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Universal’s Loews Portofino Bay Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Universal’s Loews Portofino Bay Hotel

Exterior
3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Exterior
View from room
Property amenity

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Hot tub

Explore the area

Map
5601 Universal Blvd, Orlando, FL, 32819
  • Universal Orlando Resort
    5 min walk
  • Universal CityWalk
    10 min walk
  • Universal Studios Florida
    13 min walk
  • Orlando, FL (MCO-Orlando Intl.)
    21 min drive

Room options

View all photos for Room, 2 Queen Beds, Non Smoking, Bay View (FREE Universal Express Unlimited^)

Free toiletries, hair dryer, dressing gowns, towels

Room, 2 Queen Beds, Non Smoking, Bay View (FREE Universal Express Unlimited^)

  • 42 sq m
  • Bay view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Garden View (FREE Universal Express Unlimited^)

  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Bay View (FREE Universal Express Unlimited^)

View from room

Room, 1 King Bed, Non Smoking, Bay View (FREE Universal Express Unlimited^)

  • 42 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Garden View (Hearing) (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Garden View (Hearing) (FREE Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Garden View (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, Garden View (FREE Universal Express Unlimited^)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Garden View (Roll-In Shower) (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Garden View (Roll-In Shower) (FREE Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Non Smoking (Despicable Me Kids Suite) (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Non Smoking (Despicable Me Kids Suite) (FREE Universal Express Unlimited^)

  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

View from room

Club Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds

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Exterior

Universal’s Loews Royal Pacific Resort

Pool
Pet-friendly
Kids pool
Waterslide
4.5 out of 5, Wonderful, (1549)
The price is NZ$1,716
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Universal’s Loews Royal Pacific Resort

About the area

Orlando

Located in Orlando (Florida Center), Universal’s Loews Portofino Bay Hotel is within a 15-minute walk of Universal CityWalk and Universal Studios Florida. .This family-friendly hotel is 2 mi (3.2 km) from Universal’s Islands of Adventure and 2.3 mi (3.7 km) from Mall at Millenia.

What's nearby

  • Universal Orlando Resort - 5 min walk
  • Universal CityWalk - 10 min walk
  • Universal Studios Florida - 13 min walk
  • Universal’s Islands of Adventure - 16 min walk
  • Universal’s Volcano Bay - 6 min drive

Getting around

  • Orlando Station - 12 min drive
  • Sand Lake Road Station - 19 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • ‪MEN IN BLACK: Alien Attack - ‬11 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Voodoo Doughnut - ‬11 min walk
  • ‪NBC Sports Grill & Brew - ‬10 min walk
  • ‪Mel's Drive-In - ‬7 min walk

About this property

Universal’s Loews Portofino Bay Hotel

Family-friendly Orlando hotel in Florida Center with 5 restaurants
Universal’s Loews Portofino Bay Hotel offers 750 accommodations with iPod docking stations and safes. 42-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools and 3 spa tubs are on site. Other recreational amenities include a waterslide and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 750 guestrooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Dip into one of the 3 outdoor swimming pools or 3 spa tubs and enjoy other recreational amenities, which include a waterslide. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle, and enjoy early theme park entry and express theme park tickets while you're there.
Enjoy Italian cuisine at Bice Ristorante, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Orlando? This hotel has facilities measuring 42000 square feet (3902 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Bice Ristorante - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Mama Dellas Ristorante℠ - This restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Trattoria del Porto™ - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Sal's Market Deli - This bistro serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Splendido Bar & Grill - This restaurant is located by the pool. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (USD 33 per night; includes in/out privileges)
  • Valet parking on site (USD 42 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Free theme park shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 5-40 for adults and USD 5-20 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Bice Ristorante
  • Mama Dellas Ristorante℠
  • Trattoria del Porto™
  • Sal's Market Deli
  • Splendido Bar & Grill

Things to do

  • 3 outdoor pools
  • 3 hot tubs
  • Arcade/games room
  • Art gallery
  • Designer shops
  • Fitness centre
  • Lifeguards on-site
  • Shopping

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Fence around the pool
  • Free cots/infant beds
  • Free theme park shuttle
  • Laundry facilities
  • Microwave (on request)
  • Mini-fridge
  • Pool gate
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (42000 square feet of space)

Outdoors

  • Lifeguards on site
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • iPod dock
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) *Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions apply
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

