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Hakuba Onsen Ryokan Shirouma-so

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hakuba Onsen Ryokan Shirouma-so

Hot springs
Lobby
Premium bedding, down duvets, in-room safe, individually decorated
Exterior
Mountain view

Reviews

10 out of 10

Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
5004 Happou, Hakuba-mura, Kitaazumi-gun, Hakuba, Nagano-ken, 399-9301
  • Hakuba Valley Ski Area
    1 min walk
  • Hakuba Ski Jumping Stadium
    1 min walk
  • 日本料理雪
    1 min walk
  • Hakuba Station
    2 min drive

Room options

Traditional Family Room, Shared Bath

  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Traditional Room, Shared Bathroom, Mountain View / Futons will be provided based on No.of persons

  • 166.9 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Futons OR 2 Twin Futons

Similar properties

Exterior

Courtyard by Marriott Hakuba

Pet-friendly
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (172)
The price is NZ$926
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Courtyard by Marriott Hakuba

About the area

Hakuba

With a stay at Hakuba Onsen Ryokan Shirouma-so, you'll be centrally located in Hakuba, steps from Hakuba Valley Ski Area and 7 minutes by foot from Hakuba Happo-One Ski Area. .This ryokan is 3.4 mi (5.5 km) from Hakuba Goryu Ski Resort and 4 mi (6.4 km) from Tsugaike Ski Resort.

What's nearby

  • Hakuba Happo-One Ski Area - 7 min walk
  • Happo-one Adam Gondola - 9 min walk
  • Happo One Sakka Ski Lift - 3 min drive
  • Hakuba Iwatake Ski Resort - 4 min drive
  • Hakuba Goryu Ski Resort - 8 min drive

Getting around

  • Hakuba Station - 2 min drive

Restaurants

  • ‪グリルこうや - ‬9 min walk
  • ‪カフェアンドバー ライオン - ‬4 min walk
  • ‪Hakuba Taproom - ‬5 min walk
  • ‪日本料理雪 - ‬1 min walk
  • ‪アンクル スティーブンス - ‬6 min walk

About this property

Hakuba Onsen Ryokan Shirouma-so

Hot springs ryokan with free parking connected to the convention center in Hakuba
Hakuba Onsen Ryokan Shirouma-so offers 17 air-conditioned accommodations with laptop-compatible safes and slippers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Plasma televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains.

Recreational amenities at the ryokan include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Make yourself at home in one of the 17 air-conditioned rooms featuring plasma televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have slippers and toilets with an electronic bidet.
Be sure to enjoy recreational amenities including hot springs and a spa tub. Additional amenities at this ryokan include complimentary wireless internet access, ski storage, and a television in a common area.
Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include multilingual staff, luggage storage, and laundry facilities. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Free return train station shuttle
  • Ski shuttle nearby

Food and drink

  • 1 bar

Things to do

  • Hot springs
  • A hot tub

Family friendly

  • Laundry facilities

Conveniences

  • Front-desk safe

Guest services

  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • No housekeeping
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Spa

  • Indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Premium bedding

Bathroom

  • Electronic bidet
  • Towels

Entertainment

  • Digital channels
  • Plasma TV

More

  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hakuba Onsen Ryokan
Hakuba Onsen Ryokan Shirouma-so
Hakuba Onsen Shirouma-so
Hakuba Shirouma-so
Onsen Ryokan Shirouma-so
Onsen Shirouma-so
Shirouma-so
Shirouma-so Hakuba
Hakuba Onsen Ryokan Shirouma so
Hakuba Onsen Shirouma So
Hakuba Onsen Ryokan Shirouma-so Ryokan
Hakuba Onsen Ryokan Shirouma-so Hakuba
Hakuba Onsen Ryokan Shirouma-so Ryokan Hakuba

Hakuba Onsen Ryokan Shirouma-so Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 50 out of 55 reviews" "
Rating 8 - Good. 5 out of 55 reviews" "
Rating 6 - Okay. 0 out of 55 reviews" "
Rating 4 - Poor. 0 out of 55 reviews" "
Rating 2 - Terrible. 0 out of 55 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can not more highly recommend Shirouma So! The staff were very accommodating and friendly. The hotel was very comfortable and perfectly situated near the bus terminal, Happo One, and restaurants. The onsen was the perfect way to finish a day on the slopes. The food was excellent and there was plenty of variety - while breakfast is set, it is different every day. I would definitely stay here again!
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience with amazing staffs
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Restaurants close by. Friendly staff. Pity no individual shower facilities inside room
Stayed 1 night in Dec 2018

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Legends
Great place, top service, staff very helpful!
Stayed 1 night in Jan 2018

10/10 Excellent

Sarah, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional Ryokan - family owned
This was our first trip to Japan and our first time staying in a traditional Japanese Ryokan. We will be back. Loved it. It's family-owned - Toshi and his family were very welcoming, spoke good English, had loads of local knowledge to help us out and had traditional breakfasts and dinners on offer (cooked by Toshi's mother, who comes out and greets everyone at meal time - FYI: you need to book the day before for dinners). We were warm, comfortable (futons were fairly firm but we slept pretty well!), and well looked after. Location is great. Can't wait to come back and stay for longer.

