First, not all of the staff are nice. For some reason, there are certain front desk people who had an attitude. I don’t care if it is Jersey, you don’t need to be rude to me. One of the staff switched their “kind” attitude with the white woman until they saw me, a black woman.
The parking for this hotel is too expensive and always packed. Better to invest in a different location and walk for a bit. Otherwise, the front desk people will suggest to go to SpotHero (which they know nothing about). Parking that’s longer than 6hrs will be charged $33 . Also let me preface that I went on SpotHero and I was unable to reserve a spot because they were “full”. And the SpotHero is not even a good deal. I stayed four nights and $33 per night equals $132. And the price for SpotHero was about $124. Horrible deal!
Therefore, I would suggest parking elsewhere or get a written note by the manager who attempt to help, so you can hold the staff accountable.
Lastly, room service was great. They replaced toiletries if needed, took trash, and tidied the beds. My only issue was the lack of trash bags for the trash cans that are in the rooms. I should not have to find a trash bag unless the intent is to spread germs and have even more disgusting trash cans.
Stay here if you want but this final encounter left me with a sour taste in my mouth when I checked out. I don’t usually write negative reviews but I felt the need to share this so at least the people know what to expect when visiting here.