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Smiles Beach Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Smiles Beach Hotel

Outdoor pool, pool umbrellas, pool loungers
Private beach, white sand, sun-loungers, beach umbrellas
Restaurant
Deluxe Triple Room, Multiple Beds, Terrace, Sea View
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • On private beach
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
North Coast of Zanzibar, Nungwi, 1111
  • Nungwi Natural Aquarium
    5 min walk
  • Nungwi Beach
    6 min walk
  • Mnarani Natural Aquarium
    19 min walk

Room options

View all photos for Deluxe Triple Room, Multiple Beds, Terrace, Sea View

Deluxe Triple Room, Multiple Beds, Terrace, Sea View

Deluxe Triple Room, Multiple Beds, Terrace, Sea View

  • 25 sq m
  • Sea view
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Deluxe Double Room, 1 King Bed, Terrace, Sea View

1 bedroom, in-room safe, blackout curtains, bed sheets

Deluxe Double Room, 1 King Bed, Terrace, Sea View

  • 17 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Double Beds, Terrace, Sea View

1 bedroom, in-room safe, blackout curtains, bed sheets

Superior Twin Room, 2 Double Beds, Terrace, Sea View

  • 17 sq m
  • Sea view
  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Double Room

1 bedroom, in-room safe, blackout curtains, bed sheets

Premium Double Room

  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
Double A Nungwi Beach Hotel
On private beach
Pool
Breakfast included
Spa
4.7 out of 5, Exceptional, (33)
The price is NZ$298
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Double A Nungwi Beach Hotel

About the area

Nungwi

With a stay at Smiles Beach Hotel in Nungwi, you'll be by the ocean, within a 10-minute walk of Nungwi Natural Aquarium and Nungwi Beach. .This beach hotel is 1 mi (1.6 km) from Mnarani Natural Aquarium and 2.4 mi (3.8 km) from Kendwa Beach.

What's nearby

  • Nungwi Natural Aquarium - 5 min walk - 0.5 km
  • Nungwi Beach - 6 min walk - 0.5 km
  • Mnarani Natural Aquarium - 19 min walk - 1.7 km
  • Kendwa Beach - 15 min drive - 3.8 km
  • Muyuni Beach - 41 min drive - 28.0 km

Getting around

  • Zanzibar Intl. Airport (ZNZ) - 96 min drive

Restaurants

  • ‪Promenade Main Restaurant - ‬7 min drive
  • ‪M&J Cafe - ‬5 min walk
  • ‪Ginger Bar - ‬6 min drive
  • ‪Sexy Fish - ‬11 min walk
  • ‪Upendo Restaurant - ‬6 min drive

About this property

Smiles Beach Hotel

Hotel with private beach, full-service spa
Smiles Beach Hotel offers 22 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to furnished balconies or patios. Guests can make use of the in-room refrigerators and coffee/tea makers.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. 32-inch LCD televisions come with digital channels. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include body scrubs, body treatments, and manicures and pedicures. The spa is open daily.
Make yourself at home in one of the 22 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private furnished balconies or patios. Digital television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages and body treatments. You can soak up the sun at the private beach or enjoy other recreational amenities, which include an outdoor pool. Additional features at this hotel include concierge services, wedding services, and a picnic area.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Smiles Beach Hotel has a restaurant on site.
Room service is available.

Languages

Arabic, English, German, Italian, Latvian, Norwegian, Russian, Swahili, Swedish, Ukrainian

Property amenities

Parking and public transport

  • 24-hour return airport shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Things to do

  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Manicures and pedicures
  • Massage - on the beach
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle

More

  • Beach towels
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Access via exterior corridors
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between April 1 and April 30.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
4 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 50 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Smiles Beach Hotel Zanzibar Island/Nungwi
Smiles Beach Hotel
Smiles Beach Hotel Nungwi
Smiles Beach Nungwi
Smiles Hotel
Smiles Beach Hotel Zanzibar/Nungwi
Smiles Beach Hotel Hotel
Smiles Beach Hotel Nungwi
Smiles Beach Hotel Hotel Nungwi

Smiles Beach Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 102 out of 255 reviews" "
Rating 8 - Good. 104 out of 255 reviews" "
Rating 6 - Okay. 33 out of 255 reviews" "
Rating 4 - Poor. 9 out of 255 reviews" "
Rating 2 - Terrible. 7 out of 255 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Meredith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and owner were so incredibly nice and extremely helpful!
Stayed 3 nights in Jul 2024

8/10 Good

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities. Good location. Don't use their taxi driver Mr Fantastic or whatever his name is, to go to Stone Town as he charged me more than originally quoted at the hotel.
Stayed 3 nights in Feb 2024

10/10 Excellent

MOHAMMAD SAJJAD

Liked: Cleanliness, staff & service, property conditions & facilities
Great & friendly staff. Always on hand to meet every need and beyond. Paradise location, would defo book again
Stayed 4 nights in Apr 2024

2/10 Terrible

MICHELE

Stayed 7 nights in Jan 2024

10/10 Excellent

Robert

Travelled with group
Our stay at Smiles was one that I would recommend to anyone. Staff food everything was fantastic. One complaint but very minor I would have loved good coffee.
Stayed 5 nights in Jan 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accomodation in small villas was very nice. The pool was adequate. The property has lovely comfortable lounge chairs and tables located conveniently around the property. You have to go down steps to the beach but at low tide it was very nice. Captain Big Fish, who was strolling around the property, arranged a fabulous sunset dhow cruise for us at a very reasonable price. A variety of restaurants are nearby along the beach. The only complaint I have is breakfast. Not great food and not much variety.
Stayed 2 nights in Oct 2023

8/10 Good

linda

Stayed 8 nights in Nov 2023

8/10 Good

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was very neat and nice with a big bed . Breakfast was not good . Cleaning service was good . area around the pool could be improved .

