4/10 Poor
Brandon
Travelled with family
9 Aug 2025
Disliked: Staff & service, amenities, property conditions & facilities
The staff was actually nice out of town management was terrible. We arrived Friday and was to stay till Monday for our family vacation. 8/1-8/4 Saturday I asked for an extra parking pass in case of an emergency parking is very limited in front of the hotel thankfully we got one later that night our neighbor yelled FIRE it’s an emergency smoke was rolling down the hall from us. I have a 4 year old. No smoke alarms went off and no one was in the hotel office when the couple were calling out for help. Not everyone was alerted. Fireman came quickly looked said electrical all is well go back in. I spoke to many front desk employees stating I was uncomfortable staying there with my family could I be refunded or moved…everyone near the smoke but my neighbor and I were moved…after not hearing anything till the next day we had already got another hotel. With funds low one far away and cheap…We was on the same floor as the fire that was through the couples vent I’d say 5/6 doors down. Manager did not issue a refund said the place was safe and had a lady at the counter taking her number for an attorney. That woman was staying at the hotel. Our microwave also made noises and window ac unit was plugged into an extension cord. I don’t intend to put a business down but for safety avoid this one!
Brandon
Stayed 3 nights in Aug 2025
