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Eden Andalou Aquapark & Spa

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eden Andalou Aquapark & Spa

Indoor pool, 3 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas
Indoor pool, 3 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas
Front of property
1 bedroom, minibar, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • All-inclusive
    All-inclusive
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool

Explore the area

Map
Km 4, Route d'Amezmiz, Tameslouht, 40000
  • Eden Aquapark
    3 min walk
  • Domaine Royal Palm Marrakech Royal Palm Golf And Country Club
    6 min drive
  • Noria Golf Club
    6 min drive
  • Marrakech (RAK-Menara)
    13 min drive

Room options

View all photos for Grand Room, 1 Double Bed, Non Smoking, Resort View

Grand Room, 1 Double Bed, Non Smoking, Resort View | Living room

Grand Room, 1 Double Bed, Non Smoking, Resort View

  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, Terrace (Poolside)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed, Non Smoking, Terrace (Poolside)

  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Suite, 1 Queen Bed with Sofa bed, Non Smoking

Classic Suite, 1 Queen Bed with Sofa bed, Non Smoking

Classic Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Double Bed, Non Smoking, Poolside

1 bedroom, minibar, in-room safe, desk

Family Room, 1 Double Bed, Non Smoking, Poolside

  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, Garden View

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed, Non Smoking, Garden View

  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, Garden View

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed, Non Smoking, Garden View

  • Sleeps 4
  • 1 Double Bed

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About the area

Tameslouht

Located in Tameslouht, Eden Andalou Aquapark & Spa is in the suburbs, within a 15-minute drive of Noria Golf Club and Assoufid Golf Club. .This all-inclusive hotel is 4 mi (6.4 km) from Samanah Golf Club and 6.5 mi (10.5 km) from Menara Gardens.

What's nearby

  • Oasiria Water Park - 6 min drive - 5.5 km
  • Noria Golf Club - 6 min drive - 4.5 km
  • Jemaa el-Fnaa - 12 min drive - 11.0 km
  • Menara Gardens - 12 min drive - 10.6 km
  • Samanah Golf Club - 20 min drive - 6.5 km

Getting around

  • Marrakech Central Station - 19 min drive
  • Menara Airport (RAK) - 15 min drive

Restaurants

  • ‪Bladna - ‬13 min drive
  • ‪Mazar - ‬12 min drive
  • ‪café la perle rouge - ‬11 min drive
  • ‪Bo Zin - ‬12 min drive
  • ‪Nouba - ‬11 min drive

About this property

Eden Andalou Aquapark & Spa

All-inclusive hotel with 2 restaurants and 3 outdoor pools
Eden Andalou Aquapark & Spa offers 253 accommodations with minibars and safes. Accommodations offer separate sitting areas. 55-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a complimentary water park, a lazy river, and a fitness center.

Children under 11 years old are not allowed in the swimming pool without adult supervision. Guests under 15 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Make yourself at home in one of the 253 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a complimentary water park, and a lazy river. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can get around on the complimentary shuttle, which operates within 9 km.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Atlas, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 5 meeting rooms. A shuttle from the airport to the hotel is complimentary (available 24 hours).
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Atlas - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Jazz Bar - Onsite bar. Open daily.
Le Fès - This restaurant specializes in Moroccan cuisine. Reservations are required. Open daily.
Bar Mimosa - Onsite bar. Open select days.
Late night fare is available from room service (during limited hours).

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and beverages included
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Kids club

Entertainment

Onsite entertainment and activities

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour pick-up airport shuttle
  • Airport shuttle on request
  • Free local area shuttle up to 9 km

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Atlas
  • Jazz Bar
  • Le Fès
  • Bar Mimosa

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Archery
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness centre
  • Free water park access
  • Indoor pool
  • Lifeguards on-site
  • Playground
  • Shopping
  • Spa services

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free cots/infant beds
  • Free water park access
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 5

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 9 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Fireplace in reception
  • No plastic coffee stirrers

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower

Entertainment

  • 55-inch LED TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Late check-out fee: MAD 80
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests with Half Board plans must book meals in advance.

