that’s old and tired and not well maintained. I didn’t try any of the food. Pick somewhere else …
Stayed 2 nights in Nov 2024

6/10 Okay

Sarah, Brooklyn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is a beautiful hotel. The rooms are large and the downstairs cafe area is pretty nice. But the service was pretty disappointing. Staying at a hotel for this price is a choice we made to have a better experience. While the rooms were nicer than an average hotel, the service would’ve been better at a holiday in. I let the booking staff know it was a stay right after our wedding ad a part of our honeymoon and nothing was done to recognize this. We also had to go downstairs to get our own luggage cart and ordering two coffees in the morning took longer than the food we ordered three neighborhoods away. I wouldn’t stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…….
Stayed 1 night in Nov 2024

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kenya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Stayed 3 nights in Oct 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great looking hotel, classic modern, very friendly and efficient staff, great location and fair rates. 10/10 would recommend!
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Staff & service
For $300 a night, please renovate
These rooms need to be renovated badly. We walked in to a huge moisture stain on the bar, the glasses and mugs were all covered in dust as was the floor. Anything we dropped was covered in layers of dust, who knows when the last time it was mopped. The walls are scratched up and the floors badly stained. The shower was the worst - there’s visible mold on the floor, the shower heads were rusty and discolored. To make matters worse, there were gnats coming up and out from the floor drain, crawling and flying everywhere while we showered. They also neglected to ever mention the $200 per night deposit, ever at any point - just charged me. The front desk and service people were amazing but I would not return. This was not fun.
Stayed 1 night in Nov 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
I’m never disappointed staying here. It is a great experience all around.
Stayed 6 nights in Oct 2024