Disappointing for such a nice hotel. We walked in to a urine stained toilet seat, I took pictures and informed the lady who checked us in, she cleaned it herself. Then we noticed dust and water ring marks on the desk the shampoo dispenser was empty. Overall it was an uncomfortable night I felt itchy tossed and turned every time the AC unit kicked on. Noise travels, I was on the 4th floor and heard people walking in their rooms close to 12am, and showering at 3am. The breakfast was decent biscuits, gravy, waffle, cereal, oatmeal, fruit. Good coffee and good smelling lotion in the room. This could have been an outstanding stay under the right conditions. No management has reached out about this incident to make it right.