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Hostal Incanto

2.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hostal Incanto

Mountain view
Exterior detail
Reception
Exterior detail
Family Quadruple Room, 1 Bedroom, Private Bathroom

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
H.P. Pillcohuasi E-12, Ollantaytambo, Cusco, 08676
  • Plaza de Armas
    3 min walk
  • Inca Bridge
    8 min walk
  • Pinkuylluna Mountain Granaries
    9 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    105 min drive

Room options

View all photos for Standard Double Room, 1 Double Bed, Private Bathroom

Standard Double Room, 1 Double Bed, Private Bathroom

Standard Double Room, 1 Double Bed, Private Bathroom

  • 12 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Standard Single Room, 1 Bedroom

  • 12 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Standard Twin Room, 1 Bedroom

  • 16 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Quadruple Room, Multiple Beds, Private Bathroom

Standard Quadruple Room, Multiple Beds, Private Bathroom

Standard Quadruple Room, Multiple Beds, Private Bathroom

  • 16.0 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Large Twin Beds

View all photos for Standard Triple Room, 1 Bedroom, Private Bathroom, Mountain View

Standard Triple Room, 1 Bedroom, Private Bathroom, Mountain View

Standard Triple Room, 1 Bedroom, Private Bathroom, Mountain View

  • 16 sq m
  • Mountain view
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Standard Double or Twin Room, 1 Bedroom, Private Bathroom, Mountain View

Standard Double or Twin Room, 1 Bedroom, Private Bathroom, Mountain View

Standard Double or Twin Room, 1 Bedroom, Private Bathroom, Mountain View

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Comfort Double Room, 1 Bedroom, Private Bathroom, Mountain View

Comfort Double Room, 1 Bedroom, Private Bathroom, Mountain View

Comfort Double Room, 1 Bedroom, Private Bathroom, Mountain View

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

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Room

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Breakfast available
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4.6 out of 5, Wonderful, (23)
The price is NZ$32
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Hostal EL VIAJERO en Ollantaytambo

About the area

Ollantaytambo

Hostal Incanto is centrally located in Ollantaytambo, a 3-minute walk from Plaza de Armas and 8 minutes by foot from Inca Bridge. .This hostal is 0.4 mi (0.6 km) from Ollantaytambo Archaeological Site and 5.1 mi (8.2 km) from Pumamarca Ruins.

What's nearby

  • Plaza de Armas - 3 min walk - 0.3 km
  • Inca Bridge - 8 min walk - 0.8 km
  • Pinkuylluna Mountain Granaries - 9 min walk - 0.8 km
  • Ollantaytambo Archaeological Site - 9 min walk - 0.8 km
  • Pumamarca Ruins - 15 min drive - 8.2 km

Getting around

  • Ollantaytambo Station - 2 min drive
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 105 min drive

Restaurants

  • ‪Chuncho - ‬3 min walk
  • ‪Quinua Restaurant Pizzeria - ‬2 min walk
  • ‪Inti Killa - ‬4 min walk
  • ‪Restaurant Koricancha - ‬2 min walk
  • ‪Mayupata - ‬5 min walk

About this property

Hostal Incanto

Adults-only hostal in Ollantaytambo with free parking
Hostal Incanto offers 8 accommodations with complimentary toiletries. Rooms open to balconies. Select Comfort beds feature down comforters. 32-inch LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 8 guestrooms featuring LED televisions. Your Select Comfort bed comes with down comforters. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. This hostal also features complimentary wireless internet access, concierge services, and a reception hall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Take advantage of the hostal's room service (during limited hours). Continental breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Room service (during limited hours) is available.

Languages

English, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Extended parking on site (USD 3 per night)
  • Limited on-site parking
  • Off-site parking available (USD 3 per night)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Local area shuttle (surcharge)
  • Return train station shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–9:30 AM: USD 3 per person
  • Room service available

Things to do

  • Bike rentals
  • Hiking/biking trails
  • Horse riding/hire
  • Mountain biking
  • Ziplining

Conveniences

  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Down duvet
  • Select comfort bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 4 are not allowed at this adults-only property; all guests 4 and older are welcome
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 3 per person
  • Airport shuttle fee: USD 9 per person (one-way)
  • Extended parking fee: USD 3 per night
  • Nearby parking fee: USD 3 per night
  • Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 9876
Noise-free guestrooms cannot be guaranteed
Property Registration Number 10463402219

