4/10 Poor
Betisha W., Pinetops NC
26 Nov 2023
Disliked: Cleanliness
Sleeping with Anta
Upon arrival the code in the email didnt work. Called guest services and for hunged up The second customer rep (Amelia) was surprisely helpful. We were provides a new code. It took several attempts due to the button 5 was not working properly. Finally, for in and it felt like the sahara desert, hot. Called guest services a few times and finally 2 non speaking english gentleman came. It was easy to translate with them by using their translator app. Finally got some coolness. Next we had to deal with the small ants in bed, bathroom and basically everywhere. The gameroom was nice but you can yell wasnt vacuumed. The place seemed like it was locked up for weeks but could be wrong. We had to buy ice to keep beverages cool, only the freezer part worked. I gave a 2 overall due to the lack of accuracy and sleeping with the ants.
Betisha W.
Stayed 5 nights in Nov 2023