2/10 Terrible
Anne S.
11 Dec 2024
Disliked: Cleanliness
Becareful staying here
We were really looking forward to staying here. I had been in contact with the owner before our stay letting her know that we were going to be having a kids birthday party during our stay and that we would be making noise and having fun. I was told no worries, make as much noise as you like. On the Sat night the party slowed down about 11.30pm we were not playing any music the whole time it was just noise from us playing in the pool and around the house. Anyway the next morning at 7.30am there was a knock at the door, it was the Owner asking to come inside - she was angry and started yelling and swearing at me about getting a noise complaint. She stayed for about 15mins yelling right in my face all in front of the kids.
She then asked us the leave, I refused to leave as we had payed up until the next day and that day was my daughter’s Birthday!
The kids were scared and I have never ever had an experience like this - the owners behaviour was unacceptable and abusive. The owner lives downstairs, there is no privacy at this property. The windows in the sunroom are very big and very low - a child could easily fall out of these windows and a bed is pushed up against them. There are broken tiles in the pool & the pool gate was unsafe. Bathroom door doesn’t open properly & the shower door is broken. There were cockroaches in the kitchen and sunroom. Wish I didn’t have to leave this review for what was meant to be an awesome weekend but just be careful staying at this property.
Anne S.
Stayed 2 nights in Dec 2024