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Hotel Casa del Sótano

3.5 star property

Photo gallery for Hotel Casa del Sótano

Porch
Design Studio Suite, 1 Bedroom, Terrace, City View
Rooftop terrace
Courtyard
Junior Apartment, 1 King Bed, Kitchenette, Mountain View | Private kitchen

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Gym
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Tinoco y Palacios 414, Col. Centro, Oaxaca, OAX, 68000
  • Santo Domingo Square
    ‪4 min walk‬
  • Church of Santo Domingo de Guzmán
    ‪7 min walk‬
  • Auditorio Guelaguetza
    ‪17 min walk‬
  • Oaxaca Intl. (OAX)
    ‪22 min drive‬

Room options

View all photos for Panoramic Studio Suite, 1 Bedroom, Terrace, City View

Panoramic Studio Suite, 1 Bedroom, Terrace, City View

Panoramic Studio Suite, 1 Bedroom, Terrace, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Apartment, 1 King Bed, Kitchenette, Mountain View

Junior Apartment, 1 King Bed, Kitchenette, Mountain View

Junior Apartment, 1 King Bed, Kitchenette, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room

Family Double Room

Family Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room

Traditional Room

Traditional Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio

Comfort Studio

Comfort Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Design Studio Suite, 1 Bedroom, Terrace, City View

Design Studio Suite, 1 Bedroom, Terrace, City View

Design Studio Suite, 1 Bedroom, Terrace, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

Oaxaca

Hotel Casa del Sótano is centrally located in Oaxaca, a 4-minute walk from Santo Domingo Square and 6 minutes by foot from Oaxaca Ethnobotanical Garden. .This inn is 0.6 mi (0.9 km) from Oaxaca Cathedral and 0.6 mi (1 km) from Church of Santo Domingo de Guzmán.
View more Inns in OaxacaOpens in a new window

What's nearby

  • Santo Domingo Square - 4 min walk - 0.4 km
  • Oaxaca Ethnobotanical Garden - 6 min walk - 0.5 km
  • Church of Santo Domingo de Guzmán - 7 min walk - 0.6 km
  • Oaxaca Cathedral - 8 min walk - 0.7 km
  • Auditorio Guelaguetza - 17 min walk - 1.5 km

Getting around

  • Oaxaca Intl. Airport - 22 min drive

Restaurants

  • ‪Cafe Nuevo Mundo - ‬3 min walk
  • ‪La Santísima Flor de Lúpulo - ‬2 min walk
  • ‪Café Blasón - ‬4 min walk
  • ‪Mezcalogia - ‬4 min walk
  • ‪Club 502 - ‬2 min walk

About this property

Hotel Casa del Sótano

Adults-only inn with a fitness center and spa services
Hotel Casa del Sótano offers 25 air-conditioned accommodations with complimentary bottled water and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This Oaxaca inn provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the inn include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 25 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include complimentary bottled water, housekeeping is provided daily, and irons/ironing boards can be requested.
Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. Additional amenities at this Colonial inn include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a satisfying meal at Raíces Restaurante serving guests of Hotel Casa del Sótano. English breakfasts are available daily from 7:30 AM to 1:00 PM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage.
English breakfasts are available for a surcharge and are served each morning between 7:30 AM and 1:00 PM.
Raíces Restaurante - This restaurant specializes in Mexican cuisine.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 210 metres; reservations required

Food and drink

  • Daily English breakfast available 7:30 AM to 1:00 PM for a fee: MXN 350 per person
  • A restaurant

Restaurants on site

  • Raíces Restaurante

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately MXN 350 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property

Property is also known as

Casa del Sótano
Casa Del Sotano Hotel
Casa Del Sotano Oaxaca
Casa del Sótano Oaxaca
Hotel Casa del Sótano
Hotel Casa del Sótano Oaxaca
Hotel Casa Sótano Oaxaca
Hotel Casa Sótano
Casa Sótano Oaxaca
Casa Sótano
Hotel Casa del Sótano Inn
Hotel Casa del Sótano Oaxaca
Hotel Casa del Sótano Inn Oaxaca

