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Sheraton Grand Hiroshima Hotel

4.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Grand Hiroshima Hotel

Club Suite, 1 Bedroom, Corner
In-room safe, desk, laptop workspace, blackout curtains
2 restaurants, lunch served
Banquet hall
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Spa
  • Gym

Explore the area

Map
12-1 Wakakusa-cho, Higashi-ku, Hiroshima, Hiroshima-ken, 732-0053
  • Mazda Zoom-Zoom Stadium
    ‪14 min walk‬
  • Shukkeien
    ‪17 min walk‬
  • Hiroshima Central Shopping District
    ‪2 min drive‬
  • Hiroshima (HIW-Hiroshima - Nishi)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(29 reviews)
  • 35.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Club Room, 2 Double Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 35.0 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom

Club Suite, 1 Bedroom

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(17 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner

  • 80 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

9.0 out of 10
Wonderful
(12 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Corner

Room, 2 Double Beds, Corner

Room, 2 Double Beds, Corner

9.2 out of 10
Wonderful
(7 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner

  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Hiroshima

Located in Hiroshima (Hiroshima City Centre), Sheraton Grand Hiroshima Hotel is within a 15-minute walk of Hiroshima Toshogu and Kyobashi River. .This luxury hotel is 17.4 mi (27.9 km) from Itsukushima Shrine and 0.7 mi (1.2 km) from Shimizu Theater.

What's nearby

  • Mazda Zoom-Zoom Stadium - 14 min walk
  • Hiroshima Green Arena - 3 min drive
  • Hiroshima Peace Memorial Park - 4 min drive
  • Atomic Bomb Dome - 4 min drive
  • Hiroshima Peace Memorial Museum - 4 min drive

Getting around

  • Hiroshima Station - 3 min walk
  • Matoba-cho Station - 12 min walk
  • Hiroshima Airport (HIJ) - 35 min drive

Restaurants

  • ‪一風堂 - ‬3 min walk
  • ‪ばくだん屋 - ‬3 min walk
  • ‪Sheraton Club - ‬3 min walk
  • ‪海賊料理と牡蠣の店 村上海賊 - ‬3 min walk
  • ‪tapas kitchen by Massa - ‬2 min walk

About this property

Sheraton Grand Hiroshima Hotel

Luxury Hiroshima hotel in Hiroshima City Centre with 2 restaurants
Sheraton Grand Hiroshima Hotel offers 238 accommodations with DVD players and laptop-compatible safes. A pillow menu is available. 32-inch flat-screen televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms. Services include massages.
Make yourself at home in one of the 238 guestrooms featuring refrigerators and DVD players. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with premium TV channels provide entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Grab a bite at Bridges, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 7 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Bridges - Onsite restaurant.
MIYABI-TEI - This restaurant serves lunch and dinner. Open daily.
Lobby Lounge - Onsite restaurant. Open daily.
MIYABI-TEI Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1500 per night)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: JPY 3900 for adults and JPY 1950 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Bridges
  • MIYABI-TEI
  • Lobby Lounge
  • MIYABI-TEI Bar

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Sauna
  • Spa services
  • A hot tub
  • Steam room

Family friendly

  • DVD player
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms - 7

Outdoors

  • Garden
  • Terrace

Spa

  • 6 treatment rooms
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Portable bath seat
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Rooftop garden
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • DVD player
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Restaurant dining guide
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property charges a fee of JPY 2,500 (tax and service charge included) for children 4-12 years per night, per child to access the Sheraton Club Lounge.

Renovations and closures

The following facilities or services will be unavailable from February 18 2025 to February 19 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 5000.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3900 for adults and JPY 1950 for children
  • Self parking fee: JPY 1500 per night
  • Rollaway bed fee: JPY 5000.0 per day
  • Facilities fee: JPY 1650 and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hiroshima Sheraton
Hotel Sheraton Hiroshima
Sheraton Hiroshima
Sheraton Grand Hiroshima
Sheraton Hotel Hiroshima
Sheraton Grand Hiroshima Hotel Hotel
Sheraton Grand Hiroshima Hotel Hiroshima
Sheraton Grand Hiroshima Hotel Hotel Hiroshima

