This is a nice enough hotel. The hotel apartment it self is part of a 45 story building - at the back of a luxury hotel. It is only accessible by an ally at the left hand side of this building. There are no signs, so it is understandable to walk into the luxury hotel. As mentioned in previous reviews, only 3 elevators service these apartments, so you will have to wait a bit. The security guard has to call the reception staff to come down to pick you up. Elevator has card system. Reception staff are friendly, pleasant & polite. We arrived very early (about 5.00am). Dropped our bags, freshened up a bit, then wandered around Nha Trang till about 11.30am, until our room was ready. The apartment is spacious, clean, tidy. Lots of storage - think basic Ikea furniture - functional, bottom end, basic. Cooking facilities inclusive. Bed - semi comfortable, & hard. AC, wifi, TV, bathroom, shower, all good & working. Not a bad little place, good base for a few days in Nha Trang. Because of accessability issues, I am not sure if I would return to the same place, given that there are so many cheaper & better appointed alternative hotels just around the corner.