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Sandman Signature Ottawa Airport Hotel

3.5 star property

Photo gallery for Sandman Signature Ottawa Airport Hotel

Exterior
Lobby
Standard Room, 1 King Bed, Accessible
Indoor pool
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View map
250 West Hunt Club Road, Ottawa, ON, K2E 0B7
  • Place, Rideau Canal
    ‪10 min walk‬
  • Place, Nepean Sportsplex
    ‪6 min drive‬
  • Place, Algonquin College
    ‪11 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(136 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(47 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(12 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Sofa Bed

Standard Room, 2 Queen Beds, Sofa Bed

Standard Room, 2 Queen Beds, Sofa Bed

8.8 out of 10
Excellent
(29 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Suite, 1 King Bed with Sofa bed, Kitchenette

Standard Suite, 1 King Bed with Sofa bed, Kitchenette

Standard Suite, 1 King Bed with Sofa bed, Kitchenette

7.4 out of 10
Good
(9 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Suite, 1 King Bed, Kitchen

Standard Suite, 1 King Bed, Kitchen

Standard Suite, 1 King Bed, Kitchen

8.4 out of 10
Very good
(12 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Suite, 1 King Bed with Sofa bed, Kitchenette

Grand Suite, 1 King Bed with Sofa bed, Kitchenette

Grand Suite, 1 King Bed with Sofa bed, Kitchenette

8.8 out of 10
Excellent
(3 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

8.6 out of 10
Excellent
(30 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Lobby
Homewood Suites By Hilton Ottawa Airport
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  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.7 out of 5, Exceptional, 1,048 reviews
The price is NZ$234
includes taxes & fees
11 May - 12 May
Homewood Suites By Hilton Ottawa Airport

About the area

Ottawa

With a stay at Sandman Signature Ottawa Airport Hotel in Ottawa (Nepean), you'll be a 1-minute drive from Rideau Canal and 8 minutes from Carleton University. .This hotel is 8 mi (12.9 km) from Parliament Hill and 8.5 mi (13.7 km) from Byward Market Square.

What's nearby

  • Rideau Canal - 10 min walk - 0.9 km
  • Nepean Sportsplex - 6 min drive - 4.4 km
  • Algonquin College - 11 min drive - 6.6 km
  • Parliament Hill - 25 min drive - 30.6 km
  • Byward Market Square - 26 min drive - 30.9 km

Getting around

  • Ottawa Fallowfield Station - 7 min drive
  • Confederation Station - 8 min drive
  • Ottawa International Airport (YOW) - 6 min drive

Restaurants

  • ‪Mandarin Restaurant - ‬4 min walk
  • ‪Agha Turkish Restaurant - ‬2 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪50 Two Breakfast & Lunch - ‬18 min walk
  • ‪Circle K - ‬2 min drive

About this property

Sandman Signature Ottawa Airport Hotel

Sandman Signature Ottawa Airport Hotel offers 201 accommodations with minibars and safes. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 201 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and 42-inch flat-screen televisions are provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a vending machine.
Grab a bite to eat at Chop Steakhouse & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). To-go breakfasts are available daily from 4:00 AM to noon for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).
To-go breakfasts are available for a surcharge and are served each morning between 4:00 AM and noon.
Chop Steakhouse & Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast to-go available 4:00 AM to noon for a fee: CAD 9.04 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chop Steakhouse & Bar

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Hand-held showerhead
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property’s laundry service will not be available on weekends
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation, per night (maximum CAD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately CAD 9.04 per person
  • Pet fee: CAD 30 per accommodation, per night (maximum CAD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandman Signature Ottawa Airport
Hotel Sandman Signature Ottawa Airport Hotel Ottawa
Ottawa Sandman Signature Ottawa Airport Hotel Hotel
Hotel Sandman Signature Ottawa Airport Hotel
Sandman Signature Ottawa Airport Hotel Ottawa
Sandman Signature Hotel
Sandman Signature
Sandman Signature Ottawa
Sandman Signature Ottawa
Sandman Signature Ottawa Airport Hotel Hotel
Sandman Signature Ottawa Airport Hotel Ottawa
Sandman Signature Ottawa Airport Hotel Hotel Ottawa

