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Sandman Signature Ottawa Airport Hotel

3.5 star property

Photo gallery for Sandman Signature Ottawa Airport Hotel

Exterior
Breakfast, lunch and dinner served
Lobby
Lobby
Grand Suite, 1 King Bed with Sofa bed, Kitchenette

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar

Explore the area

Map
250 West Hunt Club Road, Ottawa, ON, K2E 0B7
  • Nepean Sportsplex
    ‪5 min drive‬
  • Algonquin College
    ‪7 min drive‬
  • Carleton University
    ‪8 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed with Sofa bed, Kitchenette

Grand Suite, 1 King Bed with Sofa bed, Kitchenette

Grand Suite, 1 King Bed with Sofa bed, Kitchenette

  • 59 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Sofa Bed

Standard Room, 2 Queen Beds, Sofa Bed

Standard Room, 2 Queen Beds, Sofa Bed

  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Standard Suite, 1 King Bed with Sofa bed, Kitchenette

Standard Suite, 1 King Bed with Sofa bed, Kitchenette

Standard Suite, 1 King Bed with Sofa bed, Kitchenette

  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Suite, 1 King Bed, Kitchen

Standard Suite, 1 King Bed, Kitchen

Standard Suite, 1 King Bed, Kitchen

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Ottawa

With a stay at Sandman Signature Ottawa Airport Hotel in Ottawa (Nepean), you'll be a 1-minute drive from Rideau Canal and 8 minutes from Carleton University. .This hotel is 8 mi (12.9 km) from Parliament Hill and 9.8 mi (15.7 km) from Casino du Lac Leamy.

What's nearby

  • Rideau Canal - 16 min walk - 1.4 km
  • Nepean Sportsplex - 5 min drive - 5.0 km
  • Algonquin College - 7 min drive - 5.8 km
  • Carleton University - 8 min drive - 7.6 km
  • Ottawa Hospital Civic Campus - 10 min drive - 8.0 km

Getting around

  • Ottawa Fallowfield Station - 7 min drive
  • Confederation Station - 8 min drive
  • Ottawa International Airport (YOW) - 6 min drive

Restaurants

  • ‪Mandarin Restaurant - ‬5 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Vittoria Trattoria - ‬3 min drive
  • ‪A&W Restaurant - ‬3 min drive

About this property

Sandman Signature Ottawa Airport Hotel

Hotel with free parking, near Rideau Canal
Sandman Signature Ottawa Airport Hotel offers 201 accommodations with minibars and safes. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 201 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and 42-inch flat-screen televisions are provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a vending machine.
Grab a bite to eat at Chop Steakhouse & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). To-go breakfasts are available daily from 4:00 AM to noon for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).
To-go breakfasts are available for a surcharge and are served each morning between 4:00 AM and noon.
Chop Steakhouse & Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast to-go available 4:00 AM to noon for a fee: CAD 9.04 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chop Steakhouse & Bar

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Hand-held showerhead
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property’s laundry service will not be available on weekends
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation, per night (maximum CAD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately CAD 9.04 per person
  • Pet fee: CAD 30 per accommodation, per night (maximum CAD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandman Signature Ottawa Airport
Hotel Sandman Signature Ottawa Airport Hotel Ottawa
Ottawa Sandman Signature Ottawa Airport Hotel Hotel
Hotel Sandman Signature Ottawa Airport Hotel
Sandman Signature Ottawa Airport Hotel Ottawa
Sandman Signature Hotel
Sandman Signature
Sandman Signature Ottawa
Sandman Signature Ottawa
Sandman Signature Ottawa Airport Hotel Hotel
Sandman Signature Ottawa Airport Hotel Ottawa
Sandman Signature Ottawa Airport Hotel Hotel Ottawa

Sandman Signature Ottawa Airport Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 965 out of 1555 reviews
Rating 8 - Good. 364 out of 1555 reviews
Rating 6 - Okay. 115 out of 1555 reviews
Rating 4 - Poor. 59 out of 1555 reviews
Rating 2 - Terrible. 52 out of 1555 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mavis

