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ANA Crowne Plaza Kobe, an IHG Hotel

5.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for ANA Crowne Plaza Kobe, an IHG Hotel

View from room
Point of interest
Exterior
7 restaurants, breakfast, lunch, dinner served; Italian cuisine
7 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Spa
  • Room service

Explore the area

Map
1-Chome, Kitano-cho, Chuo-ku, Kobe, Hyogo-ken, 650 0002
  • Shin-Kobe Ropeway
    ‪1 min walk‬
  • Kobe City Hall
    ‪3 min drive‬
  • Ikuta Shrine
    ‪3 min drive‬
  • Kobe (UKB)
    ‪17 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Club lounge access, City View

Suite, 2 Bedrooms, Club lounge access, City View

Suite, 2 Bedrooms, Club lounge access, City View

  • City view
  • Sleeps 5
  • 1 Twin Bed

View all photos for Standard Room, 1 Single Bed, Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Single Bed, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, blackout curtains

Premium Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Business Room

In-room safe, desk, laptop workspace, blackout curtains

Business Room

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 3 Single Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 3 Single Beds, Smoking, City View

  • 31 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Room, 3 Single Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 3 Single Beds, City View

  • 31 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

7.8 out of 10
Good
(7 reviews)
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, City View

8.0 out of 10
Very good
(14 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Club lounge access, City View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Club lounge access, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, City View

8.0 out of 10
Very good
(6 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Club lounge access, City View

Premium Room, 2 Single Beds, Club lounge access, City View

Premium Room, 2 Single Beds, Club lounge access, City View

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Smoking, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Multiple Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Multiple Beds, Smoking, City View

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room, 2 Double Beds, Club lounge access, City View

Premium Room, 2 Double Beds, Club lounge access, City View

Premium Room, 2 Double Beds, Club lounge access, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, Multiple Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Multiple Beds, Smoking, City View

  • 31 sq m
  • City view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Premium Room, 1 King Bed, Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Smoking, City View

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Single Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds, City View

9.0 out of 10
Wonderful
(9 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, Multiple Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Multiple Beds, City View

  • 31 sq m
  • City view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Standard Room, 2 Single Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds, Smoking, City View

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Club lounge access, City View

Premium Room, 1 King Bed, Club lounge access, City View

Premium Room, 1 King Bed, Club lounge access, City View

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed

7.2 out of 10
Good
(10 reviews)
  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, Multiple Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Multiple Beds, City View

8.4 out of 10
Very good
(6 reviews)
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Club lounge access, Mountain View

Suite, 1 Bedroom, Club lounge access, Mountain View

Suite, 1 Bedroom, Club lounge access, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Single Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Single Beds, City View

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Double Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Double Beds, Smoking, City View

  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, Multiple Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Multiple Beds, City View

  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Exterior

Hotel Okura Kobe

Pool
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (1007)
The price is NZ$237
for 1 room
includes taxes & fees
2 Feb - 3 Feb
Hotel Okura Kobe

About the area

Kobe

With a stay at ANA Crowne Plaza Kobe, an IHG Hotel in Kobe (Chuo Ward), you'll be steps from Shin-Kobe Ropeway and 6 minutes by foot from Takenaka Carpentry Tools Museum. .This luxury hotel is 1.2 mi (2 km) from Nunobiki Falls and 1.2 mi (2 km) from Kobe Oji Zoo.

What's nearby

  • Shin-Kobe Ropeway - 1 min walk
  • Meriken Park - 3 min drive
  • Kobe Tower - 4 min drive
  • Kobe Harborland - 5 min drive
  • Nunobiki Herb Park - 15 min drive

Getting around

  • Shinkobe Station - 4 min walk
  • Kobe Kasuganomichi Station - 17 min walk
  • Kobe Airport (UKB) - 17 min drive

Restaurants

  • ‪CoCo壱番屋 - ‬6 min walk
  • ‪珈琲屋 OB 新神戸店 - ‬4 min walk
  • ‪AiiA 2.5 Theater Kobe CAFE - ‬3 min walk
  • ‪Cafe FREUNDLIEB - ‬6 min walk
  • ‪吉野家 - ‬4 min walk

About this property

ANA Crowne Plaza Kobe, an IHG Hotel

Luxury Kobe hotel connected to a shopping center, steps from Shin-Kobe Ropeway
ANA Crowne Plaza Kobe, an IHG Hotel offers 592 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Kobe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Make yourself at home in one of the 592 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Italian cuisine at Restaurant & Bar LEVEL 36, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 23 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Restaurant & Bar LEVEL 36 - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Kyoto Cuisine TANKUMA - Onsite restaurant. Open daily.
Japanese KOBE NADAMAN - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Teppanyaki KITANO - This restaurant serves lunch and dinner. Open daily.
Casual Dining THE TERRACE - This restaurant serves breakfast, lunch, and dinner. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 3600 for adults and JPY 1800 for children
  • 7 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • 24-hour room service