Sandman Signature Ottawa Airport Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1454 out of 2289 reviews
Rating 8 - Good. 539 out of 2289 reviews
Rating 6 - Okay. 172 out of 2289 reviews
Rating 4 - Poor. 67 out of 2289 reviews
Rating 2 - Terrible. 57 out of 2289 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Leslie

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Our room was not ready - we arrived at 7pm and had to wait in the lobby until 730pm No compensation was provided to make up For this Also our room was not cleaned once or even up to standards upon check in
Stayed 2 nights in Jan 2026

10/10 Excellent

Cindy

I loved the interesting decor, the
Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Stayed 1 night in Jan 2026

10/10 Excellent

Danny

Stayed 2 nights in Jan 2026

6/10 Okay

Josee

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
I made a reservation due to a snow storm. I needed to be at a meeting in Ottawa early Monday morning. My daughter & I arrived around 3pm, it was a blizzard and -27 outside. The front doors were locked with a sign saying work was being done in the floor. We stood outside while someone was in the lobby shampooing the carpet. It was cold, and he walked over like we were inconveniencing him. A lady stood on the opposite side of the front desk watching us, the maintenance person stood near the door watching us and nobody at the front desk. What felt like five minutes, finally the maintenance person went behind the desk to get someone from customer service to check us in. Nobody said hello, welcome, nothing. We went down to the pool and housekeeping was all over our floor with laundry carts, bags of dirty laundry. Housekeepers were sitting in the hallway, on the ground on their cellphones, chit chatting to each other. I’ve never seen anything like it. Very unprofessional. It was 7:50pm, we could still hear housekeeping on our floor passing the vacuum from across the hall. The noise was unreal. Could hear people talking in the hallway, doors slamming, I could hear the shower running in room next to us. Maybe because I had a small child, trying to get ready for bed but this was something I had never experienced in a hotel. The pool water was very cloudy and cold. The hot tub looked a lot better.
Stayed 1 night in Jan 2026

10/10 Excellent

J Peter

Stayed 1 night in Jan 2026

10/10 Excellent

Angela

Stayed 1 night in Jan 2026

4/10 Poor

Courtney

Liked: Cleanliness
Disliked: Amenities
Hotel was not great. Lots of amenities missing in room.
Stayed 1 night in Jan 2026

10/10 Excellent

Yuen

Stayed 1 night in Jan 2026

8/10 Good

Brandon

Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, quick & easy check in, clean & comfortable rooms, plenty of free parking on site
Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Never stayed at a Sandman before and very surprised at what a hotel it is
Stayed 1 night in Jan 2026

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities
Room was clean
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Everything fantastic would highly recommend and we will be back!
Stayed 1 night in Jan 2026

10/10 Excellent

Jake

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff. Interesting decor.
Stayed 1 night in Jan 2026

10/10 Excellent

heather

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous staff and the suite was clean and well equipped
Stayed 1 night in Jan 2026

8/10 Good

Wanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2026

10/10 Excellent

Jean Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

2/10 Terrible

Melissa

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The room smelled awful-so bad actually, I called the front desk for air freshener. It smelled like a mixture of smoke and stale air. It was disgusting. Before the air freshener even made it to the room, I went to the bathroom and was greeted by a scurrying silverfish (of which I have a picture). We were moved rooms but it was still very disappointing.
Stayed 1 night in Jan 2026

10/10 Excellent

Kai-Lee

Stayed 1 night in Jan 2026

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities
Great stay. Clean room, professional staff. Great location to amenities.
Stayed 1 night in Jan 2026

10/10 Excellent

Catherine-Ann

Stayed 1 night in Jan 2026

10/10 Excellent

laurie

Stayed 1 night in Jan 2026

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2026