Hotel Casa del Sótano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1003 reviews
Rating 8 - Good. 227 out of 1003 reviews
Rating 6 - Okay. 91 out of 1003 reviews
Rating 4 - Poor. 33 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Javier

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical hotel in downtown Oaxaca. The rooftop jacuzzi is great. The little restaurant has a very friendly staff. Clean and comfortable
Stayed 7 nights in Jan 2025

10/10 Excellent

Nang, Oakland

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is within walking distance to all local landmarks. The staff was friendly and helpful. The room was clean. I had a great time staying at the hotel. Cannot wait to stay here again!
Stayed 7 nights in Jan 2025

10/10 Excellent

JORGE

Liked: Cleanliness
Very happy
Stayed 1 night in Jan 2025

10/10 Excellent

Kara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly can’t say enough good things about this hotel. From the staff to the room to the food at the restaurant it was all wonderful. The structure of the building and the ascetics were unique warm and inviting. It was absolutely perfect and we can’t wait to go back!
Stayed 6 nights in Jan 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Really liked this property. Super cute. Has a restaurant inside with super delicious authentic food. All the staff is very friendly.
Stayed 7 nights in Jan 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked this hotel. Very rustic and clean. Staff is super friendly. Only issue was our Tv didn’t work. It also had a cute little restaurant great authentic food.
Stayed 6 nights in Jan 2025

10/10 Excellent

Temoc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

8/10 Good

Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apparently there’s a nightclub near the property. Very noisy to 2 am Friday y Saturday night.
Stayed 5 nights in Jan 2025

10/10 Excellent

Christoph, Cahabon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El parqueo que ofrecen es un poco lejos y de difícil acceso. La puerta principal del Hotel va a una carretera muy transitada, aunque adentro del Hotel no se oye
Stayed 1 night in Jan 2025

4/10 Poor

Jaime

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Therese

Stayed 2 nights in Dec 2024

6/10 Okay

Jose

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bad front desk service

I had i bad experience with the front desk ,when we were checking out, the front desk girl sad we couldn't leave until she went and check out our room she came back aftwr 30 minutes ,that she left us waiting in the lobby (which made is loose our bus)she came back with a face wash towel and told me she had found a tear very small tear in the towel which she wanted to charge us for it ,we never even ised that towel because we bring our own seco d the towels were so old thta i wouldn't even use i told her that we didn't even used the towel that we used our own ,she finally let use go after an hour but it did made us loose our bus
Stayed 1 night in Dec 2024

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location slightly away from the fast paced center but easy walking distance from everything. Nice, small restaurant with the perfect setting for morning coffee and breakfast.
Stayed 7 nights in Dec 2024

4/10 Poor

steven

Business traveller, Travelled with partner
Liked: Cleanliness
I asked for two double beds and it was late when we got there ended up with the queen size bed
Stayed 1 night in Dec 2024

10/10 Excellent

Edward Issa Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Pedro

Stayed 3 nights in Nov 2024

10/10 Excellent

Peter G

Stayed 5 nights in Nov 2024

10/10 Excellent

Deborah, Windsor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful oasis in a busy part of town
Stayed 1 night in Nov 2024

4/10 Poor

Lorena

Stayed 6 nights in Oct 2024

10/10 Excellent

anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very nice clean friendly staff & very safe! The only thing is that the restroom is very small & tight space. Not sure if they all are the same I was in a room #19.
Stayed 5 nights in Nov 2024

10/10 Excellent

alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price and location
Stayed 2 nights in Nov 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy going staff and great location. A couple of blocks from St. Domingo temple which is a center location for events
Stayed 6 nights in Nov 2024

10/10 Excellent

James, Wilmington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Clara

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Oaxacan adventure

The hotel is dirty, especially the bathroom (shower & sink areas) & the room has an unpleasant odor. The staff was nice. The location is great, just a few blocks from the centro. I would not stay here again
Stayed 4 nights in Nov 2024