2/10 Terrible
Aggnes Karine Z., Saugus, Massachusetts
14 Dec 2021
Disliked: Cleanliness
DON’T STAY HERE!!!
This was a nightmare of vacation for my family and friends! We stayed here from 8/21-8/30. As everyone already said, please don’t stay here! The house is nothing similar as the manager described! Also, she is horrible to communicate with! No answers! House is dirty, furniture is broken, carpet are disgusting. Upstairs AC didn’t work, we had 3 infants who got sick because of the heat! I almost called the police to get help. No phone service in any cellphone, also WIFI was poor, couldn’t send txt message. Pavement around the pool and front of the house has loose bricks! Hot tub NEVER WORKED in all those days, they only got $100 back for refund, not even what we paid for it. Pool was cold for 3 days, they didn’t fix it. There were roaches in the kitchen, and no good pans to cook, we had to buy 3 additional pans to use. They wanted us to leave the house clean, but didn’t leave anything to clean. And to begin with, it was dirty in the first place. PLEASE SAVE TOUR MONEY AND YOUR PATIENCE TO DEAL WITH SOMEONE WHO DOESN’T CARE! DON'T DO IT STAY HERE!!!
Aggnes Karine Z.
Stayed 9 nights in Aug 2021