With a stay at Sterling Ooty Fern Hill in Ootacamund, you'll be in the mountains, just a 1-minute walk from Nilgiri Hills and 6 minutes by foot from Lady Canning's Seat. .This hotel is 0.3 mi (0.5 km) from Second World War Memorial Pillar and 0.8 mi (1.4 km) from Muniswarar Temple.
What's nearby
Ooty Rose Garden - 2 min drive - 1.7 km
Ooty Lake - 2 min drive - 1.9 km
Mudumalai National Park - 3 min drive - 1.9 km
Government Botanical Gardens - 4 min drive - 3.1 km
Doddabetta Peak - 15 min drive - 9.4 km
Getting around
Ooty Udhagamandalam Station - 16 min walk
Restaurants
Kalayivani Mess - 11 min walk
Etta fast food - 20 min walk
Aavin Paal - 14 min walk
Thendral Veg Restaurant - 15 min walk
Hotel Annex - 18 min walk
About this property
Sterling Ooty Fern Hill
Hotel in Ootacamund with free breakfast and free valet parking
Sterling Ooty Fern Hill offers 175 accommodations with complimentary bottled water and coffee/tea makers. 43-inch LED televisions come with cable channels.
Bathrooms include bathtubs or showers, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Stay in one of 175 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and slippers. Conveniences include phones, as well as coffee/tea makers and complimentary bottled water.
Pamper yourself with onsite massages or enjoy recreation amenities such as a steam room. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
A complimentary full breakfast is served each morning between 7:30 AM and 10:30 AM.
Sterling Ooty Fern Hill has a restaurant on site.
24-hour room service is available.
Languages
English, Hindi
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Free valet parking on site
Return airport shuttle (surcharge)
Food and drink
Free full breakfast available daily 7:30 AM–10:30 AM
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service
Things to do
Arcade/games room
Archery
Billiards/pool table
Playground
Spa services
Steam room
Family friendly
Arcade/games room
Laundry facilities
Playground
Snack bar/deli
Conveniences
Ballroom
Banquet hall
Gift shop/newsstand
Lockers available
Reception hall
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Business services
Business centre
Outdoors
BBQ grill(s)
Garden
Picnic area
Terrace
Spa
Massages
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
In-room accessibility
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Heating
Bathroom
Bath or shower
Free toiletries
Private bathroom
Towels
Entertainment
43-inch LED TV
TV channels
Food and drink
Coffee/tea maker
Free bottled water
More
Iron/ironing board (on request)
Phone
Slippers
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 6:30 PM
Contactless check-in available
Minimum check-in age: 16
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of INR 2000 per pet, per day
Welcoming dogs only
2 total (up to 66 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Pet fee: INR 2000 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Property is also known as
Fernhill Sterling
Fernhill Sterling Ooty
Ooty Fernhill Sterling
Ooty Sterling Fernhill
Sterling Fernhill
Sterling Fernhill Hotel
Sterling Fernhill Hotel Ooty
Fern Hill Sterling Holidays RESORT
Sterling Ooty Fernhill
Sterling Fernhill Ooty Hotel
Sterling Fernhill Hotel Ootacamund
Fern Hill Sterling Holidays
Sterling Fern Hill Hotel
Ooty Fern Hill Sterling Holidays RESORT
Ooty Fern Hill Sterling Holidays
Sterling Ooty Fern Hill Hotel
Sterling Ooty Fern Hill Ootacamund
Sterling Ooty Fern Hill Hotel Ootacamund
Sterling Ooty Fern Hill Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The services was pathetic. Most of the area was booked for private parties so we couldn't go anywhere. It was like staying in a hotel and not resort. Also, during checkout they took more amount from us. When I checked it, and asked for a refund, they said they have initiated the refund. But I never got it back. They are just thiefs who show you the correct bill. But in final bill which they don't show you they add many bills twice.
DO NOT BOOK THIS PROPERTY - NOT EVEN MATCH 2 star STANDARD.
Recently stayed here with family for 2 days. To start with no staff to help in checkin process or luggage, have to ask multiple times. Then, room allocated was a pathetic dirty room with no view -- unless they consider teenshade as a view. Nothing, happened even after complaint, just the false promise to get the room changed next day (I already arrived in evening, then to pack luggage next morning doesnt make sense at all). Cherry on the cake was -- TV not working, kettle not working, for room service u have to wait for hours for just getting water refill. Bathroom drains were blocked. And, best part they serve in room food in disposable like pizza delivery which though was just coming from one floor below but was served cold with very high price.
I have stayed in other Sterling properties during same trip as well in past, they are good but this property definetly has some issue so pls refrain from booking this unless u want to spoil ur holiday.
