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Leonardo Hotel Newcastle Quayside

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Leonardo Hotel Newcastle Quayside

Superior Double Room
Bar (on property)
Exterior
Bar (on property)
Lobby lounge

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
South Shore Road, Gateshead, England, NE8 3AE
  • BALTIC Centre for Contemporary Art
    3 min walk
  • Gateshead Millennium Bridge
    4 min walk
  • The Glasshouse
    7 min walk
  • Newcastle (NCL-Newcastle Intl.)
    17 min drive

Room options

View all photos for Superior Triple Room

Desk, laptop workspace, blackout curtains, soundproofing

Superior Triple Room

  • 11 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, River View

Desk, laptop workspace, blackout curtains, soundproofing

Twin Room, River View

  • 11 sq m
  • River view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Super King Double

Executive Super King Double

Executive Super King Double

  • 11 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Twin Room

  • 11 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Similar properties

Room

Leonardo Hotel Newcastle

Free WiFi
Restaurant
Breakfast available
Business services
4.1 out of 5, Very good, (1074)
The price is NZ$354
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Leonardo Hotel Newcastle

About the area

Gateshead

With a stay at Leonardo Hotel Newcastle Quayside, you'll be centrally located in Gateshead, within a 5-minute drive of Quayside and St. James' Park. .This eco-certified hotel is 0.1 mi (0.2 km) from BALTIC Centre for Contemporary Art and 0.2 mi (0.3 km) from Baltic Flour Mills.

What's nearby

  • Gateshead Millennium Bridge - 4 min walk - 0.4 km
  • The Glasshouse - 7 min walk - 0.6 km
  • Quayside - 8 min walk - 0.7 km
  • Newcastle-upon-Tyne Theatre Royal - 19 min walk - 1.6 km
  • St. James' Park - 5 min drive - 3.5 km

Getting around

  • Manors Station - 16 min walk
  • Manors Station - 17 min walk
  • Newcastle Intl. Airport (NCL) - 17 min drive

Restaurants

  • ‪Pitcher & Piano Newcastle - ‬7 min walk
  • ‪Sage Gateshead - ‬9 min walk
  • ‪The Tanners Arms - ‬15 min walk
  • ‪The Tyne Bar - ‬17 min walk
  • ‪Free Trade Inn - ‬18 min walk

About this property

Leonardo Hotel Newcastle Quayside

Riverwalk hotel with a 24-hour front desk and a coffee shop
Leonardo Hotel Newcastle Quayside offers 203 air-conditioned accommodations with coffee/tea makers and hair dryers. 28-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Gateshead hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 203 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
For lunch or dinner, stop by Bar and Grill, a restaurant that specializes in British cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 11 AM.
Bar and Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 8.50 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 7 AM–11 AM on weekends: GBP 16 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Bar and Grill

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 28-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16 per person
  • Self parking fee: GBP 8.50 per night
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Jurys Gateshead Newcastle
Jurys Inn Gateshead Newcastle
Jurys Inn Newcastle Gateshead Quays
Jurys Inn Newcastle Quays
Jurys Inn Quays
Jurys Newcastle Gateshead Quays
Jurys Newcastle Quays
Jurys Inn Newcastlegateshead Quays Hotel Gateshead
Jurys Inn Newcastle Quayside Gateshead
Jurys Newcastle Quayside Gateshead
Jurys Newcastle Quayside
Jurys castle Quaysi Gateshead

Leonardo Hotel Newcastle Quayside Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 394 out of 1000 reviews" "
Rating 8 - Good. 318 out of 1000 reviews" "
Rating 6 - Okay. 174 out of 1000 reviews" "
Rating 4 - Poor. 77 out of 1000 reviews" "
Rating 2 - Terrible. 37 out of 1000 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Katrina

Liked: Cleanliness, staff & service, room comfort
The place was clean and staff were friendly only thing was i didnt get the room i payed for i payed for a suprior room where you can see the bridge but i got a diffrent room faceing othere hotels and buildings with a little window room 416 that was the only down fall thank you
Stayed 1 night in Aug 2024

6/10 Okay

Charlie

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tim

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good position as not in centre of Newcastle so easy to get onto main roads for Allwick Castle and Beamish etc. Easy walk to the quay and various restaurants. Parking is limited and the alternative isn't great so parked at the Baltic car park which is very expensive but a lot safer and very near. The coast road going north is spectacular. Good breakfast, clean room and nice staff.
Stayed 4 nights in Aug 2024

