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Sandman Signature Ottawa Airport Hotel

3.5 star property

Photo gallery for Sandman Signature Ottawa Airport Hotel

Exterior
Standard Suite, 1 King Bed, Kitchen
Indoor pool
Lobby lounge
Breakfast, lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar

Explore the area

View map
250 West Hunt Club Road, Ottawa, ON, K2E 0B7
  • Place, Rideau Canal
    ‪8 min walk‬
  • Place, Carleton University
    ‪13 min drive‬
  • Place, Canadian Tire Centre
    ‪17 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(117 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Free toiletries, hair dryer, bathrobes, towels

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(45 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(8 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Sofa Bed

Free toiletries, hair dryer, bathrobes, towels

Standard Room, 2 Queen Beds, Sofa Bed

8.8 out of 10
Excellent
(26 reviews)
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Standard Suite, 1 King Bed with Sofa bed, Kitchenette

Standard Suite, 1 King Bed with Sofa bed, Kitchenette

Standard Suite, 1 King Bed with Sofa bed, Kitchenette

7.0 out of 10
Good
(8 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Suite, 1 King Bed, Kitchen

Standard Suite, 1 King Bed, Kitchen

Standard Suite, 1 King Bed, Kitchen

8.4 out of 10
Very good
(12 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed with Sofa bed, Kitchenette

Grand Suite, 1 King Bed with Sofa bed, Kitchenette

Grand Suite, 1 King Bed with Sofa bed, Kitchenette

8.8 out of 10
Excellent
(3 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Bathroom

Standard Room, 1 King Bed, Accessible

8.6 out of 10
Excellent
(23 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Ottawa

With a stay at Sandman Signature Ottawa Airport Hotel in Ottawa (Nepean), you'll be a 1-minute drive from Rideau Canal and 8 minutes from Carleton University. .This hotel is 14.6 mi (23.5 km) from Canadian Tire Centre and 8 mi (12.9 km) from Parliament Hill.

What's nearby

  • Rideau Canal - 8 min walk - 0.7 km
  • Carleton University - 13 min drive - 5.5 km
  • Canadian Tire Centre - 17 min drive - 25.5 km
  • Parliament Hill - 25 min drive - 16.0 km
  • Byward Market Square - 25 min drive - 18.6 km

Getting around

  • Ottawa Fallowfield Station - 7 min drive
  • Confederation Station - 8 min drive
  • Ottawa International Airport (YOW) - 6 min drive

Restaurants

  • ‪Mandarin Restaurant - ‬5 min walk
  • ‪50 Two Breakfast & Lunch - ‬18 min walk
  • ‪Agha Turkish Restaurant - ‬2 min drive
  • ‪Les Grillades - ‬3 min drive
  • ‪Nita Beer Company - ‬4 min drive

About this property

Sandman Signature Ottawa Airport Hotel

Hotel with free parking, near Rideau Canal
Sandman Signature Ottawa Airport Hotel offers 201 accommodations with minibars and safes. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 201 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and 42-inch flat-screen televisions are provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a vending machine.
Grab a bite to eat at Chop Steakhouse & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). To-go breakfasts are available daily from 4:00 AM to noon for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).
To-go breakfasts are available for a surcharge and are served each morning between 4:00 AM and noon.
Chop Steakhouse & Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast to-go available 4:00 AM to noon for a fee: CAD 9.04 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chop Steakhouse & Bar

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Hand-held showerhead
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property’s laundry service will not be available on weekends
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation, per night (maximum CAD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately CAD 9.04 per person
  • Pet fee: CAD 30 per accommodation, per night (maximum CAD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandman Signature Ottawa Airport
Hotel Sandman Signature Ottawa Airport Hotel Ottawa
Ottawa Sandman Signature Ottawa Airport Hotel Hotel
Hotel Sandman Signature Ottawa Airport Hotel
Sandman Signature Ottawa Airport Hotel Ottawa
Sandman Signature Hotel
Sandman Signature
Sandman Signature Ottawa
Sandman Signature Ottawa
Sandman Signature Ottawa Airport Hotel Hotel
Sandman Signature Ottawa Airport Hotel Ottawa
Sandman Signature Ottawa Airport Hotel Hotel Ottawa

Sandman Signature Ottawa Airport Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1284 out of 2028 reviews
Rating 8 - Good. 483 out of 2028 reviews
Rating 6 - Okay. 148 out of 2028 reviews
Rating 4 - Poor. 63 out of 2028 reviews
Rating 2 - Terrible. 50 out of 2028 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

mike

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Just a lot of chlorine in the pool.
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for all your dining needs. Free parking on premises and also airport shuttle is available. Hotel was clean, modern and spacious. Would definitely come again
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 1 night in Aug 2025

2/10 Terrible

Joshua

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rude staff
Stayed 1 night in Aug 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My greatest fear for booking any kind of service online is the fact that seconds after delivering said service you will be asked to provide a review of the service. Seriously makes me want to avoid using that service provider. It needs to stop.
Stayed 2 nights in Aug 2025

10/10 Excellent

Samuel

Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Stayed 2 nights in Aug 2025

10/10 Excellent

matthew

Stayed 1 night in Aug 2025

10/10 Excellent

Myra

Stayed 1 night in Aug 2025

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 2 nights in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
lovely location. Elevators were not working on the weekend of our stay. Not sure why such a great hotel chain could not get the elevators serviced.
Stayed 1 night in Aug 2025

8/10 Good

Marcello

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always my #1 place to stay while in Ottawa

It's always my favourite place to stay while in Ottawa. The room is clean and the bed is comfortable.
Stayed 1 night in Aug 2025

6/10 Okay

Louis

Travelled with pets, Travelled with partner
Liked: Staff & service
Good check-in, dog charge isn't too bad, rooms are a good size and bed was comfortable. Could have been cleaner especially the bathroom. 1 elevator was broken.
Stayed 1 night in Aug 2025

8/10 Good

Mohamed

Stayed 2 nights in Aug 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was seamless and it was a quick drive to the airport
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tea coffee availability not always accessible.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sidney

Stayed 1 night in Aug 2025

8/10 Good

Maxime

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Joyce

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Aug 2025

8/10 Good

Russ

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenience
Stayed 1 night in Aug 2025

10/10 Excellent

natalie, Toronto

Stayed 1 night in Aug 2025

4/10 Poor

Claudia

Travelled with family and small children
Disliked: Staff & service
I was extremely disappointed in my stay, staff were un pleasant and just stare at you with lack of common courtesy .stayed a night and a half and thought breakfast vouchers were included in price but were not , elevator was down for one evening of stay so I had to walk up stairs with infant and luggage in hand. worst part is I that there is. Two elevators , one was operating upon arrival then eventually both were down and not even a sign posted saying to use stairs. Had over heard another guest arguing with a staff to but a sign up and let people know .
Stayed 2 nights in Aug 2025

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to the Ottawa airport and plenty of good restaurants nearby.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place, really loved it.. Only one major inconvenience... The elevators situation... One is out of service and the second one was acting up. Difficult to understand how this could be possible.At the end of our stay it was still not resolved.. this older couple had to stop on 3rd floor on the way up to 6th... It's too bad as it is a very nice place... I've stayed at many Sandman unfortunately this will stay on my memory as the elevator fiasco.
Stayed 2 nights in Aug 2025