Deepak
Stayed 2 nights in Dec 2023
6/10 Okay
Deepti
24 Apr 2023
Liked: Cleanliness, staff & service, amenities
Location is good. Relationship manger started with his sales pitch even before I had checked in. Despite requesting to take this up later as I was tired, he continued to keep pitching.
Cleanliness wasn't great and despite having a Premium suite the room had no view. Overall no value for money
Deepti
Stayed 2 nights in Apr 2023
4/10 Poor
anwar
9 Dec 2022
anwar
Stayed 2 nights in Dec 2022
6/10 Okay
Yagnesh
Travelled with family
7 Dec 2022
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Access road is really bad, Hot water is not available for the second person, need to wait 25 minutes to get enough hot water for the next person. All glasses for drinking water had a faint smell of kerosene.
Great location, superb views, excellent breakfast and dinner buffet.
Yagnesh
4/10 Poor
Hemanth
Travelled with family
29 Nov 2022
Disliked: Property conditions & facilities
Average stay experience
The choice of room provided to us was very average for the pricing. After spending 10k for a night we expect a balcony at the least. The room was big though. The view from the room was not that great. The kitchen closes at 3 pm with limited food options, taste wasn't great either.
Hemanth
Stayed 1 night in Nov 2022
6/10 Okay
Aseem
Travelled with family
25 Oct 2022
Disliked: Staff & service, room comfort
A mixed bag of good, bad and ugly
The stay was a mixed bag really. While the location of the resort is excellent, the roads leading up to the resort are terrible. The same goes for the staff, a mixed bag. Some staff members were very kind and courteous while others were not. There were 3 of us staying in your privilege suite and I called in to request an additional duvet 3 times. The duvet was not provided and the Housekeeping, as well as the front desk, stopped answering calls from my room. Now, this behaviour will ensure that I do not ever come back despite a few good people working in your resort who were very kind and helpful throughout our stay.
Aseem
Stayed 2 nights in Oct 2022
2/10 Terrible
srisurendrakumar
9 Jul 2022
srisurendrakumar
Stayed 2 nights in Jul 2022
6/10 Okay
Rohini
Travelled with family
9 Jun 2022
Disliked: Cleanliness, staff & service
Dinner buffet is too crowded. Delay in response of staff for anything.
Rohini
Stayed 2 nights in Jun 2022
10/10 Excellent
Kimfa
3 Mar 2022
Kimfa
Stayed 1 night in Feb 2022
10/10 Excellent
RONAK B
Travelled with family, Travelled with family and small children
One of the best Hotels with Best scenic view. Lots of Indoor games along with Adventure sports within Hotel Campus.
Manojit was very helpful and very humble. Our food request was well taken care and overall experience was excellent.
Access road to the property was horrible and similar was the parking situation. It took more than 45 minutes to get my car out.
Room charges were exorbitant. The mattress was 'spring type' and hurt the back. Floor boards were squeaky.
Staff was very helpful, especially the duty manager Mr. Arun. Food quality was great with a lot of variety.
Not a good one, basic amenities were not provided like hand towels, washroom was flooding though corrected later, very slow service restaurant
Verified traveller
Stayed 4 nights in Dec 2018
4/10 Poor
Gaurav
25 Dec 2018
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
The stay was not comfortable at all.
1. The rooms given to us didn't had a tea kettle and the room service didn't delivery tea as they were short of staff.
2. Got the TV working after multiple complaints.
3. Request for room heater was fulfilled after full 24 hrs of request
4. And to make the things ever more terrible, the security guard opened the side door of the room and came into our room at 11pm without even knocking or informing us. Ridiculous.. and to top it all answer given was that they were just checking the door lock
Gaurav
Stayed 2 nights in Dec 2018
8/10 Good
Verified traveller
Travelled with group
24 Dec 2018
Liked: Staff & service
Peaceful and relaxed place . Great food and staff
General cleanliness was poor. Rooms were not cleaned on time . Bathroom was moldy
Ooty town and the surrounding slopes (other than tea gardens) are littered with plastic and garbage. Nightmare traffic, poor road maintenance, and surging crowds - not what you expect at a getaway hill destination.
Fern Hill resort was mixed - crowded, little noisy. The facility is clean, but needs better maintenance. The plumbing needs an upgrade, the TV didn't work, the window stays were broken. The espresso machine was not working for many days.
Davinder
4/10 Poor
Ken
6 Apr 2017
Disliked: Property conditions & facilities
Disappointed.
Felt like a prison. 5km from town. No pool, nothing to they arranged a pickup but the taxi was no show which caused too much stress