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Holiday Inn Norwich, an IHG Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Norwich, an IHG Hotel

Terrace/patio
Indoor pool
Bar (on property)
Exterior
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Housekeeping
  • Air conditioning

Explore the area

Map
10 Laura Blvd, Norwich, CT, 06360
  • Norwich Golf Course
    4 min drive
  • Mohegan Sun Casino
    7 min drive
  • Kids Quest
    8 min drive
  • New London, CT (GON-Groton - New London)
    22 min drive

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

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About the area

Norwich

Located in Norwich (Westside Norwich), Holiday Inn Norwich, an IHG Hotel is within a 10-minute drive of Mohegan Sun Casino and Mohegan Sun Arena. .This hotel is 10.7 mi (17.3 km) from Foxwoods Resort Casino and 2 mi (3.2 km) from Norwich Golf Course.

What's nearby

  • Norwich Golf Course - 4 min drive - 3.2 km
  • William W. Backus Hospital - 7 min drive - 7.2 km
  • Mohegan Sun Arena - 7 min drive - 8.4 km
  • Mohegan Sun Casino - 7 min drive - 8.5 km
  • Foxwoods Resort Casino - 18 min drive - 17.3 km

Getting around

  • New London Union Station - 15 min drive
  • T.F. Green Airport (PVD) - 61 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Hash House A Go Go - ‬7 min drive
  • ‪Chipotle Mexican Grill - ‬18 min walk
  • ‪Bow & Arrow - ‬6 min drive

About this property

Holiday Inn Norwich, an IHG Hotel

Norwich hotel in Westside Norwich with 2 restaurants and a fitness center
Holiday Inn Norwich, an IHG Hotel offers 135 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 135 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. If you're ready for some gaming fun, you can hop on the complimentary casino shuttle.
Enjoy American cuisine at Rendezvous Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Norwich? This hotel has 12000 square feet (1115 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Rendezvous Restaurant - This restaurant specializes in American cuisine and serves breakfast only.
Scorzz Sports Bar - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available
  • Free casino shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11 AM
  • 2 restaurants
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Rendezvous Restaurant
  • Scorzz Sports Bar

Things to do

  • Billiards/pool table
  • Fitness centre
  • Indoor pool

Family friendly

  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (12000 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in reception
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Norwich
Holiday Inn Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Holiday Inn Norwich Hotel

Holiday Inn Norwich, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 389 out of 1002 reviews" "
Rating 8 - Good. 243 out of 1002 reviews" "
Rating 6 - Okay. 171 out of 1002 reviews" "
Rating 4 - Poor. 103 out of 1002 reviews" "
Rating 2 - Terrible. 96 out of 1002 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Milena

Liked: Amenities
The morning front desk assistant is amazing
Stayed 1 night in Sep 2024

2/10 Terrible

ana

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wonderful stay, the staff was very nice and hotel was clean. My first time staying here and i was so happy they even had shuttle service. Thanks
Stayed 1 night in Aug 2024

8/10 Good

Paulina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Aug 2024

8/10 Good

gary

Travelled with partner
Liked: Cleanliness
Close to the casino
Stayed 1 night in Aug 2024

6/10 Okay

Kelly

Travelled with family
Liked: Staff & service
Convenient location & hotel amenities. Friendly and helpful staff but seemed a bit overpriced (>$200/nt) for the quality of the rooms during the time of my stay. Room cleaniness was fine. I did not find my bed very comfortable.
Stayed 1 night in Aug 2024

6/10 Okay

robert

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
bath was unclean
Stayed 1 night in Aug 2024

8/10 Good

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and shuttle bus
Stayed 1 night in Aug 2024

6/10 Okay

Alfred

Travelled with family
Liked: Cleanliness, property conditions & facilities
On the whole it was a pleasant stay the property is close to the Mohegan Sun venue (10m) where we saw Trevor Noah last Sun. We only regret we miss out on complimentary breakfast because it ended at 9am
Stayed 1 night in Aug 2024

10/10 Excellent

Evan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the night of the show at Mohegan it was great. Checked in, cleaned up, took the shuttle to the casino for dinner and the show. Shuttle ride is about 5 minutes. Felt confident I could have grabbed an Uber if needed as the shuttle stops running at midnight.
Stayed 1 night in Aug 2024

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities
My third time in this property. I like it cause is quiet. This time only the service wasn't complete. No clean towels, and room service on the second day, but overall I liked
Stayed 3 nights in Aug 2024

10/10 Excellent

Ivonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good!
Stayed 3 nights in Aug 2024

10/10 Excellent

Joseph, Lowell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Not so good . The room was dumpy and smells
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is on the older side. The moldy/musty smell in the room was horrible. The beds were very uncomfortable. The front desk staff were very nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Kathleen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. The food was excellent. Room was nice and clean.
Stayed 1 night in Aug 2024

10/10 Excellent

lani

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

charlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and friendly! Hotel very clean, room extremely comfortable, breakfast was excellent and pool area very nice. Some furniture was a bit worn. Hotel restaurant closed early unfortunately but looking forward to returning to try it out!
Stayed 1 night in Aug 2024

10/10 Excellent

Kirby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful with our travel plans. It was very very clean and secure. The free safe parking was a plus. As was the free shuttle service to and from the casino. It was a very pleasant stay. I will stay there again. Highly recommend
Stayed 1 night in Aug 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Older building, but everything was fine
Stayed 1 night in Jul 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable option close to casino. Musty smell in room
Stayed 1 night in Aug 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is excellent, super helpful. Building is older, but everything was clean and kept up to the bes t of their ability
Stayed 2 nights in Jul 2024

8/10 Good

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Given the recent reviews I was worried about staying here. The place was absolutely fine. Nothing thrilling but safe, clean, convenient. Staff was friendly too
Stayed 2 nights in Jul 2024

2/10 Terrible

Christopher, Middlebury

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible Hotel, Horrible Customer Service, Poor Hotel Condition, Leaking Sink, Poor Maintenance Response, Horrible, Non-existent Management.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service desk were fast, professional and very nice. Decent size rooms and comfortable. The carpets in the rooms smelled damp
Stayed 1 night in Jul 2024