There are two reasons for this extremely negative review. (1) We booked a small room with 4 beds and a shared bathroom. Among the +35 pictures, only 1 picture showed this type of room - and only from inside. All others showed cabins - small and big, from outside and inside. Our "cabin" turned out to be a room - next to about 30 others - in a barrack-type housing complex, not closely resembling any of the pictures on Hotels.com. When I made the lady at the reception aware, she insisted that I should have paid more attention to the small letters, when I made the booking. But she admitted that many people come with that complaint. Well, maybe it's because you are promoting these rooms on Hotels.com in a grossly misleading way?? (2) The linen in the room had holes in it and was not cleaned (with hairs and dead insects on it). When we made the reception aware of this, they gave us the key to another room - where we found the same situation. In the end, we refused to stay in this dirty and unpleasant room and - instead - set up our tent on the campsite, in spite of our late arrival time (which is why we had wanted a cabin). The campsite is lovely (located next to a beautiful lake), with a very clean washroom. But having paid almost 80 eur (not refundable) for an uncleaned room in a barrack left a very negative impression.