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SureStay Hotel by Best Western Castro Valley

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Castro Valley

Desk, laptop workspace, blackout curtains, iron/ironing board
Free breakfast
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
Free breakfast
Property entrance

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
3954 E Castro Valley Blvd, Castro Valley, CA, 94552
  • Hayward Japanese Gardens
    4 min drive
  • Hayward City Hall
    5 min drive
  • California State University East Bay
    9 min drive
  • Oakland, CA (OAK-Oakland Intl.)
    17 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

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Exterior

Comfort Inn Castro Valley

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The price is NZ$230
for 1 room
includes taxes & fees
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Comfort Inn Castro Valley

About the area

Castro Valley

With a stay at SureStay Hotel by Best Western Castro Valley in Castro Valley, you'll be on the Strip, within a 15-minute drive of Oakland Arena and Golden Tee Golfland. .This hotel is 21.7 mi (35 km) from San Francisco Bay and 2.4 mi (3.9 km) from Hayward Japanese Gardens.

What's nearby

  • California State University East Bay - 9 min drive
  • East Bay Regional Park District - 10 min drive
  • Oakland-Alameda County Coliseum - 13 min drive
  • Oakland Arena - 13 min drive
  • Oakland Zoo - 13 min drive

Getting around

  • Castro Valley Station - 2 min drive
  • Pleasanton Station - 15 min drive
  • Oakland Intl. Airport (OAK) - 17 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪i-Tea - ‬2 min drive
  • ‪Taco Bell - ‬2 min drive
  • ‪Starbucks - ‬17 min walk

About this property

SureStay Hotel by Best Western Castro Valley

Hotel in Castro Valley with free breakfast and a 24-hour front desk
SureStay Hotel by Best Western Castro Valley offers 48 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 32-inch LED televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

Make yourself at home in one of the 48 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
A complimentary breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and a vending machine. Free self parking is available onsite.
A complimentary breakfast is offered. An additional breakfast (subject to charges) is served daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Family friendly

  • Microwave
  • Fridge

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Lever door handles
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Castro Valley Inn
Castro Valley Inn
Surestay By Best Castro Valley
SureStay Hotel by Best Western Castro Valley Hotel
SureStay Hotel by Best Western Castro Valley Castro Valley
SureStay Hotel by Best Western Castro Valley Hotel Castro Valley

SureStay Hotel by Best Western Castro Valley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 223 out of 686 reviews" "
Rating 8 - Good. 271 out of 686 reviews" "
Rating 6 - Okay. 98 out of 686 reviews" "
Rating 4 - Poor. 54 out of 686 reviews" "
Rating 2 - Terrible. 40 out of 686 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at the SureStay Hotel. It was quiet, the room was spacious, the bed very comfortable. Everyone working here was very helpful and kind.
Stayed 2 nights in Sep 2024

4/10 Poor

Quan

Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Fred

Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin

Stayed 2 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Mohammed

Stayed 1 night in Jul 2024

8/10 Good

Angela, Stockton

Travelled with family
Thank you for accommodations for my parents.
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Rosalind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Antonia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Everything was good except the shower, I showered with extremely hot water, and was too in a hurry to complain. was there for only 1 night.
Stayed 1 night in Jul 2024

10/10 Excellent

Bulmaro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Silveria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

HONG KHANH

Travelled with family
Liked: Cleanliness, staff & service, amenities
L’hôtel est bien situé, le parking est gratuit et disponible, petit déjeuner ( céréales, yogourts, fruits, toasts,confitures, chausson aux pommes et aux cerises, jus et café) Petit comptoir avec 4-5 chaises Le receptioniste est accueillant Les lits propres Les tapis au sol, ce sera mieux de remplacer par les planchers flottants
Stayed 1 night in Jun 2024

10/10 Excellent

Viet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Sarah

Stayed 2 nights in Mar 2024

10/10 Excellent

Swaroop

Liked: Cleanliness, property conditions & facilities
Nice place for couple of nights. Between berkeley and dublin
Stayed 2 nights in Jun 2024

10/10 Excellent

Maria Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was swift, the service was genuinely friendly. The facilities are clean, comfortable, fresh smelling, but the walls are thin...conversations and outside traffic can disturb sleep. Otherwise, SureStay is a great place to spend the night on a trip.
Stayed 1 night in Jun 2024

2/10 Terrible

Kerry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Shelia

Stayed 1 night in Jun 2024

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple motel in a great neighborhood. The front desk was nice and quickly checked me in. Although outdated, the room was clean and did not smell.
Stayed 1 night in May 2024

10/10 Excellent

Omid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GROCERY near by
Stayed 1 night in May 2024

10/10 Excellent

Angelo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very friendly and helpful.