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Sunset at the Palms Resort - Adults Only - All Inclusive

4.5 star property

Photo gallery for Sunset at the Palms Resort - Adults Only - All Inclusive

Outdoor pool
Treetop 1-Bedroom Suite
Treetop Deluxe | View from room
Lobby
Exterior detail

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
Norman Manley Blvd, Negril, Westmoreland
  • Bloody Bay Beach
    ‪13 min walk‬
  • Hedonism II
    ‪20 min walk‬
  • Kool Runnings Water Park
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪83 min drive‬

Room options

View all photos for Treetop 1-Bedroom Suite

Treetop 1-Bedroom Suite

Treetop 1-Bedroom Suite

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Treetop Deluxe

Treetop Deluxe | Terrace/patio

Treetop Deluxe

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Treetop Standard

Treetop Standard

Treetop Standard

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Negril

When you stay at Sunset at the Palms Resort - Adults Only - All Inclusive in Negril, you'll be on the beach, just steps from Jamaica Beaches and 13 minutes by foot from Bloody Bay Beach. .This all-inclusive property is 0.9 mi (1.5 km) from Seven Mile Beach and 1.4 mi (2.3 km) from Kool Runnings Water Park.

What's nearby

  • Bloody Bay - 1 min walk - 0.0 km
  • Bloody Bay Beach - 13 min walk - 1.2 km
  • Hedonism II - 20 min walk - 1.7 km
  • Seven Mile Beach - 2 min drive - 1.6 km
  • Kool Runnings Water Park - 3 min drive - 2.3 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 83 min drive

Restaurants

  • ‪Green Island Restaurant, RIU - ‬13 min walk
  • ‪Hunter Steakhouse - ‬19 min walk
  • ‪Ackee - ‬3 min drive
  • ‪Hedonism II - Delroy's Bar - ‬20 min walk
  • ‪Mahogany - ‬4 min drive

About this property

Sunset at the Palms Resort - Adults Only - All Inclusive

Adults-only beachfront property with outdoor pool
Sunset at the Palms Resort - Adults Only - All Inclusive offers 85 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Negril property provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

A private beach and a health club are featured at the property. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.
Make yourself at home in one of the 85 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Relax and unwind with massages and facials. After a day at the private beach, you can enjoy other recreational amenities including a health club and an outdoor pool. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Caribbean cuisine at Palm Grove, one of the property's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Palm Grove - This buffet restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner.
Lotus Leaf - This restaurant specializes in Fusion cuisine and serves dinner only. Reservations are required. Open select days.
Palm Breeze Beach Grill - This beach brasserie specializes in Caribbean cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Chefs' Showcase - This theme restaurant specializes in local cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Blue Coffee Cafe - Overlooking the pool, this café serves light fare only. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are not accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Cooking

Entertainment

Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Coffee Cafe
  • Chefs' Showcase
  • Lotus Leaf
  • Palm Breeze Beach Grill
  • Palm Grove

Things to do

  • Billiards/pool table
  • Free beach club
  • Health club
  • Hot tub
  • Kayaking
  • Library
  • Outdoor pool
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Transportation options are available for minimum 2 guests. Roundtrip airport shuttle service is available for USD 99 per person from Sangster International Airport (MJB) in Montego Bay.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 99 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palms Sunset
Sunset Palms Negril
Sunset Palms Resort
Sunset Palms Resort All Inclusive
Sunset Palms Resort All Inclusive Negril
Sunset Palms Adults All Inclusive Negril
Sunset Palms Adults Inclusive
Sunset at the Palms Resort Adults Only All Inclusive
Sunset at the Palms Resort - Adults Only - All Inclusive Negril

Sunset at the Palms Resort - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 704 out of 1007 reviews
Rating 8 - Good. 182 out of 1007 reviews
Rating 6 - Okay. 70 out of 1007 reviews
Rating 4 - Poor. 30 out of 1007 reviews
Rating 2 - Terrible. 21 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Peter A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort. Quiet and peaceful. Wonderful staff. Excellent food. Beautiful beach. We had a fantastic week and look forward to our next visit.
Stayed 7 nights in Jan 2025

4/10 Poor

Vladan, Cornwall

Restaurants are limited; beach is far, resort is very dated.
Stayed 7 nights in Dec 2024

