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Toya Kohantei

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Toya Kohantei

Hot springs
Point of interest
In-room safe, blackout curtains
Hot springs
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
7-8 Toyako Onsen, Abuta-gun, Toyako, 049-5721
  • Toyako Onsen
    1 min walk
  • Lake Toya
    12 min walk
  • Toyako Hot Spring
    14 min walk

Room options

View all photos for Japanese and Western room, Lake View(buffet)

Japanese and Western room, Lake View(buffet)

Japanese and Western room, Lake View(buffet)

  • 18 sq m
  • Lake view
  • Sleeps 5
  • 3 Twin Futons and 2 Twin Beds

View all photos for Japanese-style room, Lake View(buffet)

In-room safe, blackout curtains

Japanese-style room, Lake View(buffet)

  • 18 sq m
  • Lake view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Western Room, Mountain View,buffet

Western Room, Mountain View,buffet

Western Room, Mountain View,buffet

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Room, Mountain View,buffet

In-room safe, blackout curtains

Japanese Style Room, Mountain View,buffet

  • 18 sq m
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

Similar properties

Exterior

Yutorelo Toyako

Parking included
Free WiFi
Air conditioning
Breakfast available
3.9 out of 5, Good, (125)
The price is NZ$288
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Yutorelo Toyako

About the area

Toyako

When you stay at Toya Kohantei in Toyako, you'll be on the boardwalk/promenade, just steps from Toyako Onsen and 12 minutes by foot from Lake Toya. .This hotel is 0.7 mi (1.2 km) from Toyako Hot Spring and 1 mi (1.6 km) from Usuzanfunka Memorial Park.

What's nearby

  • Toyako Onsen - 1 min walk
  • Lake Toya - 12 min walk
  • Toyako Hot Spring - 14 min walk
  • Usuzanfunka Memorial Park - 18 min walk
  • Rusutsu Resort - 31 min drive

Getting around

  • Toya Station - 11 min drive
  • New Chitose Intl. Airport (CTS) - 89 min drive

Restaurants

  • ‪わかさいも本舗 洞爺湖本店 (Wakassaimo) - ‬11 min walk
  • ‪Mogmog - ‬7 min walk
  • ‪風の音 - ‬4 min walk
  • ‪スープカレーハラハル SoupCurry HLAHAL - ‬3 min walk
  • ‪デメキン食堂 - ‬5 min walk

About this property

Toya Kohantei

Boardwalk/promenade hotel with 2 restaurants and a sauna
Toya Kohantei offers 205 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Services include massages. Public bath/onsen services include an indoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Make yourself at home in one of the 205 air-conditioned rooms featuring refrigerators and flat-screen televisions. Private bathrooms with shower/tub combinations feature complimentary toiletries and slippers. Conveniences include phones, as well as safes and blackout drapes/curtains.
Don't miss out on recreational opportunities including hot springs and a sauna. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Satisfy your appetite at one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.
Toya Kohantei has 2 restaurants on site.

Languages

Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge) from 2:00 PM to 4:30 PM
  • Airport shuttle at scheduled times, on request
  • Return train station shuttle (surcharge) from 1:30 PM to 4:00 PM
  • Train station shuttle on request, at scheduled times

Food and drink

  • 2 restaurants
  • 1 bar

Things to do

  • Hot springs
  • Sauna

Family friendly

  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Spa

  • Indoor mineral hot springs (onsen)
  • Indoor public bath (no minerals)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Outdoor public bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Fridge

More

  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
This property offers train station pickup service from Sapporo only.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: JPY 1500 per person (one-way)
  • Airport shuttle fee per child: JPY 1500 (one-way), (up to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Toya Kohantei Hotel
Kohantei Hotel
Kohantei
Toya Kohantei Hotel
Toya Kohantei Toyako
Toya Kohantei Hotel Toyako

Toya Kohantei Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 48 out of 189 reviews" "
Rating 8 - Good. 79 out of 189 reviews" "
Rating 6 - Okay. 41 out of 189 reviews" "
Rating 4 - Poor. 10 out of 189 reviews" "
Rating 2 - Terrible. 11 out of 189 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Cory

Travelled with family
Liked: Cleanliness, staff & service
Property a bit old. Toilet is very small.
Stayed 3 nights in Aug 2024