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Guests under 4 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property

Property is also known as

Hostal Incanto Ollantaytambo
Incanto Ollantaytambo
Hostal Incanto Hostal
Hostal Incanto Ollantaytambo
Hostal Incanto Hostal Ollantaytambo

Hostal Incanto Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 6 out of 13 reviews" "
Rating 8 - Good. 4 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 1 out of 13 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

6/10 Okay

Jon

Closed to center, small and very basic amenities.
Stayed 1 night in Apr 2019

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and staff are good
Stayed 1 night in May 2018

10/10 Excellent

Juliette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
We had a wonderful stay at Hostal Incanto. The room was spacious and clean, the beds very comfortable. Bathroom was brand new with truly hot water and pressure. For breaksfast the manager took us to the market for a traditional breakfast. He gave us great advice on what to do and when or where to go. I can’t recommend the place enough!

6/10 Okay

FernR, Boston

Liked: Staff & service
Disliked: Cleanliness, room comfort
Fantastic concierge, clean (but extremely basic)
No bedbugs. Clean but very plain rooms. No hot water and dim lighting. Owner is like having a private concierge service - bent over backwards to help us out every which way. Overpriced but very very helpful staff (thanks, Renee!)
Stayed 2 nights in Dec 2017

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
The check in was very smooth and it was very nice of the receptionist to offer us a discount when we will not be taking breakfast since we were leaving early in the morning. When we had our taxi in the middle of the night, the receptionist was kind to ensure we were awake. The bathroom was very new and clean.
Stayed 1 night in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
AVOID AT ALL COST!
The owner is very inexperienced in customer service. The description in Hotels.com did not match the room I got. It said there's a TV but there wasn't. The owner said the hotel was opened 2 months before we arrived so that's why there's not TV. He placed us in a room that faced the streets. We couldn't sleep all night due to the noise from the street. Also when someone spoke in the hall you heard him as if he's in your room. Breakfast had potential as far as food but was dirty. You sit in the top floor and everything is dusty and dirty. We didn't dare touching the cut fruit. Who knows where they were. When I asked upon check in where is breakfast served he wasn't sure about my question and said he could arrange something for us here or we could walk together to the market and choose something. I thought that was a bit weird... He was not consistent with his answers and was caught lying about several subjects. Overall a horrible experience. I will never go back to that hotel nor recommend it to anyone. There's more but I would just summarize it with the title - avoid at all cost!
Stayed 1 night in Jul 2017

10/10 Excellent

Paula Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado! Agua Caliente!!
La atención de su dueño muy amable, agua caliente excelente!! Lo recomiendo totalmente!!
Stayed 1 night in Apr 2019

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar acogedor
Las habitaciones son confortables y son súper buena onda cuando te reciben y te apoyan en todo.
Stayed 1 night in Jan 2018

10/10 Excellent

MA EUGENIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EL INCANTO RECOMENDABLE
RECOMENDAMOS AMPLIAMENTE EL HOTEL INCANTO, POR LA AMABILIDAD DE LA ADMINISTRACIÓN, SERVICIO EXCELENTE MÁS ALLÁ DEL PRECIO, FAMILIAR Y AMIGABLE AMBIENTE, ASESORÍA EN LA ELECCIÓN DE RUTAS, BUEN PRECIO, SUS CAMAS MUY CÓMODAS, COBIJAS DE ALPACA CALIENTITAS Y LIMPIAS, SUS BAÑOS NUEVOS E IMPECABLEMENTE LIMPIOS.. FELICIDADES!!! ATENTAMENTE: CARLOS Y MA. EUGENIA DE MÉXICO.
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena relación calidad-precio
Un hostal recién inaugurado. Todo remodelado y la atención de 10. Muy buena relación calidad-precio
Stayed 1 night in Aug 2017

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un bon rapport qualité prix
Un super hôtel tout neuf, tout propre à deux pas de la place centrale! Comme tous les petits hôtels, l'isolation thermique et phonique n'est pas au top (pas de double vitrage) et il faut demander à actionner la chaudière pour l'eau chaude. Mais le proprio est très sympa et toujours dispo. Il nous a même emmenés prendre un petit déjeuner péruvien au marché situé juste à côté! Bonne adresse bon marché par rapport à l'offre locale!
Stayed 4 nights in Jun 2017

8/10 Good

Cristhian

Liked: Cleanliness, property conditions & facilities, room comfort
Limpio
Amables