- Gratuities included
- Additional gratuities accepted
- All food and beverages included
- Buffet and à la carte dining
- Local beverages and soft drinks only
This 4.5-star property offers access to a business center, 2 meeting rooms, and coworking spaces. Event facilities measuring 2000 square feet (186 square meters) include a conference center. This luxury hotel also offers spa services, tour/ticket assistance, and concierge services. Complimentary secured self parking is available on site.
Sago Palm Hotel is a smoke-free property.
A stay at Sago Palm Hotel places you in the heart of Ocho Rios, within a 10-minute walk of Jamaica Beaches and Turtle Beach. This luxury hotel is 3 mi (4.8 km) from Dunn's River Falls and 2.3 mi (3.7 km) from Mystic Mountain.
Make yourself at home in one of the 37 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, hair dryers, and bathrobes. Conveniences include safes and desks, as well as phones with free local calls.
Treat yourself with body treatments and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, York Tavern, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Ocho Rios? This hotel has 2000 square feet (186 square meters) of space consisting of a conference center and 2 meeting rooms. Free self parking is available onsite.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Free self parking
Sago Palm Hotel offers 37 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Beds feature premium bedding. 50-inch LED televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers. This Ocho Rios hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
York Tavern - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at 11:00 AM
Check-out time is 11:00 AM
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.
No lifts
Service animals not allowed
Noise-free rooms not guaranteed
Debit cards
Staffed front desk
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are not provided with hand sanitiser
Social distancing measures are not in place
Contactless check-in is not available
Property does not follow regional sanitisation guidelines
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are not cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property does not follow sanitisation practices of any association
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are not available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities on site
Mobile key entry is not available
Food service has been amended for enhanced safety
Property does not offer on-site COVID-19 testing
Property does not require health documentation at check-in
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.