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WHITE HOTEL GRAND HAKUBA

2.0 star property

Photo gallery for WHITE HOTEL GRAND HAKUBA

Exterior
Exterior
Spa
Exterior
Deluxe Twin Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
23370 Taira, Omachi, Nagano, 398-0001
  • Hakuba Sanosaka Ski Resort
    ‪7 min walk‬
  • Hakuba Valley Ski Area
    ‪11 min walk‬
  • Lake Aoki
    ‪18 min walk‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 23 sq m
  • Valley view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Twin Room

Economy Twin Room

Economy Twin Room

  • 21 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 31 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Property grounds

Holiday Inn Resort Kuroyon by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (112)
The price is NZ$413
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Holiday Inn Resort Kuroyon by IHG

About the area

Omachi

Located in Omachi, WHITE HOTEL GRAND HAKUBA is within a 15-minute drive of Hakuba Valley Ski Area and Hakuba Goryu Ski Resort. .This hotel is 7.1 mi (11.4 km) from Hakuba Happo-One Ski Area and 10.3 mi (16.5 km) from Tsugaike Ski Resort.

What's nearby

  • Hakuba Sanosaka Ski Resort - 7 min walk
  • Lake Aoki - 18 min walk
  • Hakuba Goryu Ski Resort - 11 min drive
  • Hakuba 47 Winter Sports Park - 13 min drive
  • Hakuba Happo-One Ski Area - 16 min drive

Getting around

  • Nakatsuchi Station - 26 min drive

Restaurants

  • レストラン アルプス 360
  • ‪高橋家 - ‬9 min drive
  • ‪カフェテリアレストラン ハル - ‬11 min drive
  • ‪漁師食堂 - ‬12 min drive
  • ‪そば処山人 - ‬10 min drive

About this property

WHITE HOTEL GRAND HAKUBA

Hotel with free parking, near Hakuba Valley Ski Area
WHITE HOTEL GRAND HAKUBA offers 39 air-conditioned accommodations with complimentary bottled water and slippers. Accommodations offer separate dining areas. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
Make yourself at home in one of the 39 air-conditioned rooms featuring flat-screen televisions. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include electric kettles and complimentary bottled water.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and ski storage.
The front desk is staffed during limited hours. Free self parking is available onsite.

Languages

English, Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Family friendly

  • Separate dining area
  • Soundproofed rooms

Conveniences

  • Vending machine

Guest services

  • Front desk (limited hours)
  • Ski passes
  • Ski storage

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Hardwood flooring in room

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom

Entertainment

  • Flat-screen TV

Food and drink

  • Dining room
  • Electric kettle
  • Free bottled water

More

  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests are recommended to download the property's suite book mobile app before check-in

Access methods

Front desk (limited hours), smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

WHITE HOTEL GRAND HAKUBA Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 3 out of 7 reviews
Rating 8 - Good. 3 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

2.0/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ski in ski out location. Fantastic hotel with large rooms and indoor fire pit. Staff were extremely helpful. Having a vehicle is preferable to go to and from town but they do run a shuttle Service free of charge.
Stayed 7 nights in Feb 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect place for winter vacation
Stayed 2 nights in Dec 2024

10/10 Excellent

Anthony

Stayed 7 nights in Feb 2024

2/10 Terrible

Vincent

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel experience I’ve ever dealt with. Unable to get to the hotel because the only road to the hotel was closed. Hotel customer service was out-sourced and I had to talk to someone out of Japan that did not know anything about the hotel or roads in the area. After about 2 hours of back-and-forth via emails, they finally provided a number to the actual hotel, but the language barrier was a challenge. They agreed to cancel the reservation and agreed to provide a full refund, however, spending over 2 hours with 2 young kids trying to get to the hotel was definitely not how we wanted to end our snow day. We had to look for a last minute hotel booking to ensure we had a place to stay for the night. Be careful of this hotel. Pictures can be deceiving. Customer service is out-sourced to a different county.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
職員主動有禮
位置比較偏僻 自駕遊會適合多D Ski in &ski out 酒店 酒店餐廳得－間 價錢合理 但選擇不多 吊車酒店有優惠2000 円 有溫泉但要付款5000 円/1 房 冬天落雪有積雪 如果大雪有點麻煩 道路比較窄有段路有迎頭車
Stayed 5 nights in Jan 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Masayuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とてもよかったです
とても綺麗な部屋で気持ち良く使わせていただきました。スタッフの方々の対応もとても丁寧で有り難かったです。 冷蔵庫や電子レンジ、お皿やカラトリー類、しっかりと揃っています。コーヒー、紅茶は部屋ではなくフロントにありました。 また近くに行った際は利用したいと思います。
Stayed 1 night in May 2024