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JW Marriott El Convento Cusco

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott El Convento Cusco

Lobby
49-inch LCD TV with cable channels, TV, iPod dock
View from room
Reception
Bar (on property)

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Room service

Explore the area

Map
Esquina De La Calle Ruinas 432, y San Agustin, Cusco, Cusco, 8002
  • Twelve Angled Stone
    2 min walk
  • Cusco Cathedral
    2 min walk
  • Santa Catalina Convent
    2 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    14 min drive

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Separate bathtub and shower, free toiletries, dressing gowns, slippers

Room, 2 Double Beds, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Mountain View

Separate bathtub and shower, free toiletries, dressing gowns, slippers

Suite, 1 King Bed, Mountain View

  • 65 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Memory-foam beds, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

Memory-foam beds, in-room safe, desk, blackout curtains

Family Room, 2 Double Beds, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View (Terrace)

View from room

Room, 1 King Bed, Non Smoking, Courtyard View (Terrace)

  • 31.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Memory-foam beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Accessible bathroom

Deluxe Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Suite, 1 King Bed, Non Smoking

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Exterior

Palacio del Inka, A Luxury Collection Hotel by Marriott

Spa
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Restaurant
Gym
4.8 out of 5, Exceptional, (845)
The price is NZ$678
for 1 night
includes taxes & fees
6 Jan - 7 Jan
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About the area

Cusco

Located in Cusco (Cusco Historic Center), JW Marriott El Convento Cusco is within a 5-minute walk of Plaza de Armas and UNSAAC Yale International Center. .This luxury hotel is 0.1 mi (0.1 km) from Hatunrumiyoc and 0.1 mi (0.1 km) from Museum of Religious Art.

What's nearby

  • Twelve Angled Stone - 2 min walk
  • Cusco Cathedral - 2 min walk
  • Plaza de Armas - 4 min walk
  • Coricancha - 8 min walk
  • San Pedro Market - 12 min walk

Getting around

  • San Pedro Station - 14 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 14 min drive

Restaurants

  • ‪Museo del Pisco - ‬1 min walk
  • ‪Cicciolina Cafe - ‬1 min walk
  • ‪La Bodega 138 - ‬2 min walk
  • ‪Mama Seledonia - ‬1 min walk
  • ‪Pizzeria Trattoria Casa Grande Cusco - ‬1 min walk

About this property

JW Marriott El Convento Cusco

Luxury Cusco hotel in Cusco Historic Center with a full-service spa
JW Marriott El Convento Cusco offers 153 accommodations with iPod docking stations and safes. Beds feature memory foam mattresses. 49-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a sauna.
The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 153 guestrooms featuring refrigerators and iPod docking stations. Your room comes with a memory foam bed. 49-inch LCD televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bathrobes.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool and a sauna. Additional features at this hotel include concierge services, gift shops/newsstands, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, limo/town car service, and express check-in.
A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.
Qespi Bar - Onsite bar.
Qespi Restaurant - This restaurant specializes in Peruvian cuisine and serves dinner only. Open daily.
Late night fare is available from room service (during limited hours).

Awards and affiliations

JW Marriott El Convento Cusco is listed in the 2021 Travel + Leisure 500.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 00 per stay)

Parking and public transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Qespi Bar
  • Qespi Restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 150
  • Front entrance ramp
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Visual fire alarm
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Memory-foam mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 49-inch LCD TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The room rate includes breakfast for up to to 2 guests. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 41.30 per accommodation, per night
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 00 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 20334766714

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Cusco
JW Marriott Hotel Cusco
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Hotel
JW Marriott El Convento Cusco
JW Marriott El Convento
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Cusco Cusco
JW Marriott El Convento Cusco Hotel Cusco

JW Marriott El Convento Cusco Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 879 out of 1003 reviews" "
Rating 8 - Good. 76 out of 1003 reviews" "
Rating 6 - Okay. 27 out of 1003 reviews" "
Rating 4 - Poor. 7 out of 1003 reviews" "
Rating 2 - Terrible. 14 out of 1003 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Glen, Concord

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

CHRISTIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Jorge A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with many amenities and great location close to everything
Stayed 1 night in Sep 2024

10/10 Excellent

Michael, Prospect

Travelled with family
Every person on the hotel staff went out of his or her way to please. A great experience at this property.
Stayed 3 nights in Sep 2024

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience
Stayed 4 nights in Aug 2024

10/10 Excellent

Maria, Arlington

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The service at this hotel is world class and probably one of the best on the planet. The service was personalized and in particular, the paramedics were readily available to help my sick son. Thanks to the staff for making our stay memorable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Marco Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito hotel y una atención de primera
Stayed 1 night in Aug 2024

8/10 Good

Fazia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The JWM is a stunning property. The rooms are nicely appointed & the staff were friendly & accommodating. Breakfast was good. We had one issue with the AC/Heat thermostat. At night when the temperature dropped, the heat took hours to warm up the room. The touch of the vents felt slightly warm not hot. But this matter is of no reflection on the staff, they were great, this is an engineering issue, had a similar heating issue with another Marriott in Lima.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a lot of history very well located
Stayed 4 nights in Aug 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 2 nights in Aug 2024

10/10 Excellent

Clement

Stayed 2 nights in Jul 2024

10/10 Excellent

Adriana

Stayed 2 nights in Jul 2024

10/10 Excellent

Iram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and service, great hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

iram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel Great service Amazing breakfast A great welcoming reception in the evening Very efficient assistance with plans of the tours
Stayed 1 night in Jul 2024

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This by far was my favorite Marriott I have ever stayed in. Absolutely wonderful experience. The staff were excellent. It was a perfect stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Sulochana, Lexington

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a bustling part of town. Plenty to see and do within a 10min walk.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena elección!
Excelente servicio, atención al cliente y perfecta ubicación.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent experience.
Stayed 3 nights in Jun 2024

8/10 Good

arali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The rooms were a little tiny than my expectations for a 5 star place. The amenities, and attitude of the staff are awesome. My husband had altitude sickness n the staff and hotel were very accommodating to help us out in every way.
Stayed 2 nights in Jul 2024

10/10 Excellent

sisian

e!
Stayed 5 nights in Jun 2024

10/10 Excellent

Elisabeth Brockman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with exceptional customer service
Stayed 1 night in Jun 2024

10/10 Excellent

Elisabeth Brockman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel with exceptional customer service
Stayed 2 nights in Jun 2024

10/10 Excellent

HERNAN

Todo bien
Stayed 1 night in Jun 2024