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Universal’s Loews Portofino Bay Hotel

4.0 star property

Photo gallery for Universal’s Loews Portofino Bay Hotel

Exterior
Creator video
Exterior
Lobby sitting area
3 outdoor pools, pool cabanas (surcharge), pool umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
5601 Universal Blvd, Orlando, FL, 32819
  • Place, Universal Orlando Resort
    ‪1 min walk‬
  • Place, Universal Studios Florida
    ‪8 min walk‬
  • Place, Universal CityWalk
    ‪8 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Bay View (Universal Express Unlimited^ included)

View from room

Room, 1 King Bed, Non Smoking, Bay View (Universal Express Unlimited^ included)

9.4 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Bay view

View all photos for Room, 1 King Bed, Non Smoking, Garden View (Universal Express Unlimited^ included)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, Garden View (Universal Express Unlimited^ included)

8.4 out of 10
Very good
(6 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Garden view

View all photos for King Room with Bay View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

King Room with Bay View

  • Sleeps 2

View all photos for Club Room, 2 Queen Beds, Non Smoking (Universal Express Unlimited^ included)

View from room

Club Room, 2 Queen Beds, Non Smoking (Universal Express Unlimited^ included)

8.8 out of 10
Excellent
(15 reviews)
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Universal Express Unlimited^ included)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Universal Express Unlimited^ included)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Non Smoking (Despicable Me Kids Suite), Universal Express Unlimited^ included

Suite, Non Smoking (Despicable Me Kids Suite), Universal Express Unlimited^ included

Suite, Non Smoking (Despicable Me Kids Suite), Universal Express Unlimited^ included

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible, Garden View (Universal Express Unlimited^ included)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible, Garden View (Universal Express Unlimited^ included)

  • Sleeps 5
  • 2 Queen Beds
  • Garden view

View all photos for Room, 2 Queen Beds, Roll-in Shower, Garden View (Universal Express Unlimited^ included)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Roll-in Shower, Garden View (Universal Express Unlimited^ included)

  • Sleeps 5
  • 2 Queen Beds
  • Garden view

View all photos for Room, 2 Queen Beds, Non Smoking, Bay View (Universal Express Unlimited^ included)

Free toiletries, hair dryer, bathrobes, towels

Room, 2 Queen Beds, Non Smoking, Bay View (Universal Express Unlimited^ included)

8.0 out of 10
Very good
(14 reviews)
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Bay view

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View (Universal Express Unlimited^ included)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Garden View (Universal Express Unlimited^ included)

9.2 out of 10
Wonderful
(63 reviews)
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Garden view

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Universal Express Unlimited^ included)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking (Universal Express Unlimited^ included)

7.0 out of 10
Good
(7 reviews)
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Hearing Accessible Garden View 2 Queen Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Hearing Accessible Garden View 2 Queen Room

  • Sleeps 5

View all photos for Mobility Accessible Garden View 2 Queen Room, W/Roll-in Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Mobility Accessible Garden View 2 Queen Room, W/Roll-in Shower

  • Sleeps 5

View all photos for Two Queen Room with Bay View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Two Queen Room with Bay View

  • Sleeps 4

View all photos for Deluxe Two Queen Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Two Queen Room

  • Sleeps 4

View all photos for Two Queen Room With Garden View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Two Queen Room With Garden View

  • Sleeps 4

View all photos for King Room With Garden View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

King Room With Garden View

  • Sleeps 3

View all photos for Deluxe King Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe King Room

  • Sleeps 2

View all photos for Despicable Me Kids Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Despicable Me Kids Suite

  • Sleeps 2

View all photos for Club Level 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Club Level 2 Queen Beds

  • Sleeps 4

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4.6 out of 5, Wonderful, 1,768 reviews
The price is NZ$1,174
includes taxes & fees
9 Feb - 10 Feb
Universal’s Loews Royal Pacific Resort

About the area

Orlando

Located in Orlando (Florida Center), Universal’s Loews Portofino Bay Hotel is within a 15-minute walk of Universal Orlando Resort and Universal CityWalk. .This family-friendly hotel is 0.3 mi (0.5 km) from Universal Studios Florida and 2 mi (3.2 km) from Universal’s Islands of Adventure.

What's nearby

  • Universal Orlando Resort - 1 min walk - 0.0 km
  • Universal Studios Florida - 8 min walk - 0.7 km
  • Universal CityWalk - 8 min walk - 0.7 km
  • Universal’s Islands of Adventure - 12 min walk - 1.1 km
  • The Wizarding World of Harry Potter™ - 14 min walk - 1.2 km

Getting around

  • Orlando Station - 12 min drive
  • Sand Lake Road Station - 19 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • ‪Mel's Drive-In - ‬5 min walk
  • ‪Louie's Italian Restaurant - ‬3 min drive
  • ‪Today Cafe At Universal Studios - ‬13 min walk
  • ‪Richter's Burger Co. - ‬4 min drive
  • ‪Moe's Tavern - ‬10 min walk