Travelled with family and small children
Liked: Cleanliness, amenities
Clean property within walking distance to restaurants and easy, close parking. Small pool and hot tub that was good for the kids.
Stayed 1 night in Dec 2024

10/10 Excellent

Christine, gananoque

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in Dec 2024

10/10 Excellent

Rhonda

Stayed 1 night in Dec 2024

6/10 Okay

Kathy

I appreciated the warm welcome upon entering the hotel by the first receptionist. I was offered an upgrade for a nominal fee. Upon entering my room, the bathroom had been used. There were dirty towels, garbage in the receptacle and dirty sink and counter in the bathroom. The television didn't allow me to use my Netflix, prime Disney etc. there was a bag of takeout in the hallway (not mine)that sat for three days until I placed it on the chambermaid cart so it wouldn't be left. After requesting refresh services, the counters were left dirty.
Stayed 8 nights in Dec 2024

6/10 Okay

Ronald K

Disliked: Staff & service
I was there for 6 nights and housekeeping only cleaned my room once, and that was after I asked them to. One of two elevators was broken during a time when kids hockey teams were there causing long wait times for the elevator. The adjacent restaurant was closed for breakfast every morning despite all the signs in the hotel advertising otherwise. When I checked out and planned to share the feedback, there wasn’t any staff at the front desk and guests were backed up waiting to check out, so I just dropped my room cards in the express checkout box and left.
Stayed 6 nights in Dec 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

CHRIS

Stayed 1 night in Dec 2024

6/10 Okay

DANIEL

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
1 of 2 elevators out of service with a full hotel. Not good. Room fridge was unplugged so my beer never cooled. A travesty!
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen, Woodbridge

Stayed 1 night in Nov 2024

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Joy

Stayed 1 night in Dec 2024

10/10 Excellent

Asaad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lili cassandra

Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Karen

Disliked: Staff & service
The hotel wasn't anything special. The room had a funky smell when we walked in. We opened the patio door to air it out. I booked a king size bed but the bed did not appear to be a king. I called the front desk to ask if there was a mistake, apparently I booked a "standard" king room. I was not aware there were different in the sizes of king beds. We were disappointed and were sure it was a Queen room we had. I booked it using Expedia, I have never had an issue using them in the past, we usually get what we book. We won't be going back to this hotel anytime soon.
Stayed 1 night in Dec 2024

10/10 Excellent

laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel nice room great amenities but room 201 is very noisy; can hear traffic and some other annoying noise…gurgle or fan not sure but it is definitely annoying
Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service, property conditions & facilities
The main areas of the hotel are clean and staff seems friendly. Prior to arrival I requested a room upgrade, if available direct with the hotel and they granted the request which was nice! Our room was spacious and clean when we arrived although lacking a few toiletries. My area of disappointment lay in the housekeeping when staying more than one night. I stayed in May for two nights, put the hanger on my door requesting housekeeping at 9am, and when I got back to the room at 10pm, the hanger was still there. I assumed they were busy and thought it was a 'one-off'. I called the front desk and requested the items I needed. Pretty much the same happened this time. They did come in the room though, but only replaced the toilet paper? Nothing else? Since Covid, it seems many hotels charge more to stay but do less. There's no longer service if you stay 2 to 3 days; you have to 'request' it and at this hotel it's spotty at best. Having a clean room may not be important to all as it's 'just a place to sleep' but it's important to me. I don't think I'll stay here again.
Stayed 2 nights in Dec 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Clean. Coffee in the morning was great. Having Chop there is awesome.
Stayed 4 nights in Dec 2024

10/10 Excellent

Christine, gananoque

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
na
Stayed 1 night in Dec 2024

10/10 Excellent

Scot

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lifan

Stayed 1 night in Nov 2024

10/10 Excellent

Erze

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay
Stayed 1 night in Nov 2024

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024