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Marriott Tuxtla Gutierrez Hotel

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Marriott Tuxtla Gutierrez Hotel

Outdoor pool
Lobby
Exterior
Premium bedding, down duvets, in-room safe, desk
Interior detail

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Laundry
  • Air conditioning

Explore the area

Map
Boulevard Dr. Belisario Domínguez 1195, Col. Santa Elena, Tuxtla Gutierrez, CHIS, 29060
  • Cana Hueca Park
    5 min walk
  • Joyyo Mayu Park
    12 min walk
  • Restaurante Condimento del Hotel Marriott
    1 min walk
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    46 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Non Smoking, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Club Room, 2 Double Beds

Club Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, desk

Club Room, 1 King Bed with Sofa bed

  • 50 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hilton Garden Inn Tuxtla Gutierrez

Pool
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (1005)
The price is NZ$95
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hilton Garden Inn Tuxtla Gutierrez

About the area

Tuxtla Gutierrez

With a stay at Marriott Tuxtla Gutierrez Hotel in Tuxtla Gutierrez, you'll be 11.1 mi (17.8 km) from Canon del Sumidero National Park and 12.1 mi (19.5 km) from Chiapa de Corzo Plaza. .This luxury hotel is 0.2 mi (0.4 km) from Cana Hueca Park and 0.6 mi (0.9 km) from Joyyo Mayu Park.

What's nearby

  • Cana Hueca Park - 5 min walk
  • Joyyo Mayu Park - 12 min walk
  • Plaza Crystal Shopping Mall - 16 min walk
  • Plaza las Americas Shopping Mall - 18 min walk
  • Marimba Park - 3 min drive

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 46 min drive

Restaurants

  • ‪El Rincon de Josefina - ‬5 min walk
  • ‪Boston's Restaurant & Sports Bar - ‬6 min walk
  • ‪La Mansión - ‬4 min walk
  • ‪Humo y Leña Parrilla de Campo - ‬6 min walk
  • ‪Boule.bar - ‬5 min walk

About this property

Marriott Tuxtla Gutierrez Hotel

Luxury hotel with 2 restaurants and free valet parking
Marriott Tuxtla Gutierrez Hotel offers 210 accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. 49-inch plasma televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.
Stay in one of 210 guestrooms featuring plasma televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Grab a bite at Condimento, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the swim-up bar. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free valet parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Condimento - This restaurant serves breakfast, lunch, and dinner.
La Mansion - This restaurant specializes in international cuisine. Open select days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Local area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–noon: MXN 255-255 for adults and MXN 115-115 for children
  • 2 restaurants
  • 1 swim-up bar and 1 bar
  • Room service available

Restaurants on site

  • Condimento
  • La Mansion

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Sauna
  • Spa services

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Lever door handles
  • Step-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 49-inch plasma TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 255 to 255 for adults, and MXN 115 to 115 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 3-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Camino Real Hotel Tuxtla Gutierrez
Camino Real Tuxtla Gutierrez
Tuxtla Gutierrez Camino Real
Marriott Tuxtla Gutierrez Hotel
Marriott Tuxtla Gutierrez
Marriott Tuxtla Gutierrez Hotel Mexico - Chiapas
Marriott Tuxtla Gutierrez
Marriott Tuxtla Gutierrez Hotel Hotel
Marriott Tuxtla Gutierrez Hotel Tuxtla Gutierrez
Marriott Tuxtla Gutierrez Hotel Hotel Tuxtla Gutierrez

Marriott Tuxtla Gutierrez Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1004 reviews" "
Rating 8 - Good. 224 out of 1004 reviews" "
Rating 6 - Okay. 82 out of 1004 reviews" "
Rating 4 - Poor. 43 out of 1004 reviews" "
Rating 2 - Terrible. 42 out of 1004 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Alan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel was easy to see from the street, very difficult to find the entrance. Property is old, desperately need a renovation. Bath towels first used in the 90's. They popped for king sized pillows, but not pillow cases. Incredible. The room did come with 3 telephones, which no one uses anymore. The staff saved the day. Everyone was efficient and friendly. Everything was clean and functioned properly. We ate at the breakfast buffet twice and it was excellent. Again, personnel first class. All this being said, we will try a different hotel next visit to Tuxtla.
Stayed 2 nights in Sep 2024

8/10 Good

Paulina

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

SARA LETICIA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Delia amparo

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

2/10 Terrible

Angela

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was full of mold even the rod that holds the shower curtain was black with mold. This is not something the housekeeping should have to deal with. Waters leaking between the walls of the bathtub. tiles with mold in the junctures. Towels were stained and frayed at the edges. Some had half of the edges.
Stayed 1 night in Aug 2024

4/10 Poor

ALFREDO

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

jesus gomez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo mejor de tuxtla gutierrez muy buen lugar excelente
Stayed 5 nights in Aug 2024

10/10 Excellent

esteban

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Juan José

Stayed 2 nights in Jul 2024

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Gonzalo Mendez

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We have been staying at this hotel annually since 2007, back when it was the Camino Real. My husband and I even got married here in 2010. It was and is a beautiful hotel, one of the best in Tuxtla. That being said I am disappointed that on this last visit we noticed the property has really gone down hill. While the breakfast buffet is still one of the best I have ever had, almost everything else seems a bit run down: no towels at the pool, not even on request, not enough clean towels for our room every day, towels received were old and dingy, waterfall and water slide in the pool were not functioning, black marks all over the outside of the hotel, empty fountains in restaurant, broken and inadequate chairs around the pool, dirty windows, escalators not working, shower tile needs regrouting, etc. This is still a great hotel and I would still recommend, however it appears that it is not managed or kept to the same standards as well as it was when it was a Camino Real. I was disappointed with the way it looked and will consider other hotels for future visits.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go for their pool but not their breakfast
The top floor room was clean with a small combined shower & bath. The pool is relaxing. Supposedly there are pool towels available but none were available all afternoon. We asked 3 employees for pool towels and after a long time, they finally brought a single towel. The top floor breakfast was just barely satisfactory. The breakfast was boxed cereal, coffee, breads, steamed eggs, and other minor items. Other hotels have a much better breakfast.
Stayed 1 night in Jul 2024

6/10 Okay

Diego

Stayed 1 night in Jul 2024

10/10 Excellent

Lisette

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Vanessa

Stayed 3 nights in Jul 2024

10/10 Excellent

Gunnar, Salt Lake City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Great food! Loved our stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, excellent breakfast buffet, very varied dinner options and room service in reasonable time, its a good option to stay in the center. I'm sorry for the noise in a nightclub from 1:00 am to 4:00 am
Stayed 1 night in Jul 2024

10/10 Excellent

MARIA DEL ROCIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miguel de restaurante Condimento muy amable, atento y servicial.
Stayed 7 nights in Jun 2024

8/10 Good

Oscar

Business traveller
Liked: Cleanliness, staff & service
El hotel ya necesita mantenimiento en los cuartos
Stayed 1 night in Jun 2024

10/10 Excellent

Juan Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jose Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Juan Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024