Renovations and closures

The property will be renovating from July 28 2023 to March 15 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults, and USD 5 to 20 for children
  • Covered self parking fee: USD 33 per night (in/out privileges)
  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Hotel Loews Portofino
Loews Hotel Universal
Loews Portofino Bay Hotel Universal Orlando
Loews Portofino Bay Hotel Universal Orlando Orlando
Loews Portofino Bay Universal Orlando
Loews Portofino Bay Universal Orlando Orlando
Loews Portofino Hotel
Portofino Hotel Universal
Portofino Loews Hotel
Universal Portofino Hotel
Universal's Loews Portofino Bay Hotel Orlando
Universal's Loews Portofino Bay Orlando

Universal’s Loews Portofino Bay Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 673 out of 1000 reviews" "
Rating 8 - Good. 178 out of 1000 reviews" "
Rating 6 - Okay. 75 out of 1000 reviews" "
Rating 4 - Poor. 40 out of 1000 reviews" "
Rating 2 - Terrible. 34 out of 1000 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Portonfino Bay is beautiful. The staff are friendly. We use the water taxi to transport to and from the park, which is a lifesaver after HHN. The hotel includes express passes and early entry to the parks. The pools are always wonderful. We also love hearing the tenors and eating at Tratorea de Port.
Stayed 5 nights in Sep 2024

8/10 Good

Ella

Club level was Terrible!! Poor level of food!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Ezio

Stayed 2 nights in Aug 2024

2/10 Terrible

Natalia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I called in advance as soon as I learned that the property was under construction. I was assured that this was almost finished and would not effect our stay with bay view windows. I booked two king rooms with bay view windows. They were not ready until around 4:30PM. Our bay windows provided a beautiful view of construction scaffolds. I was told that fast passes for the hotel stay would work for Halloween Horror night. They did not. I talked to the manager and she refused to give us any credit for the stay based on the misleading information we received. It was disappointing.
Stayed 1 night in Sep 2024

6/10 Okay

Charles, Bratislava

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property was under construction and there was no warning of this at booking time nor any discounts for the discomfort. Last time here.
Stayed 2 nights in Jul 2024

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Breakfast option in club room less varied than before and no hot meat option, which would have been available during our previous stays in club rooms in the hotel. Renovations on-going but being done sensitively and had little impact on enjoyment of stay.
Stayed 14 nights in Aug 2024

4/10 Poor

Jaimin, Calgary

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Sandra, Doral

Liked: Cleanliness, staff & service, property conditions & facilities
Portofino has some construction going on, but the area was very clean and the beach pool is wonderful.
Stayed 1 night in Aug 2024

10/10 Excellent

Jonaire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, they should include breakfast
Stayed 5 nights in Aug 2024

10/10 Excellent

ALLEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Besides the construction that was going on we had a wonderful stay. The food at the onsite restaurants was high, recommend walking off property to other restaurants.
Stayed 7 nights in May 2024

10/10 Excellent

Robert

Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in the Minions suite. Ground floor room. Very large rooms. With the kids beds big enough for an adult. Hotel is getting work done. So half of the betel is covered in scaffolding. But it didn’t affect our room in the East wing. Only down side was the food & drink price. We just fancied a light meal after being in the parks. The quick serve deli $35 for a standard size pizza. And wanting to charge $7.50 for water in your room.
Stayed 1 night in Aug 2024

2/10 Terrible

Mathew

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Constuction Site and Terrible Service - AVOID
The hotel is a building site with construction noise from early morning until 5pm. Please do not waste your money here, service equally appalling and despite my complaints they really do not care offering to refund my parking as compensation for a $5K booking! Absolutely appalling customer service. This was our 5th visit and will never stay at a Loews property again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Myungseok

Stayed 1 night in Aug 2024

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside work only affected us minimally until the last day when I was trying to watch tv and they were on a scaffold right outside my window making all kinds of noise.
Stayed 5 nights in Jul 2024

10/10 Excellent

Summer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The boat ride to universal was convenient and nice. The staff was very helpful and nice
Stayed 3 nights in Jul 2024

6/10 Okay

Adriana

Liked: Cleanliness, staff & service
Dois dias sem arrumação no quarto mesmo estando com um quarto CLUB
Stayed 4 nights in Jun 2024

6/10 Okay

Tanya

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This Resort was more like a regular hotel. I would recommend not staying until construction is done. The Hard Rock Resort is a better fit if you have teens. The building seemed old and carpets were worn and old as well. However, it was a nice place to come back to after a day at other resorts and Park Days.
Stayed 5 nights in Jun 2024

10/10 Excellent

YANET

Stayed 2 nights in May 2024

6/10 Okay

David

Stayed 2 nights in May 2024

10/10 Excellent

OMAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of the best
Stayed 1 night in May 2024

10/10 Excellent

gayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Portafino
Stayed 1 night in May 2024

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in May 2024