1 Star Extremely Disappointing Stay at the Paramount Hotel NYC
I recently stayed at the Paramount Hotel in New York City, and it was one of the worst hotel experiences I’ve ever had. The moment I walked into my room, I could tell it was in terrible condition — the walls were dirty with black marks, the paint was cracked and chipped, and the bedding had visible rips. The bathroom door wouldn’t close properly, which made the entire space feel neglected and poorly maintained.
The most concerning part was the window. A portable air conditioning unit had been duct-taped into it, and the window sill was detached, leaving a large open gap. It felt as though the window was open the entire time -the noise level was unbearable, and the gap looked big enough for bugs or even rodents to come through. I’ve lived in the city before and understand normal NYC noise, but this was far beyond that.
When I went to the front desk to request a room change, I was brushed off and told, It’s the city — it’s going to be loud.They said someone would come up to check the window, but no one ever did. On top of that, three elevators were out of service, causing long waits just to get to my floor.
What made things worse was being charged a Resort Fee.There’s absolutely nothing resort-like about this property — no amenities, no comfort, no hospitality. Overall, the experience felt misleading and unacceptable. I would never recommend this hotel to anyone and strongly believe guests deserve a refund