10/10 Excellent

svane

Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Love the beach front with lounge chairs. All staff were so excellent.
Stayed 6 nights in Oct 2023

4/10 Poor

Beate

Business traveller, Travelled with family, Travelled with group
Disliked: Property conditions & facilities, room comfort
Hotel review 09/23-
Overall the hotel was tired and not up to date. The rooms was ok. The location was next to the beach with a nice private sunbathing area. The breakfast was not up to standard except for the egg station. Lack of fruits and always cold coffee. The Hotel should inform the guest about their non alcohol policy, was a big surprise and this tourist site! Recommens the hotel next door offered very good service, excellent food and drinks for tourists.
Stayed 4 nights in Sep 2023

10/10 Excellent

Rajat K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful beach property.Evertything went perfect. Breakfast was excellent. There is a person named "Fantastic" who was always there to help you out if need be _'Hakuna Ma ta ta"
Stayed 5 nights in Jun 2023

6/10 Okay

Zainuddeen

Travelled with partner
We were disappointed about the restaurant. The restaurant definitely needs to be updated regarding the menus. Most of the time had to go next door to have our lunch and dinner.
Stayed 5 nights in May 2023

8/10 Good

Kristin

Stayed 14 nights in Jan 2023

10/10 Excellent

David

Stayed 9 nights in Jan 2023

6/10 Okay

Sikander Mohamed

Travelled with partner
Liked: Cleanliness
Dinner staff were great. Management didnt allow flexibility . Otherwise stay was ok
Stayed 7 nights in Sep 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love our stay in the perfect location.
I had an amazing time at Smiles Beach Hotel. The staff was very attentive. The bed is HUGE. And every night around 7pm, they come in and set up the mosquito net. Many choices for breakfast and the location is superb. If you're driving, there's free parking and a bit or dirt road to get there. The only comment I have is how they use a key lock on the outside. I feel it may be a hazard...especially if someone wanted to lock you in the room.
Stayed 4 nights in Jul 2022

10/10 Excellent

Evelyn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This was a lucky pleasant finding! The staff is super friendly and attentive. The hotel location is great with private area in front of the beach, which is very convenient, compared to other properties we saw in the neighborhood. Wouldn't think twice to recommend this hotel.
Stayed 4 nights in Dec 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unfortunately stole our time at Nungwi
The Hotel was overbooked, so we had to stay at another hotel for one night… Next day we meet up to check in to agreed time, but they were over an hour late, so we had to cancel the trip we were going to that day. If you order the stay with dinner included, you can’t choose from the regular menu. You can only choose between two dishes. Nice place and location, but the service dissapointed us.
Stayed 3 nights in Dec 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
It is muslim hotel (= no alcohol to be served), which would be ok if someone told us before, it is not written also at hotels.com web pages. The boss/manager of the hotel seems to be kinda strict and sharp to his employees, which we could often see. Otherwise nice clean hotel, friendly and polite employees. Food was normal. Not sure if cost vs.benefits is worthwhile.
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience ever
Stayed 3 nights in Aug 2021

8/10 Good

Amanda

Travelled with group
Liked: Room comfort
Okay for a Short Stay
The service lady checking us in was short and abrupt. She was not friendly and efficient in any engagement with her. The staff at lunch and breakfast were friendly, helpful, and genuinely cared about giving good service. However, the food was average (Hilton is just a few steps away - the majority of us staying at Smiles went there for dinner). The room was comfortable. The door did not close all the way and the safety box was broken. Overall, it was a comfortable stay for one night (not sure I would want to stay longer). And Hotels.com does not tell you this is a Muslim hotel that does not separate practice from the business so they do not offer any alcohol (just be aware as this would have changed a few peoples decision to stay).
Stayed 1 night in Feb 2021

10/10 Excellent

Trang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Hotel is more like a 2 star. Old and not well kept. Breakfast was horrible had to go next door to the Hilton to enjoy at least a fresh brewed coffee You would expect brewed fresh coffee even from a 2 star hotel. That did not exist and had to use instant coffee in a pack which I could have done that in my room. I rarely submit reviews but this hotel fooled me and I would have spent little more money and stayed elsewhere.
Stayed 2 nights in Feb 2020

8/10 Good

Keith

Liked: Cleanliness, property conditions & facilities, room comfort
Quiet place wit terrible beach
Place is OK. Nothing great at all, but clean. The beach is terrible and should not be highlighted in the description. I booked this because I thought I could go on the beach and in the water, but for hours the tide exposes the ocean floor and makes the water useless. When it comes in, you have no real beach and the water area is not great to swimming. The place also has no alcohol. The restaurant is very basic and nothing special at all. Nice place to do nothing and relax on a lounge chair, but that is it.
Stayed 1 night in Feb 2020