10/10 Excellent

Matthew

Stayed 7 nights in Jan 2025

6/10 Okay

Weston, Fox Lake

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nothing horrible, but walking across street to beach, not a fan Lights were broken, all of shower heads did not work Paid extra to not be by the road and we were close to road Overall wont be back
Stayed 5 nights in Jan 2025

10/10 Excellent

Randolph Malcolm

Travelled with family
Excellent staff and customer service
Stayed 7 nights in Jan 2025

10/10 Excellent

Kevin Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
We love this property!!
Stayed 4 nights in Jan 2025

6/10 Okay

Eugene

Travelled with family
Staff is friendly and nice. Service is inconsistent across all areas. Room was ok but I had a bad ant problem twice. They took care of it each time but still not ideal. Food was great and beach is nice but again the long wait times and inconsistent service soured the experience.
Stayed 6 nights in Jan 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were different than other resorts I have stayed at and I loved it! The rooms are private “tree huts” surrounded by beautiful tropical gardens. There is a balcony with a table and two chairs as well as a day bed, perfect for enjoying morning coffee. The bathroom was nice with a walk in shower, large closet and safe for valuables. While it could have used some updates, the room and bathroom were clean and well stocked. Everyone at Sunset Palms were so friendly and helpful. Navado and Claudette were especially memorable and I hope they are there when I visit again! I can’t say enough about the pool, pool bar, Irie Martini Bar and Piano Bar! Fantastic!! I had never stayed at a resort that was not beachfront, however the walk to the beach is super short being just across the street. There is a crossing guard that stops traffic so resort guests can cross. As soon as you hit the beach there is a Sunset Palms assistant handing you towels and helping you find chairs. There is a nice beach bar and grill and they do have beach service if you don’t want to go to the bar. All the facilities were very clean. The food was good but the shining stars of this resort are the tree huts and definitely the staff! I can’t wait to return!
Stayed 3 nights in Jan 2025

8/10 Good

Latifa

Travelled with partner
The beach is so pretty and the service was good many choices for food and the swimming pools are small
Stayed 4 nights in Jan 2025

10/10 Excellent

Elysia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I love the beach and the bungalows
Stayed 9 nights in Jan 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 22 nights in Dec 2024

8/10 Good

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and relaxing resort. The rooms are beautiful and very clean. Staff was great and very helpful. Our goal was to do absolutely nothing besides sit in the sun and drink and we accomplished that goal. We did not choose to do any excursions just based on our goal to do nothing and the short amount of days that we stayed, but if we were to do something the staff would have been able to help us with ease. Dining options were delicious and we were surprised with how good the food and drinks were with the resort being all inclusive. The beach was nice and the water was crystal clear. It was our first time in jamaica and we were unaware about the people trying to sell stuff on the beach and it could get annoying but besides that it was very enjoyable. My one complaint about the resort was that the pool was pretty cold and once the sun began to set it was too cold to stay in. Besides that we loved everything about the resort and we would definitely come back.
Stayed 5 nights in Jan 2025

8/10 Good

Donna R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Adults only. Walkable
Stayed 6 nights in Jan 2025

10/10 Excellent

Julie Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice resort with cozy accommodations. The staff is super friendly and helpful; they treat guests like family. The beach is clean and the water is so clear and beautiful. We will definitely be back!
Stayed 5 nights in Dec 2024

10/10 Excellent

Walter Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, property was amazing.. willing to make you satisfied. The food excellent. If there was a negative the shower head and curtain. Rod kept failing.. This really was inly a slight inconvenience. Wonderful will be back.
Stayed 5 nights in Jan 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Konstantin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place is you a re looking to relax and have some quiet time. Not so great if you are very dependant on wifi/internet access. Very spotty and unreliable.
Stayed 8 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful. Dining was great. The spa facilities are a joke tbh. The spa employees are great and services excellent but to have spa in the name of resort is crazy.
Stayed 5 nights in Dec 2024

10/10 Excellent

Carl James Shultz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Carl James Shultz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The individual villas were wonderful. The private beach was amazing. The staff was great and catered to our every need. A great way to spend our anniversary in this beautiful setting.

10/10 Excellent

Rene Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Linda

Liked: Staff & service, property conditions & facilities
Service and people were great. Rooms were kind of average, and our room was very noisy because it was near the road. It took us way too long to get there and way too long to get from there back to the airport.
Stayed 7 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024