8/10 Good
Phil
30 Mar 2025
Liked: Cleanliness
Lovely Condo & Complex with great facilities
The. Condo & the Complex was excellent & perfect for our10 day stay in Aruba….
The Condo was immaculately clean & had plenty of space. The decor & fittings were all top quality & the Complex pool; jacuzzi & outside relaxation areas a definite plus.
Appreciated the provided beach equipment & beach towels which were very useful.
Communication with Bocobay was excellent & they did their utmost to resolve a couple of issues we had & arranged a late check out as we had a night flight back to Europe.
The negatives were a lack of crockery & glassware. Only 3 dinner plates, no smaller side plates, only 2 wine glassses & 1 champagne flute,
The pillows were rock hard & uncomfortable.
The oven & microwave were Smart appliances & there were no instructions anywhere on how to use them. After spending some considerable time trying to work them both out Bicobay arranged for maintenance to call in twice & we were then informed the oven was broken & a part required to fix it. We were 6 days into our holiday by then but to be fair a compensation payment was offered.
Despite the issues, this is a wonderful condo & would highly recommend it.
As previously mentioned in other reviews you definitely need a car, but the Complex is in a great location a short drive from the wonderful beaches & supermarkets
Phil
Stayed 10 nights in Mar 2025
