4/10 Poor
Katie
Travelled with partner
1 Oct 2025
Disliked: Cleanliness
Do not stay at the hotel if you are going to rely on the shuttle service to Disney parks. There is 18 seats per bus between two hotels and runs at very inconvenient times of the day. For example, the only morning bus to Hollywood Studios leaves at 11:15 and the return bus is 5:45. Very poor service. We have spent over $250 on Ubers to Disney parks. One night it took it us 1 hour and 40 minutes to get back from the magic kingdom. When we told a staff member about this he started smirking and was finding our situation funny.
We also had dirty towels most days that had unknown stains on them. We also had to move rooms on the first night due to the bed having hairs in it.
The breakfast was very good however.
Overall, we would not recommend staying at this hotel due to the poor bus service and poor cleanliness of the hotel. The only good thing was the breakfast.
Katie
Stayed 10 nights in Sep 2025


