Restaurants on site

  • Restaurant & Bar LEVEL 36
  • Kyoto Cuisine TANKUMA
  • Japanese KOBE NADAMAN
  • Teppanyaki KITANO
  • Casual Dining THE TERRACE

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Coworking spaces
  • Meeting rooms - 23

Outdoors

  • Garden

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Electrical adapters/chargers
  • In-room massage
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 2000.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3600 for adults and JPY 1800 for children
  • Self parking fee: JPY 1500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ANA Crowne Plaza Kobe
ANA Kobe
Crowne Plaza ANA Hotel Kobe
Crowne Plaza ANA Kobe
Crowne Plaza Kobe
Kobe ANA Crowne Plaza
Kobe Crowne Plaza
Ana Crowne Plaza Kobe Hotel Kobe
Crowne Plaza ANA Kobe Hotel

ANA Crowne Plaza Kobe, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 489 out of 1003 reviews" "
Rating 8 - Good. 334 out of 1003 reviews" "
Rating 6 - Okay. 108 out of 1003 reviews" "
Rating 4 - Poor. 53 out of 1003 reviews" "
Rating 2 - Terrible. 19 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Erik

Stayed 3 nights in Sep 2024

4/10 Poor

Chun Ying, New Westminster

Liked: Staff & service
Disliked: Cleanliness
Very old and dated hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Jaime

Stayed 8 nights in Oct 2024

4/10 Poor

Stephanie

Disliked: Cleanliness, property conditions & facilities
The standard/regular room is dreadful. While the view from the window was nice, it didn't make up for dated facilities, dirty carpets, stained drapes, and yellowed bathrooms. You cannot adjust the air conditioner in your room, which hasn't been updated since the late 90s. For the price you pay, even for the standard room, you can stay in a much nicer hotel with better facilities. The proximity to the Shinkansen is nice, but the hotel is a maze and is extremely poorly marked. Getting to street level is frustratingly complicated. I understand that the more expensive club rooms may be nicer, but the standard rooms feel like a highway motel in the Florida panhandle. I am extremely fortunate that I only booked one night in this location. I checked out as early as possible, as I felt grimy just being in the room. I wanted to leave as soon as possible.
Stayed 1 night in Oct 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities
The carpet needs replaced. Room was Ok but a bad patch job made for tripping hazard. Hallway was very stained and had old Japanese Roykan smell. If you’ve ever stayed at one you know what I mean. Other than that. It was very clean and everything in the worked perfectly.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kae

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s conveniently located next to the train station!
Stayed 1 night in Aug 2024

6/10 Okay

KaPo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Hanzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful. Nice. Gym. Food. Ease of a meeting place
Stayed 10 nights in Aug 2024

10/10 Excellent

Andrew

Stayed 1 night in Jul 2024

2/10 Terrible

sonya

Travelled with partner
Disliked: Property conditions & facilities
First this is absolutely NOT a 5 star hotel. It's supposed to be non-smoking but the place is so dated that the smell of cigars is EVERWHERE. The carpet is stained, old and smells bad. We were there and the AC was not working good so they brought us a portable one that was working but very noisy. It was 95 outside... Had to take colder showers in the middle of the night to try to stay cool and not sweaty. The volume of the tv, that only had 1 English-speaking channel was blocked at 25 and barely audible... The staff was really nice and tried to help the best they could but were not able to. They offered to move us to the room next door but since the AC is central, it would have been the same so we decided to go somewhere else. Not 1 negative thing to say about the staff. They were very nice but unfortunately this hotel is pass due for updates and renovations and NOT a five star.
Stayed 3 nights in Jul 2024

10/10 Excellent

Gisselle

Stayed 4 nights in Jul 2024

10/10 Excellent

KENNETH, Houston

Travelled with partner
Liked: Cleanliness, amenities
Needs an upgrade
Stayed 10 nights in May 2024

10/10 Excellent

Takayuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

mamiko

Stayed 1 night in May 2024

10/10 Excellent

Midori, Albion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to the major railroad station
Stayed 1 night in May 2024

10/10 Excellent

Takayuki

Stayed 1 night in May 2024

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities
Some of the staff
Stayed 1 night in May 2024

10/10 Excellent

Atsushi

Stayed 2 nights in May 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
World Class Hotel Next to Shin-Kobe Station
Modern, western hotel connected by walkway to Shin-Kobe station. Good access to rest of city, especially the cable car to the gardens above Kobe. Hotel is essentially part of a shopping/restaurant center. Well worth the money.
Stayed 1 night in May 2024

10/10 Excellent

PATRICK, SAN FRANCISCO

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay. Breakfast is very packed. Good spread though
Stayed 8 nights in Apr 2024

10/10 Excellent

Matthew Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kobe
A very large hotel with style!. We had a spacious room with a great view of the city and harbour from the 26th floor. Large bathroom . Very Close to the Rail Station Should have made time to visit the Herb Garden via the nearby cable car
Stayed 1 night in Apr 2024

6/10 Okay

Parida

Liked: Staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

FRANK, SEATTLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024