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Hotel Riu Jalisco - All Inclusive

3.5 star property

Photo gallery for Hotel Riu Jalisco - All Inclusive

On the beach, sun-loungers, beach towels, windsurfing
Reception
Sports facility
Courtyard
2 outdoor pools, pool umbrellas, pool loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Bar
  • Spa
  • 24/7 front desk

Explore the area

Map
Av. De los Cocoteros, sn-Lote K, Nuevo Vallarta, NAY, 63732
  • Nuevo Vallarta Beach
    ‪19 min walk‬
  • El Tigre Golf Club
    ‪7 min drive‬
  • Nayar Vidanta Golf
    ‪7 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (M)

  • 28 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (U)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Double Room (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (L)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (U)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (B2C-CA)

  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (U)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (B2C-US)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, 2 Bedrooms (B2C-US)

  • 67 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C-US)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, 2 Bedrooms (U)

  • 28 sq m
  • Sleeps 8
  • 4 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Jetted Tub, Ocean View (B2C-US)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (B2C-US)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (C)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Connecting Rooms (C)

  • 28 sq m
  • Sleeps 8
  • 4 Double Beds

View all photos for Junior Suite (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (M)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (L)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Connecting Rooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 4 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Jetted Tub, Ocean View (L)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, 2 Bedrooms (M)

  • 67 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Jetted Tub, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Jetted Tub, Ocean View (M)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Jetted Tub, Ocean View (C)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, 2 Bedrooms (B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 4 Double Beds

View all photos for Family Suite, 2 Bedrooms (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, 2 Bedrooms (C)

  • 67 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Double Room (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (E)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (L)

  • 32 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Room (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (C)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Room (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (M)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Suite, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, 2 Bedrooms (U)

  • 67 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Jetted Tub, Ocean View (U)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers

Krystal Grand Nuevo Vallarta – All Inclusive

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.0 out of 5, Very good, (1076)
The price is NZ$553
for 1 room
includes taxes & fees
27 Mar - 28 Mar
Krystal Grand Nuevo Vallarta – All Inclusive

About the area

Nuevo Vallarta

When you stay at Hotel Riu Jalisco - All Inclusive in Nuevo Vallarta, you'll be on the beach, within a 5-minute drive of Bay of Banderas and Nuevo Vallarta Beach. .This all-inclusive property is 11.1 mi (17.9 km) from Cruise Ship Terminal and 4 mi (6.5 km) from Nayar Vidanta Golf.

What's nearby

  • Nuevo Vallarta Beach - 19 min walk - 1.7 km
  • Vallarta Adventures - 6 min drive - 6.0 km
  • El Tigre Golf Club - 7 min drive - 6.2 km
  • Nayar Vidanta Golf - 7 min drive - 6.5 km
  • Playa Bucerías - 12 min drive - 5.8 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 23 min drive

Restaurants

  • ‪Don Rafael - ‬5 min walk
  • ‪La Botana - ‬6 min walk
  • ‪Riu Palace Piano Bar - ‬12 min walk
  • ‪Kulinarium - ‬7 min walk
  • ‪Mozza Mare - ‬3 min drive

About this property

Hotel Riu Jalisco - All Inclusive

Family-friendly property on the beach, with 2 outdoor pools
Hotel Riu Jalisco - All Inclusive offers 700 accommodations with minibars and safes. Rooms open to balconies. Satellite television is provided.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Asian Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
Make yourself at home in one of the 700 guestrooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and a health club. Additional features at this Art Deco property include complimentary wireless internet access, babysitting (surcharge), and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at one of the property's 5 restaurants. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to noon.

Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and noon.
Hotel Riu Jalisco - All Inclusive has 5 restaurants on site.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Soccer
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–noon
  • 5 restaurants
  • 5 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Bike storage
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Motorised watercraft
  • Nightclub
  • Parasailing
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Surfing/body boarding
  • Volleyball
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Riu Jalisco
Riu Jalisco All Inclusive
Riu Jalisco All Inclusive Nuevo Vallarta
Riu Jalisco Nuevo Vallarta
Clubhotel Riu Jalisco Hotel
Clubhotel Riu Jalisco Riviera Nayarit
Riu Jalisco All Inclusive All-inclusive property Nuevo Vallarta
Riu Jalisco All Inclusive All-inclusive property
Riu Jalisco Inclusive Nuevo V
Riu Jalisco All Inclusive
Hotel Riu Jalisco - All Inclusive Nuevo Vallarta
Hotel Riu Jalisco - All Inclusive All-inclusive property