8/10 Good

Dr Imraan

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very good price. The entrance and lobby is welcoming. Staff are friendly and hekpful. The room was clean and comfortable but not as expected. The furniture was tired and worn and all the walls had stains that appeared to be from a dripping substance. The lighting was very poor. The entrance is modern and had a fresh, clean fragrance in contrast to the room which was dull and tired.
Stayed 1 night in Aug 2024

10/10 Excellent

Colin

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Graham

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice room, poor service.
Nice hotel, well positioned for getting into Newcastle. Nice large room, speedy check in. I experienced problems with the TV channels, apparently this is an issue hotel wide at the moment. Service at breakfast was extremely poor, waitresses spent all their time chatting, I asked for poached eggs as they are cooked to order. Some 15 mins later after I had finished my breakfast, I was told my eggs would be ready shortly due the chef being agency. Too late for me as I needed to leave for work.
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Lawrence

Travelled with group
Repairs on property not to good standard, mould in bathroom
Stayed 2 nights in Aug 2024

10/10 Excellent

Justine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Aug 2024

8/10 Good

Hayley

Travelled with group
Liked: Cleanliness
Was really looking forward to this stay but was let down slightly! The images online make it look really nice but it definitely needs some refurbishment done. We got checked in quickly and before 3pm which was great to then get to room and notice that it hadn’t even been cleaned. Went straight back to reception where she was apologetic and probably a bit embarrassed but she told me that it said on the system that it was ready for us. She said we could go sit in the bar and get some drinks while we wait until 3 for it to be cleaned so we done that and didn’t mind. We then got billed £30 for 6 Smirnoff ice’s which is just a total rip off (£5 a bottle), especially after getting a room that hadn’t been cleaned. We then got assigned another room at 3pm which was fine, There was some bits in the room that needed refurbished, big dent in the dressing table and bathroom was a little rough round the edges but overall ok. Beds were very comfy which was the main thing I suppose. We then got woken up by banging from the the room next to us which was either noisey neighbours or the cleaners. I’m pretty sure it was the cleaners. Fast and easy check out. Overall 6/10
Stayed 1 night in Aug 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay here
It was my first time staying at this hotel and I really liked it. It’s in a nice and quiet area. Very close to the metro station, 10 minute walk, and the city centre. Staff are very friendly and helpful. Would definitely stay here again in the future.
Stayed 8 nights in Aug 2024

6/10 Okay

Kim

Stayed 2 nights in Aug 2024

10/10 Excellent

Abi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Jessica

Travelled with family and small children
Disliked: Property conditions & facilities
When we arrived at the hotel, we found the parking lot full, we parked at a parking lot opposite as it wasn't to far away. The gentleman that checked us in, made us feel like an inconvenience, I mention the parking to him and he gave me a sheet of paper and said to park here instead, as the one we're in is expensive, rooms were ok, smelt a little funny. We moved our car to the car park suggested as it was £16 for 72 hours, to find this was a ten minute walk from the hotel, this was incredibly inconvenient considering my partner is on crutches, which he didn't want me walking back on my own with it being dark. We had a lovely weekend, but we wouldn't stay at this hotel again due to the parking and just general cleanliness.
Stayed 2 nights in Aug 2024

6/10 Okay

Abu

Travelled with family
Liked: Staff & service
Stayed 4 nights in Aug 2024

2/10 Terrible

Kaazim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel I’ve stayed in
Worst hotel I’ve stayed in. Thought Leonardo hotels were good until I stayed here. All the things wrong about this place: - The room was filthy and musty. Just felt like I was breathing in dust the entire time. - The AC didn’t do anything to cool the room - The bathroom was horrendous with stains all over the sink and bathtub. - The toilet seat was basically broken - There was muck and scratches on the ceiling of the bathroom. - The curtains did nothing but let light into the room - You can hear everything outside the room There is definitely a lot more wrong but these were the main issues. However, the staff here are great! Despite the nastiness, the staff whom I have met were helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip up North
Very good, this is the 4th time I’ve stayed at the hotel, either for work or leisure… only downside there was a queue for breakfast this morning (10/08/24) seems everyone one left to the last minute and there wasn’t enough seating, although there was seating available in reception we could take food out to sit in reception to eat…
Stayed 2 nights in Aug 2024

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel was excellent, check in was easy & the room very comfortable, View over the Tyne & into the city was great. I will definitely be back
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024