2/10 Terrible

Dennison

Disliked: Property conditions & facilities
Old. Central Air Condition was not working. They had to bring inc3 electric fans so I can sleep. Did ask to change room but they said “NO” I would not go back there again
Stayed 1 night in Jun 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roomy, quiet, nice view from the room and very easy to get to the shore of the lake.
Stayed 1 night in Apr 2024

10/10 Excellent

weifeng huang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent !
Stayed 1 night in Oct 2023

6/10 Okay

Gloria

Travelled with family
Stayed 1 night in Sep 2023

6/10 Okay

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The high price is for the onsen, not for the room
Awesome onsen and view over the lake Toya. Very diverse and nice dinner and breakfast buffet. Quality of the western style room average. I have stayed in cheaper hotels with better rooms. It was clean when I arrived, but has not been cleaned before the 2nd night of my stay. Extra bath tax charged at hotel during checkout.
Stayed 2 nights in Aug 2023

8/10 Good

Ryan

Liked: Staff & service
Stayed 1 night in Feb 2023

8/10 Good

Lec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

4/10 Poor

Jason, Singapore

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Very old property. Dinner place was oily. Variety of food was OK not fantastic. Plus is very close to fireworks. Musky smell in room.
Stayed 2 nights in Aug 2019

10/10 Excellent

Ryan, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was relatively well and we had a really good stay. The breakfast and dinner buffet were a huge plus!
Stayed 1 night in May 2019

8/10 Good

HUNGTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good good good.................................................................................
Stayed 1 night in Feb 2019

8/10 Good

Shuchao

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

KK

Liked: Cleanliness, staff & service, room comfort
Good view. The room is rather old but ok. Dinner anf Breakfast is ok.
Stayed 1 night in Jan 2019

4/10 Poor

LEE

Disliked: Staff & service, property conditions & facilities, room comfort
Poor communication skill
Hotel staff communication skill was poor. Unable to understand simple English.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a prime view to the lake
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Old, but ok place to stay
Hotel was very old - an indication is the telephone that they used. It was still a rotary dial phone, which I hadn't seen since I was I a kid. Rooms were also very small. The buffet dinner and breakfast were good though and the location had a good view of the fireworks at the lake. One thing to note is that there is no one to help with luggage, so it might be a hassle if it rains since the parking is a small open air parking space opposite the hotel.
Stayed 1 night in Aug 2018

2/10 Terrible

Kanokporn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst experience
We got a room in the corner which size was almost a half of a normal room in the same price. Room was very old and smelly. Service was worst. I went to Japan for 4 times. This place was the worst experience ever.
Stayed 1 night in Jul 2018

4/10 Poor

Norman, Singapore

Disliked: Cleanliness, room comfort
Good location only
I feel the room is meant for 2 but was offered for 3 person. There's practically no space for anything else with 3 persons in the room. Also, the price is steep for such a room...
Stayed 2 nights in Jul 2018

10/10 Excellent

Julie , Kent UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best view across lake
Beautiful weather so lake views blue and island clear. Mid morning air cleared more and Mt Yokei appeared like a ghost in the distance! Roof top onsen also with views and lovely Japanese garden next to hotel for photos
Stayed 1 night in Apr 2018

10/10 Excellent

dear, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a very relaxing hotel! very tasty meal with friendly staffs! recommend to join the BINGO game in the evening to have some fun. hot spring is really cool! love it so much!
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Nice, good view about hot spring and nice food, Nice staff Can take 1000yen of one people for shuttle bus to Sapporo Station
Stayed 1 night in Jan 2018

8/10 Good

Leslie

Liked: Cleanliness, property conditions & facilities, room comfort
Good Stay
Stay was good. Onsen is okie overall. Service was average. Large dining area with many choices of food.
Stayed 1 night in Dec 2017

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Trust all the poor reviews you have read !
After reading so many reviews online about their smelly toilets I’m sad to say that nothing has changed. We could not bring ourselves to bathe in that tiny smelly toilet/bathroom. Thank God for onsen with great views of Lake Toya, else we would have gone without showering at all. One of our mattresses was also very badly stained with a huge patch on it. The meals were a weird combination, cold and with not much quality in the variety.
Stayed 2 nights in Nov 2017

4/10 Poor

Jessie, Hong Kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dated and not clean at all
We booked a half board room that included breakfast and dinner. Same food every day but it's expected and OK. However, the quality of dinner was not acceptable.
Stayed 2 nights in Sep 2017