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Smile Hotel Sugamo

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Smile Hotel Sugamo

Lobby
Interior
Down duvets, memory-foam beds, in-room safe, desk
Laundry room
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
2-4-7 Sugamo, Toshima-ku, Tokyo, Tokyo-to, 170-0002
  • Sunshine Aquarium
    4 min drive
  • University of Tokyo
    5 min drive
  • Sunshine City Shopping Mall
    6 min drive
  • Tokyo (HND-Haneda)
    22 min drive

Room options

View all photos for Economy Double Room, Non Smoking

Down duvets, memory-foam beds, in-room safe, desk

Economy Double Room, Non Smoking

  • 12 sq m
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Single Room, Non Smoking

Down duvets, memory-foam beds, in-room safe, desk

Single Room, Non Smoking

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

Tokyo

With a stay at Smile Hotel Sugamo in Tokyo (Toshima), you'll be within a 10-minute drive of Tokyo Dome and Tokyo Imperial Palace. .This hotel is 4.2 mi (6.7 km) from Nippon Budokan and 4.6 mi (7.4 km) from Sensoji Temple.

What's nearby

  • Tokyo Dome - 5 min drive - 4.0 km
  • Sunshine City Shopping Mall - 6 min drive - 6.7 km
  • Waseda University - 7 min drive - 4.5 km
  • Ueno Park - 7 min drive - 4.7 km
  • Nippon Budokan - 9 min drive - 6.7 km

Getting around

  • Sugamo Station - 3 min walk
  • Koshinzuka Station - 14 min walk
  • Haneda Airport (HND) - 22 min drive

Restaurants

  • ‪サイゼリヤ - ‬1 min walk
  • ‪金のジンギ - ‬1 min walk
  • ‪ふれあい酒場 ほていちゃん 巣鴨店 - ‬1 min walk
  • ‪星乃珈琲店巣鴨店 - ‬1 min walk
  • ‪寿や 巣鴨店 - ‬1 min walk

About this property

Smile Hotel Sugamo

Tokyo hotel in Toshima with a 24-hour front desk and a restaurant
Smile Hotel Sugamo offers 126 air-conditioned accommodations with safes and complimentary bottled water. Memory foam beds feature down comforters. A pillow menu is available. Televisions come with pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Make yourself at home in one of the 126 air-conditioned rooms featuring refrigerators. Your memory foam bed comes with down comforters. Complimentary wired and wireless internet access keeps you connected, and pay movies provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At Smile Hotel Sugamo, enjoy a satisfying meal at the restaurant.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Smile Hotel Sugamo has a restaurant serving breakfast only.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 2000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Memory-foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Films for purchase
  • TV

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • In-room massage
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile Hotel Sugamo
Smile Hotel Sugamo Tokyo
Smile Sugamo
Smile Sugamo Tokyo
Smile Hotel Sugamo Tokyo, Japan
Smile Hotel Sugamo Tokyo Japan
Smile Hotel Sugamo Hotel
Smile Hotel Sugamo Tokyo
Smile Hotel Sugamo Hotel Tokyo

Smile Hotel Sugamo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 234 out of 538 reviews" "
Rating 8 - Good. 224 out of 538 reviews" "
Rating 6 - Okay. 64 out of 538 reviews" "
Rating 4 - Poor. 13 out of 538 reviews" "
Rating 2 - Terrible. 3 out of 538 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hiu Tung Joe

Stayed 5 nights in Aug 2024

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, close to Sugamo station with tons of great dining options nearby. Also 30 seconds away from a FamilyMart which is really convenient for a quick breakfast on the go.
Stayed 6 nights in Aug 2024

10/10 Excellent

Wing

Stayed 4 nights in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet, staff were amazingly hospitable.
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Cheap stay with all you need
All in all I liked this stay because it was fairly economical considering how expensive Japan can be. This hotel allows you to have your own space and gives you the basics you need to survive. It was a little annoying when the reception kept calling me at noon asking if I wanted my room cleaned (at midday) when I had my "don't disturb" sign up, however this was quite thoughtful. I think I would stay here again on balance though - thanks so much!
Stayed 8 nights in Jul 2024

