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Mercure Orléans Centre

4.0 star property

Photo gallery for Mercure Orléans Centre

Exterior
Exterior
Classic Room, 2 Double Beds
Exterior
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Laundry

Explore the area

Map
44, quai Barentin, Orléans, Loiret, 45000
  • House of Joan of Arc
    ‪9 min walk‬
  • Place du Martroi
    ‪14 min walk‬
  • Sainte-Croix Cathedral
    ‪17 min walk‬

Room options

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

  • 39.7 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Pool View

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 Double Bed, Pool View

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 Double Bed

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed, Balcony, River View

Classic Room, 1 King Bed, Balcony, River View

Classic Room, 1 King Bed, Balcony, River View

  • 25 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Interior

Best Western Hotel d'Arc

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very good, (416)
The price is NZ$244
for 1 room
includes taxes & fees
8 May - 9 May
Best Western Hotel d'Arc

About the area

Orléans

With a stay at Mercure Orléans Centre, you'll be centrally located in Orléans, a 9-minute walk from House of Joan of Arc and 14 minutes by foot from Place du Martroi. .This hotel is 0.9 mi (1.5 km) from Museum of Fine Arts and 1 mi (1.6 km) from Sainte-Croix Cathedral.

What's nearby

  • House of Joan of Arc - 9 min walk - 0.8 km
  • Place du Martroi - 14 min walk - 1.2 km
  • Sainte-Croix Cathedral - 17 min walk - 1.5 km
  • Hôtel Groslot - 17 min walk - 1.5 km
  • Zenith Orléans - 6 min drive - 4.6 km

Getting around

  • République Tram Stop - 14 min walk
  • Orléans Avenue de Paris Station - 18 min walk
  • Paris Orly Airport (ORY) - 85 min drive

Restaurants

  • ‪Chez Dionysos - ‬10 min walk
  • ‪Le Cyranis - ‬9 min walk
  • ‪Boulangerie Pâtisserie Traiteur Jano - ‬9 min walk
  • ‪La paillote - ‬12 min walk
  • ‪New Antalya - ‬7 min walk

About this property

Mercure Orléans Centre

Hotel with a 24-hour health club, a quick walk to House of Joan of Arc
Mercure Orléans Centre offers 111 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. 48-inch flat-screen televisions come with premium satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 111 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including a 24-hour health club and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
For lunch or dinner, stop by L'ENTRACTE, a restaurant that specializes in French cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee. Children aged 11 and younger eat free breakfast.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Children aged 11 and younger eat free breakfast.
L'ENTRACTE - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from room service (during limited hours).

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Uncovered parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • L'ENTRACTE

Things to do

  • 24-hour health club
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Breakfast fees apply for children ages 12 and older when sharing existing bedding.

Renovations and closures

The property will be renovating from May 1 2025 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Uncovered self parking fee: EUR 15 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 01 to September 30
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Orléans
Mercure Orléans Centre
Mercure Orleans Centre Hotel Orleans
Mercure Orléans Centre Hotel Orleans
Mercure Orléans Centre Orleans
Mercure Orléans Centre Hotel
Mercure Orléans Centre Orléans
Mercure Orléans Centre Hotel Orléans

Mercure Orléans Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 343 out of 880 reviews
Rating 8 - Good. 384 out of 880 reviews
Rating 6 - Okay. 103 out of 880 reviews
Rating 4 - Poor. 38 out of 880 reviews
Rating 2 - Terrible. 12 out of 880 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karishma

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely staff. Allow pets which is a bonus
Stayed 1 night in Jan 2025

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice comfortable city centre hotel

Very comfortable room, well appointed and spacious. ♿ Access to the hotel and room easy. Well placed overlooking the river and in easy walking distance of the city centre (along good pavements for wheelchairs).
Stayed 1 night in Dec 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service

Nice but careful with the room you book

Really nice staff and the lobby / restaurants are really well done. Breakfast was great. Only bad I would say was the room. It wasn’t refurbished and a bit old. The bed too.
Stayed 1 night in Nov 2024

8/10 Good

Alan, Hitchin

Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
Liked excellent staff on reception and restaurant. Didn't like that we purchased room with balcony at an extra cost but unusable as very dirty (being kind) and no furniture to use. No maintenance available at weekends and had to live with flickering lights in the bathroom which was unpleasant. Property is well kept on the inside but tired on the outside.
Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Lovely hotel in great location. Short walk directly along the river into old town.good parking for 8 euros per night. You cannot reserve parking and it was busy but its a big car park so we got a space ok
Stayed 1 night in Oct 2024

4/10 Poor

Zory

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

thomas

Disliked: Cleanliness, staff & service, amenities
Fire alarm no one apologized Bed like a board Too noisy Never again
Stayed 1 night in Sep 2024

2/10 Terrible

Sherri

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Propert desperately needs a deep clean and fixing of major elements.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great hotel with a brilliant restaurant
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were very friendly and helpful on Reception in particular
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Great overnight stay. Some minor issues - paint flaking off door, no plug in the bathroom basin, no ability to change air conditioning setting - but good location and exc3llent public rooms. Double glazing ensures no traffic noise but at expense of “warm” room for sleepin*.
Stayed 1 night in Aug 2024

6/10 Okay

Guy, Haywards Heath

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Parking was overcrowded. Restaurant was chaotic with orders lost. Hotel and rooms seem poorly maintained.
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Stayed 1 night in Jul 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to the centre of Orleans and only a short walk away. Very friendly and helpful staff and the rooms were good value.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jean Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent weekend stay

Christian at the Reception gave us an enthusiastic and informative welcome. The entire staff was communicative, efficient and affable. The room was comfortable, spacious and functional with river view. It became warm in the middle of the two nights, even though the thermostat indicated 18C. Felt like 26C. Dinner at L'Entreact was a pleasant surprise. Our waiter, Mourchad was attentive and took excellent care of us. The Menu offers a vast variety of choices. Food preparation was very good. The entire wait staff offered great and accommodating service to all patrons. And specially with children. The facade needs a touch up but the lobby is classy.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location with good parking. Property was well presented and our room was very clean. Breakfast was also very nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, room comfort

Great value and good location

Very comfortable, great value, parking onsite and situated close to the city centre. An ideal hotel for a long weekend stay.
Stayed 1 night in Jul 2024

6/10 Okay

Emma

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Good stay

The beds are not the comfiest, pretty hard. The rooms are tired and need to be updated to match the rest of the hotel. The pool was wonderful Selection at breakfast was very good
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marc

Stayed 2 nights in Jun 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here before when in the area. Always our first choice. A short walk to the city centre too for restaurants and bars.
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Bof

Grande chambre. La moquette de la chambre semblait soit usée soit tachée ou bien encore sale. Par contre le lit était super et la double fenêtre coupe complètement le bruit de la route Le prix du parking n’était pas affiché, surprise à la sortie. Le petit déjeuner était pas mal mais la demoiselle qui nous a accueillie était peu agréable et à débarrassé notre table avant que nous ayons terminé alors que nous étions au buffet
Stayed 1 night in May 2024