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The St. Regis Astana

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The St. Regis Astana

Water view
1 bedroom, Frette Italian sheets, premium bedding, down duvets
1 bedroom, Frette Italian sheets, premium bedding, down duvets
Couples treatment room(s), sauna, hot tub, steam room
Meeting facility

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Parking included
  • Room service

Explore the area

Map
1 Kabanbay Batyr Avenue, Astana, 010000
  • Mega Astana Shopping Centre
    19 min walk
  • Kazakhstan Ministry of Foreign Affairs
    5 min drive
  • Khan Shatyr
    5 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    30 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking, River View

55-inch LED TV with satellite channels, TV, iPod dock

Deluxe Room, 1 King Bed, Non Smoking, River View

  • 68 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking, River View

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Grand Room, 1 King Bed, Non Smoking, River View

  • 71 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Deluxe Room, 2 Single Beds, Non Smoking

  • 68 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed, Non Smoking

  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Grand Room, 1 King Bed, Non Smoking, Balcony

  • 71 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Suite, 1 Bedroom, Non Smoking, Balcony

  • 110 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, River View

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Suite, 1 Bedroom, Non Smoking, River View

  • 150 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 1 Bedroom, Non Smoking, River View

Royal Suite, 1 Bedroom, Non Smoking, River View

Royal Suite, 1 Bedroom, Non Smoking, River View

  • 235 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking

Presidential Suite, 1 Bedroom, Non Smoking

Presidential Suite, 1 Bedroom, Non Smoking

  • 510 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

The Ritz-Carlton, Astana

Pool
Spa
Pet-friendly
Parking included
4.8 out of 5, Exceptional, (41)
The price is NZ$404
for 1 room
includes taxes & fees
5 Jan - 6 Jan
The Ritz-Carlton, Astana

About the area

Astana

A stay at The St. Regis Astana places you in the heart of Astana, a 5-minute drive from Kazakhstan Ministry of Foreign Affairs and 5 minutes from Keruen. .This family-friendly hotel is 2.1 mi (3.4 km) from Khan Shatyr and 2.4 mi (3.9 km) from Bayterek Tower.

What's nearby

  • Khan Shatyr - 5 min drive
  • Bayterek Tower - 6 min drive
  • The US Embassy and the Consulate in Kazakhstan - 8 min drive
  • Astana Arena - 8 min drive
  • EXPO 2017 - 11 min drive

Getting around

  • Astana Railway Station - 20 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 30 min drive

Restaurants

  • ‪Тағам - ‬13 min walk
  • ‪Coffee Boom - ‬14 min walk
  • ‪Турфан - ‬18 min walk
  • ‪Del Papa - ‬17 min walk
  • ‪Zebra Coffee - ‬12 min walk

About this property

The St. Regis Astana

Beaux Arts Astana hotel in Yesil District with 3 restaurants
The St. Regis Astana offers 120 accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary newspapers. Hypo-allergenic bedding, irons/ironing boards, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Iridium Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Treat yourself to a stay in one of the 120 guestrooms, featuring heated floors and LED televisions. Your bed comes with down comforters and Frette Italian sheets. Rooms have private balconies or patios. Wired and wireless internet access is complimentary, while iPod docking stations and satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a 24-hour health club, an indoor pool, and a sauna. Additional features at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Asian cuisine at Asakusa Izakaya, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Astana? This hotel has 12378 square feet (1150 square meters) of space consisting of conference space and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Asakusa Izakaya - Overlooking the garden, this restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
La Rivere - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
St. Regis Bar - Overlooking the garden, this bar specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

Azerbaijani, Chinese (Mandarin), English, German, Italian, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7 AM–11 AM: KZT 19500 for adults and KZT 9750 for children
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Asakusa Izakaya
  • La Rivere
  • St. Regis Bar

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Bike rentals
  • Full-service spa
  • Indoor pool
  • Private picnics
  • Sauna
  • Steam room

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Separate living room
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (12378 square feet)
  • Meeting rooms - 8

Outdoors

  • Garden
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Step-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Frette Italian sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LED TV
  • iPod dock
  • Satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Heated floors
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 22400.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately KZT 19500 for adults and KZT 9750 for children
  • Airport shuttle fee: KZT 20000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 22400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Pool access available from 7 AM to 11 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