Sheraton Grand Hiroshima Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 999 reviews" "
Rating 8 - Good. 217 out of 999 reviews" "
Rating 6 - Okay. 54 out of 999 reviews" "
Rating 4 - Poor. 15 out of 999 reviews" "
Rating 2 - Terrible. 11 out of 999 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Nancy, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spend a lot of time in Hiroshima and have stayed at many hotels in the city but this was my first stay at the Sherton because it is often the most expensive of all the hotel choices. I often wondered if it was a good value for the cost. There were many nice elements but at te same time there were many awkward moments. The Sherton obviously caters to a very International clientele. For this reason, I was surprised that the check in process was awkward. For example, instead of asking if we would like to arrange a late check out, the receptionist asked when we would like to leave as if there is an option to leave as late as you would like. It was my birthday and the receptionist presented a small bouquet of flowers to my husband and wished him a happy birthday. We rserved a room on an Executive Floor with Lounge access. The room was large by Japanese standards and had a King size bed. The room was clean. There is a Nespresso coffee machine and a small fridge/mini bar that only contained two cans od Pepsi and two cans of Pepsi Zero. Although I read many reviews regarding the small size of the Club lounge and the limited offerings, I decided to wait and see for myself rather than trust other reviewer's opinions. In this case, I should have trust the other reviewers. It is the smallest lounge in any hotel I have ever stayed at. The offerings were very limited during what they were calling "Tea Time" and "Happy Hour" So is the Marriot a good value for the money, probably not.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! One of the nicest hotels I've ever stayed in. We were on the last leg of our 12 day Japan tour and stayed here for two of those nights. Beautiful spacious room with a gorgeous view of the city. Also a large soaking tub really helped everyone relax after so much walking. This hotel is located right outside the doors of Hiroshima station so it couldn't be any more convenient. The staff was super friendly as well. There was a nice food court area right outside of the hotel in Hiroshima station that we really enjoyed. My son and I spoke hardly any Japanese but we had no trouble at all getting around and the staff was very accommodating. We loved our stay and I can't wait to come back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay at the Sheraton when traveling the next day. So easy to get to trains and airport bus.
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and comfortable. Service is great. Will stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location, staff was always very helpful. Extremely delightful stay. Enjoyed every minute of it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was immaculate. Staff were helpful and polite. Dinner was of the highest standard. One of the best stays of my trip to Japan.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Right next to the train station. Easy access. Staff very friendly. Great find.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel
The hotel was beautiful from the reception/lobby to our room. Everything was clean, the staff were very welcoming and helpful. Our room was spacious and bed was comfortable. The only thing we are not a fan of is the glass walls for the toilet
Stayed 2 nights in Sep 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and we were even able to get into the room 1.5 hours earlier - which allowed us to get immediately started on our sightseeing! The room was the most spacious room from all hotels we had and it was clean and luxurious with an awesome view! The Club was really nice and had a great atmosphere for taking a break and getting something to eat and drink in the evening and morning. My wife liked the coffee! On top of everything - the Hotel is just beside the trainstation with great Shinkansen connections - only a few steps to go. As such, there were plenty of good food places around in very short walking distance. Last but not least - Hiroshima has three bus lines which can be used to easily get around to visit all the cultural and historic places. When we were there, it was really hot and humid and as such this was really convenient! HIGHLY recommendable!
Stayed 1 night in Sep 2024

10/10 Excellent

Kim-Fu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Concierge Kanane Sugiyama was very helpful and went above and beyond to map out our trip.
Stayed 1 night in Sep 2024

6/10 Okay

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were nice, the hotel clean, and right there at Hiroshima Station. The hotel food was ridiculously priced by any standard (especially breakfast), and the “open concept” bathroom is going to be a deal breaker for a lot of people that might be sharing a room and might not want audience when they shower or use the toilet (glass doors that transition from mostly frosted to transparent; ladies, everyone in the room will see your breasts). There’s no place to change privately unless you fit in the armoire.
Stayed 3 nights in Aug 2024

10/10 Excellent

Anna M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Family of 5 for a 2 night stay. Was good - no problems Good position near main station
Stayed 1 night in Jul 2024

10/10 Excellent

Eric, Ann Arbor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite hotel whenever we visit Hiroshima. Short walk from the Shinkansen gate to the hotel’s 2F entrance — all on the same level and all covered from rain, etc. Easy access to the town (streetcar) and surrounding towns (Shinkansen or JR Lines). Staff are very courteous and helpful. Good breakfast buffet. Rooms are spacious and clean. Only one item for improvement — the king size bed in our room was starting to show its age. Still, always happy to have a king size bed in Japan:)
Stayed 7 nights in Aug 2024

8/10 Good

Adelis

Travelled with family
Liked: Cleanliness
Not again
Stayed 2 nights in Jul 2024

8/10 Good

Gena

Stayed 2 nights in Jul 2024

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to Hiroshima station and amenities. Many great restaurants in walking distance. Modern open concept washroom was why I gave this hotel 4 stars is the toilet and shower area were not private enough. My daughter could hear me use the toilet while brushing her teeth. You need to be very comfortable with your roommates 😁.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mitsuko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is connected to Shinkansen gate at Hiroshima Station and the Station Mall. There are many restaurants and souvenirs and food shops within the building. The room was quiet except that you might hear a subtle train sound at night when it is quiet. The sink space and bathroom are roomy, clean and well-designed. The bedding was a bit heavy but this is probably because of eco-friendly cotton filling? Overall, it is very convenient for both business and sightseeing.
Stayed 1 night in Jul 2024

10/10 Excellent

Camille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff was very friendly
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose Luis

Stayed 2 nights in Jul 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel! Perfectly located next to the Hiroshima Station. It even has an access to the station. The room was spacious, very clean and the bed was comfortable and with great pillows. The breakfast buffet was great! Would definitely recommend!
Stayed 1 night in Jul 2024

10/10 Excellent

Timothy

Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
This hotel is connected to the train station with a covered walkway. Very convenient if it is raining heavily. Breakfast buffet was nice. Easy to eat at the train station, too. One drawback is the room was not really family friendly. The unlockable and almost see through bathroom doors although pretty were not very functional.
Stayed 1 night in Jul 2024

6/10 Okay

Gordon

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Meh
Good comfy beds. Very clean. Can’t understand why the bathroom is part of the main room and going to the toilet didn’t feel very private as a result. Tried to get lunch at 14.00 but was told lunch was no longer being served (found that odd as they advertised it as finishing at 14.30). Despite that breakfast was good and most of the staff pretty good, but on the whole I probably wouldn’t stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible front desk staff.
Front desk staff was extremely helpful. They helped me make a reservation for a ferry to Miyajima. Always smiling!
Stayed 2 nights in Jul 2024