8/10 Good

Mai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice people
Stayed 5 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
로비에 있는 커피머신에서 무료로 맛있는 커피를 매일 마실 수 있습니다. 매우 친절하고 깨끗합니다. 스가모역 1분 거리.. 세이유 슈퍼마켓 1분 거리..
Stayed 4 nights in Jun 2024

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great! Especially the staff!
Stayed 2 nights in Jun 2024

10/10 Excellent

martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel, it was really clean and the staff were very friendly. The room was perfect for one person and the hotel is only a couple minute walk from the Yamanote line. They never responded to my message asking if I could drop my bags off before check in, but when I showed up they let me check in early without me even asking. My only complaint is that the towels smelled weird, like dogs or cheese. I got a new towel every day and every single one was like that, but you can’t smell it until it’s wet.
Stayed 5 nights in Jun 2024

8/10 Good

Ken Wai Darwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location.
good location. 24-hour supermarket, restaurants and the train station are just nearby. Although the room is small, it got all the things you need.
Stayed 4 nights in Jun 2024

8/10 Good

Li Yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean room!
Stayed 2 nights in Jun 2024

8/10 Good

Yee Ting

Stayed 5 nights in Jun 2024

6/10 Okay

Steven

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
First impressions: Just off the main drag in Sugamo, with a Family Mart next to it. In an effort to provide everything a customer might want, the hotel just wound up cluttering the room. (Cups, mugs, notepad, a dehumidifier, other machines which I'm not sure what they were, etc.) Also, the policy of turning in the key at the front desk before I leave is annoying; it feels like the hotel is babysitting me. ugh. Up-side: The bed was comfortable. It seemed a bit too firm at first, but according to the Fitbit app, I slept like a log. (Then again, I was also recovering from a cold.) Down-side: I couldn't plug my Switch into the TV. The bathtub was a bit slippery and the washlet....didn't shoot straight or something -- I'm not really sure what was wrong with it. But the bath towel was the joke of the trip: Old and thin as a dishrag, and frayed all around the edges. Conclusion: If it's cheap on Saturday night then I suppose it's a step up from a capsule hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

SANGHEUM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

taisuke

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful view of the sky tree from the room I had. The room had all the amenities I needed and the free water supplied each day was really appreciated! It was super easy to stop at a convenience store, there's two within a 5 min walk of the hotel. The train station is super close. I would happily stay at this hotel again.
Stayed 9 nights in May 2024

8/10 Good

Roberto Naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The space of the room is litle smal but enough for our purpose. The reception was very good, friendly.
Stayed 4 nights in May 2024

10/10 Excellent

Cheyne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and friendly! Room was clean and tidy. Very close to sugamo station and easy to find! Family mart next door is open 24/7 which is great! Short walk to jizodori shopping district as well as rikugien garden also! Would stay again when back in Tokyo!
Stayed 4 nights in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
compact & enough no view is not matter
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
推薦。
酒店好近車站，便利店同24小時百貨超市亦超近，館內設施一應俱全，前台職員以至清掃人員都很友善，周邊環境亦很清靜，住得非常舒適，已入住超過10次，係我去東京嘅首選； 個人認為巢鴨亦係難得清靜得嚟又交通便利嘅地區，區內亦有多間大小型超市、特色商店街及各類食店，很適合唔趕行程、想悠閑觀光的旅客。
Stayed 11 nights in Apr 2024

8/10 Good

MAYUMI

Stayed 1 night in Apr 2024

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

10/10 Excellent

Frantz, BLOOMFIELD

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and friendly staff. Great job cleaning the room everyday with bath robes, bottled water, and clean towels and slippers. It was easy to find and right by the train that takes you all over tokyo. The area has a great restaurants and convenient stores and seiyu (essentially walmart) is right down the street and open 24/7 and has everything you will need. Stayed with my wife and 1 year and was big enough for us all to share a bed. Looking for a great stay absolutely consider smile sugamo.
Stayed 8 nights in Apr 2024