St. Regis Astana Hotel
St. Regis Astana Hotel Nur-Sultan
St. Regis Astana Nur-Sultan
Hotel The St. Regis Astana Nur-Sultan
Nur-Sultan The St. Regis Astana Hotel
The St. Regis Astana Nur-Sultan
St. Regis Astana Hotel
St. Regis Astana
Hotel The St. Regis Astana
St Regis Astana Nur Sultan
St. Regis Astana Hotel Nur-Sultan
St. Regis Astana Nur-Sultan
Hotel The St. Regis Astana Nur-Sultan
Nur-Sultan The St. Regis Astana Hotel
The St. Regis Astana Nur-Sultan
St. Regis Astana Hotel
St. Regis Astana
Hotel The St. Regis Astana
St Regis Astana Nur Sultan
The St. Regis Astana Hotel
The St. Regis Astana Astana
The St. Regis Astana Hotel Astana

The St. Regis Astana Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 30 out of 33 reviews" "
Rating 8 - Good. 1 out of 33 reviews" "
Rating 6 - Okay. 0 out of 33 reviews" "
Rating 4 - Poor. 1 out of 33 reviews" "
Rating 2 - Terrible. 1 out of 33 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Zhanna

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is just perfect!
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Astana, nothing more to add.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gantulga

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 4 nights in May 2024

10/10 Excellent

Evgeny, Moscow

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing property. We enjoyed every single moment of our stay. Cozy spacious room. Nice well trained staff. Great breakfast and dinner options. Amazing stay in Astana))
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible stay
Our stay at The St Regis was incredible! The service is great! I would especially like to thank Anastasia the Butler !
Stayed 1 night in Apr 2024

4/10 Poor

Daniel

Stayed 4 nights in Dec 2023

10/10 Excellent

EMILIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 6 nights in Sep 2023

10/10 Excellent

Kristjan

Liked: Amenities
Perfect
Stayed 8 nights in Sep 2023

10/10 Excellent

Daniyar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, great location, great food!
Stayed 1 night in Jul 2023

2/10 Terrible

Bradley

Stayed 5 nights in Aug 2022

10/10 Excellent

Saniya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Menzhamal

Stayed 1 night in Aug 2021

10/10 Excellent

Yazeed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Nur-Sultan
Simply the best in Nur-Sultan with the Ritz-Carlton
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely staycation
We came for a “staycation” because our other travel plans were cancelled due to Covid19. The hotel was very clear telling us what was opened and closed due to the circumstances. Our butler was extremely friendly. The room was well appointed and comfortable. The food was delicious. My only complaint was our breakfast was included in our rate. When we called to order off the menu, it was a little confusing, because the woman taking our order was offering things that were not on the menu we were looking at, and we ended up not getting exactly what we wanted. Next time, I will fill out the sheet provided to order that way to avoid confusion.
Stayed 2 nights in Mar 2020

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had pleasure staying at St.Regis this past week. The staff is wonderful and they were always there to help! The place itself and the rooms are Gorgeous and spacious, I’ve stayed in St.Regis properties before but the one in Astana by far absolutely BEST one! I’ll always stay at St.Regis next time I’ll be visiting Kazakhstan in the future! I’d like to say a special Thank you to my butler Gauhar and Tatyana, they were wonderful and always there for me! Thank you ladies!
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel. All in top class Staff is professional and helpful Location is great
Stayed 3 nights in Mar 2019

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best properties!
Amazing hotel and service - would definitely stay there again!
Stayed 2 nights in Sep 2018

10/10 Excellent

Frankie

Exceeding your expectation
Amazing experience! Highly recommend for this hotel. Value for money choice
Stayed 7 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Kazakhstan
The best hotel in Astana and now my favorite. Definitely will come back.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing 5 star hotel, 2 star location
Hotel and staff were amazing--they made us feel welcome from the minute we arrived and did everything in their power to make our stay enjoyable and memorable. Food choices in the hotel were excellent, the only drawback is the location. It is far away from anything and a car is definitely needed to venture out.
Stayed 4 nights in May 2018

10/10 Excellent

Abdulkadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024