About this property

Universal’s Loews Portofino Bay Hotel

Family-friendly hotel with 5 restaurants, 5-minute walk to Universal Orlando Resort
Universal’s Loews Portofino Bay Hotel offers 750 accommodations with safes and complimentary newspapers. 42-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a waterslide and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 750 guestrooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Dip into one of the 3 outdoor pools or 3 hot tubs and enjoy other recreational amenities, which include a waterslide. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle, and enjoy early theme park entry and express theme park tickets while you're there.
Enjoy Italian cuisine at Bice Ristorante, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Orlando? This hotel has facilities measuring 42000 square feet (3902 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Bice Ristorante - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Mama Dellas Ristorante℠ - This restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Trattoria del Porto™ - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Sal's Market Deli - This bistro serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Splendido Bar & Grill - This restaurant is located by the pool. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Covered parking on site (USD 36 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 40 for adults and USD 5 to 20 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bice Ristorante
  • Mama Dellas Ristorante℠
  • Sal's Market Deli
  • Splendido Bar & Grill
  • Trattoria del Porto™

Things to do

  • 3 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Art gallery
  • Designer stores
  • Early theme park entry
  • Express theme park tickets
  • Gym
  • Shopping
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Early theme park entry
  • Express theme park tickets
  • Fenced pool
  • Free theme park shuttle
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Microwave on request
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (42,000 square foot of space)

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) *Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions apply
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 147 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults, and USD 5 to 20 for children
  • Covered self parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 147 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Hotel Loews Portofino
Loews Hotel Universal
Loews Portofino Bay Hotel Universal Orlando
Loews Portofino Bay Hotel Universal Orlando Orlando
Loews Portofino Bay Universal Orlando
Loews Portofino Bay Universal Orlando Orlando
Loews Portofino Hotel
Portofino Hotel Universal
Portofino Loews Hotel
Universal Portofino Hotel
Universal's Loews Portofino Bay Hotel Orlando
Universal's Loews Portofino Bay Orlando

Universal’s Loews Portofino Bay Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 696 out of 1000 reviews
Rating 8 - Good. 156 out of 1000 reviews
Rating 6 - Okay. 72 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Hayley

The
Stayed 5 nights in Oct 2025

10/10 Excellent

Jessica Kimberly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I didn’t feel well and missed a day from theme parks so this hotel stay was comfortable and clean. I love the ambience and theme of the hotel. The size of the room was decent. Bed was comfortable and the bathroom was very clean and spacious. We had room service since we attended a concert and the food was great. Overpriced, but expected to pay for convenience. The staff were very kind and attentive. They had a mini fridge. Only downsides were that they didn’t have a microwave in the room. Also, their TVs need to get updated. For the nightly rate, I think they could upgrade their TVs. We stayed in a new Hilton hotel during this trip and their TV had apps. We logged into our Netflix, Disney+, etc. Since we stayed in for the day, we were at the mercy of what was playing on cable.
Stayed 1 night in Oct 2025

10/10 Excellent

Marta

Liked: Cleanliness, staff & service
Great check in experience
Stayed 1 night in Oct 2025

10/10 Excellent

Haylee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good transport links. Range of entertainment options.
Stayed 5 nights in Oct 2025

8/10 Good

Anthony

Stayed 1 night in Oct 2025

4/10 Poor

DONNA MARY

Disliked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Darryl, Sioux Lookout

Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great value, clean & comfortable. Value is relative, but because our fast passes were included for our stay, that was a big win!
Stayed 1 night in Oct 2025

10/10 Excellent

Nadasha

Stayed 2 nights in Oct 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities
It needs a little of renovation
Stayed 2 nights in Oct 2025

10/10 Excellent

Gianfranco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Timeless property, one of my favorite stays all around the world.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

10/10 Excellent

Mengfei

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay, big room and bathroom

Stayed 1 night in Sep 2025

10/10 Excellent

Don

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, 4th time staying there and will be back. The express passes, 3 pools and restaurants far outweigh the cost. Worth every penny!
Stayed 4 nights in Sep 2025

10/10 Excellent

John j, Waltham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay, family of 10 with adult children! They were so accommodating with putting rooms close together. Transportation is so reliable and every employee is so nice and professional. Our check in was seamless. This is our third stay at the Portofino and love it there!
Stayed 4 nights in Sep 2025

10/10 Excellent

Andy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Meddie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort! We stayed here last year with family from other states and we loved it so much we decided to come back a second time! Will definitely plan to stay here next time we’re in Orlando
Stayed 4 nights in Sep 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay for HHN 34

We bought HHN tshirts & lanyards from the onsite Universal shop. The service was excellent.
The harbour
The harbour at night
Beautiful room
Beach pool
Stayed 1 night in Sep 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Jul 2025

10/10 Excellent

HELEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, so pretty Super helpful staff Rooms could do with an upgrade, many power outlets not working
Stayed 4 nights in Sep 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel with Italian style near Universal

Great rooms, clean quiet location with excellent Italian Rivera setting - amazing pools, quick boat access to the resorts or just 10min stroll on the safe walkway and the meal at onsite Mamas was authentic and delicious! We’ll be back
Stayed 5 nights in Sep 2025

10/10 Excellent

Dayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025