10/10 Excellent

Kerry, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice ryokan
Very friendly and helpful staff, better English than I expected. More or less traditional ryokan, with tatami floors. The room is spacious during the day when the futons are rolled up (the staff does that for you), and the futons are very comfortable to sleep on. Breakfast included in the price of the room was excellent. Dinner was extra, but not expensive--about $25 for a first-class, elegant Japanese dinner. The staff were very helpful, even picking us up at the bus terminal (much appreciated after a 16-hour journey) and dropping us off at the train station. Everything about this ryokan is first class, and we would stay again any time.

10/10 Excellent

Lai Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice local stay with fantastic host
It was amazing!

10/10 Excellent

Tay, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable stay
We were made to feel like 6 star guests. Proximity to ski facilities was just 10 mins walk away. Kaiseke and breakfast was way above average. Since there is little else to do but ski and stay in the hotel, it made a huge difference that it was marvellous. I will make a trip back next time I'm in Japan.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff make this place! Can't do enough for you
Great staff, clean and tidy traditional Japanese hotel. The Onson is slightly small but modern and tidy.The staff make this place! Can't do enough for you! Would recommend to others.

10/10 Excellent

Iris, Orange County

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot springs traditonal hotel super comfortable
Absolutely perfect!!! We loved this place. The innkeeper's are super nice and helpful. Very humble family. I was worried about sleeping on the tatami and mats on the floor, it turned out to me more comfortable than regular beds and mattresses. We slept very well. Hot springs bathhouse inside hotel was super nice, luxurious and clean. Love it! Highly recommend

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotel experiences I have ever had.
This is a FANTASTIC hotel, we stayed for just 2 nights, but wished we could have stayed longer. I don't usually rate hotels on any site, actually this is my first ever rating. But it deserves a 5 star rating. Very helpful, delicious food, warm cosy room, super clean, all in all a top place.

10/10 Excellent

Stu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommendable!
It is a lovely, elegant ryokan with a beautiful onsen and very nice and helpful staff. The dinner was very delicious and absolutely worth the money. Unfortunately, we stayed only one night. If we were to come back to this part of Japan, we would definitely stay in this ryokan. It has our highest recommendation.

10/10 Excellent

ron, bend oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place
what a well ran hotel. this place tops 5 star resorts as far as service. They went above and beyond as innkeepers.

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jason, manhattan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place with a lovelier staff
First and foremost the staff, led by a gentleman named Toshi, was incredible. So friendly and helpful. The food which was mostly traditional, was delicious! They offer discounted lift tickets and a discount at a nearby rental shop as well (which was also very friendly and helpful). They allow private access to their onsen, which is great for couples. The room was a great size, and we thoroughly enjoyed the ryokan experience.

10/10 Excellent

Michael, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Snowboarding Trip
The hotel was in a great location. Feels like a old Japanese hotel with the modern amenities. Breakfast was a great deal and dinner looked nice. Would go back again.

10/10 Excellent

P.K. , Vancouver, BC Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic Japanese Ryokan in Alpine Resort town
This is a once in a life time experience to stay at this beautiful Ryokan run by a local family for over 80 years. The traditional room we had was large and beautiful, with the view of the mountains. Staff members are all helpful and made us feel at home. Toshi the proprietor helped us with travel plans back to Tokyo. A driver from the hotel drove us to and from the train station so we could re-arrange our train trip with the station staff. We had breakfast at the intimate hotel restaurant. Both Japanese and western dishes are served. The quality of the food is excellent.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great location for village and slopes, very friendly and helpful staff. Authentic Japanese style excellent

10/10 Excellent

Rhoderic, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Base to Ski Hakuba Valley
We had a week at this great Ryokan. It is built in a traditional style, but everything was in immaculate condition. The position was great and within walking distance to the Happo ski field, and even closer to the bus station for transfers to the other ski fields and the bus back to Nagano. There are dozens of restaurants near bye, but if you don't want to wait, then book a day in advance. The onsen at the ryokan was small, but relaxing. We had breakfast there daily, and it was delicious. There was a coffee machine, juice and toast, a hot dish as well as rice and soup. The owner, Toshi, was very friendly, gave advice about where to ski and had good English. Ask him about the coupons which give you an included lunch with the ski lift passes at some resorts. He can also sell you discounted tickets to Happo. His mother did the cooking and came out from the kitchen to say good morning in Japanese.

10/10 Excellent

Wai Chuen, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, definitely will come back
Very comfortable stay and very good services from the staff! We stayed in a room with mountain view and the view was majestic and wonderful. When we were leaving, the hotel keeper even drove us to the train station and helped us arrange our train tickets before he left us. Very satisfied with every bit of this hotel!

10/10 Excellent

David, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff, meals and room. Would highly recommend staying here to relax and enjoy the natural beauty of Hakuba.

10/10 Excellent

Ben, Omaha, NE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Onsen hotel in Ski town. Great staff and food
Mix between traditional style and onsen hotel. Onsen open at select times, so ask for those hours. Room is large and comfortable, probably can fit about 3-4 people if asked. Dinner/breakfast is extra cost, so ask before what it is. Breakfast was delicious and plentiful. It was mix of Japanese style and Western style. Staff was very forgiving of American inquiries.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Ryokan in the heart if Hakuba
We were made to feel right at home from the moment we arrived. Exceptional service, warm hospitality and wonderful dinners and breakfasts. Definitely a highlight of our trip to Japan. This place comes highly recommended.

10/10 Excellent

derek, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel.
We went to Hakuba on a skiing holiday and wanted to experience the local culture as well. So we decided to stay in a Ryokan. Great choice. If you want the total Japanese experience this is the place to stay, you won't be disappointed.