Hotel Riu Jalisco - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 539 out of 1330 reviews
Rating 8 - Good. 380 out of 1330 reviews
Rating 6 - Okay. 212 out of 1330 reviews
Rating 4 - Poor. 104 out of 1330 reviews
Rating 2 - Terrible. 95 out of 1330 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was very good, beach is endless,
Stayed 9 nights in Nov 2024

10/10 Excellent

Dwayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, rooms and pools are ok, main buffet has a good variety of food.
Stayed 10 nights in Nov 2024

8/10 Good

Richard, Greeley

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 5 nights in Dec 2024

6/10 Okay

Kaitlin Saige

Stayed 3 nights in Nov 2024

8/10 Good

Wilhelm

Travelled with family and small children
Liked: Cleanliness
Really enjoyed the swim up bar and the beach at this resort.
Stayed 8 nights in Nov 2024

10/10 Excellent

Oleg

Travelled with family
Beach
Stayed 10 nights in Nov 2024

2/10 Terrible

Viridiana

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food overall was excellent staff was superb
Stayed 7 nights in Nov 2024

4/10 Poor

Sheli Dee Irish

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We really wanted to love this property but it was really hard. When we checked in the room that was given to us was tiny for 4 people, and the toilet leaked. We asked for an upgrade and were able to get one 2 days after check in. The new room had 2 bathrooms, and 2 bedrooms. The space was much nicer however there was a pretty big leak in the ceiling and we had to keep a trash can under the leak. The rooms were clean however, just very musty. There was moisture on our windows every morning. The pool and beach area were great. The food is terrible… everything but the steakhouse was buffet style. Everything pretty much tasted the same. I would not come back to this resort based on the food. We ate at the steakhouse, ordered steak and I am not sure if it was even steak. It was by far the very worst steak I have ever tasted. We finally went off property to eat.
Stayed 7 nights in Nov 2024

8/10 Good

Lindsay Jade

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the consistency of RIU hotels. The staff is always amazing, kind and personable. I food is fine. It's never great or the best, but it's never bad! For the price, RIU is a great fit.
Stayed 7 nights in Nov 2024

6/10 Okay

MARIA G

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful property, very well taken care of and to airport
Stayed 5 nights in Nov 2024

10/10 Excellent

Alejandro Garcia

Stayed 5 nights in Nov 2024

10/10 Excellent

Paulo M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was nice and clean at all times, staff was very friendly especially Jackie The hostess at the Italian restaurant.
Stayed 7 nights in Nov 2024

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities
Beach area with all the trees and seating area.
Stayed 14 nights in Nov 2024

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness, staff & service
Food was a hit and miss. The steakhouse was terrible. The Italian was good. Had a complaint and after 6 days no one got back to me. Ran out of condiments.
Stayed 14 nights in Nov 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and very safe

8/10 Good

arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am big fan of RIU and I use the ones in Cancun more. This one RIU Jalisco was good but not great. No waiters at the pool. The second day I stayed they didn’t bring me new clean towels. And also the sink and the wc were clogged. A bit disappointed of this RIU. Very probably I won’t come back to this one and I won’t recommend it to my traveler friends.
Stayed 3 nights in Nov 2024

4/10 Poor

Jorge

Liked: Staff & service
Disliked: Property conditions & facilities
Old building
Stayed 6 nights in Nov 2024

4/10 Poor

Tania

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2024

6/10 Okay

Mahshid

Liked: Cleanliness
Stayed 14 nights in Nov 2024

10/10 Excellent

Gueorgui, belmont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with extended family or kids
Stayed 6 nights in Nov 2024

8/10 Good

Maria Felicitas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the staff and service
Stayed 5 nights in Nov 2024

4/10 Poor

Azar

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We moved rooms two times and finally got into our third room. The first two rooms had cockroaches in it. Hotel is old and outdated. Shows in the evening time were, just average. Way below what is normally expected for the price we paid. Pool had bugs and felt dirty. Specialty Restaurants were just average. Buffet felt dirty.
Stayed 4 nights in Nov 2024

10/10 Excellent

Stuart

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just finished my stay and I would recommend this place to others. I think I will stay here again next stay. Rooms were clean and had everything you need. The restaurants were some of the best I had in Mexico. Very good service and great drinks.
Stayed 7 nights in Nov 2024