Renovations and closures

The property will be renovating from November 18 2024 to November 20 2024 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MAD 500 per accommodation, per stay, plus a one-time cleaning fee of MAD 500
Welcoming dogs and cats only
1 total (up to 11 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MAD 500 per stay
  • New Year's Eve (31 December) Gala Dinner per adult: MAD 160
  • New Year's Eve (31 December) Gala Dinner per child: MAD 80 (up to 11 years old)
  • A tax is imposed by the city: MAD 39.6 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MAD 500 per accommodation, per stay plus MAD 500 one-time cleaning fee
  • Late check-out fee: MAD 80

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 6:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 15 years old are not allowed in the fitness facility or spa tub, and guests under 11 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Eden Andalou
Eden Andalou All Inclusive
Eden Andalou Aquapark Hotel Tameslouht
Eden Andalou Aquapark All Inclusive
Eden Andalou Aquapark All Inclusive Hotel
Eden Andalou Aquapark All Inclusive Hotel Marrakech
Eden Andalou Aquapark All Inclusive Marrakech
Eden Andalou Hotel Marrakech
Eden Andalou Marrakech
Eden Andalou Spa And Resort
Eden Andalou Aquapark Hotel Marrakech
Eden Andalou Aquapark Tameslouht
Eden Andalou Aquapark Marrakech
Eden alou Aquapark Tameslouht

Eden Andalou Aquapark & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 84 out of 170 reviews" "
Rating 8 - Good. 42 out of 170 reviews" "
Rating 6 - Okay. 16 out of 170 reviews" "
Rating 4 - Poor. 10 out of 170 reviews" "
Rating 2 - Terrible. 18 out of 170 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tyrone

Liked: Cleanliness
Liked the food, staff were pleasant.
Stayed 6 nights in Jul 2024

10/10 Excellent

SYEDUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant start
Loved our stay at this all inclusive hotel. Did we excellent and they had something for everyone. Water park was brilliant and the rooms were very spacious. Must pay the city tax if your child is 12 or above which we didn't know about. Free shuttle to the town, Jame Al Fanaa. Free shuttle one way from airport to the hotel.
Stayed 7 nights in Jul 2024

10/10 Excellent

Lee

Stayed 4 nights in Aug 2024

2/10 Terrible

Asif

Liked: Cleanliness
Stayed 8 nights in Jul 2024

2/10 Terrible

Victoria

Stayed 7 nights in Jul 2024

10/10 Excellent

Sami

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. For family with 3 kids this was great for us as all we did was eat, sleep, swim, have fun and not have to leave the property. Swimming pools were great. Food was great. Staff were great! Will come back for sure
Stayed 2 nights in Aug 2024

10/10 Excellent

abderrahim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Kimberly

Liked: Amenities
Beautiful place! Every single employee was so kind!!! We had a great time. Perfect for families and kids. And we loved the food every day!!!
Stayed 7 nights in Jul 2024

10/10 Excellent

Mohamed

Stayed 3 nights in Jul 2024

10/10 Excellent

Samiha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice looking, a little small for a resort but very good service. We qualified to dine at the fancy restaurant Al Fez as we stayed for more than 3 nights, however the staff had forgotten to tell us this was closed on weekends. Therefore we were not able to adjust our schedules to dine there. Otherwise all staff were friendly, cleanliness was great, and food also tasted great. Would recommend.
Stayed 4 nights in Jul 2024

10/10 Excellent

Billy

Stayed 4 nights in Jul 2024

8/10 Good

Mohamed

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great Family Resort
Apart from the staff at the reception desk who were very dismissive and rude whenever we approached them and always seemed to have a “cant be bothered, just go away” attitude, our stay was very good. we had a big spacious room for a family of 4. Pools were great, aquapark was fun and all inclusive food selection was also great - always something to eat and big variety of choice. Special shoutout to the animation team (Brownie, Smiley, Bruno and the others) their energy was amazing! In the restaurant also Yasmine the omelette chef and Asiya at breakfast were always smiling and greeting me and my family. Idrees and Younus and pretty much all of the waitering team were always on hand to get anything we needed and made sure we were looked after on every visit. Overall would definitely reccomend, just dont expect any help from the reception staff as they were terrible.
Stayed 7 nights in Jul 2024

6/10 Okay

Youssef

Disliked: Staff & service, property conditions & facilities
The quality of food and service was lacking during the first several days of the stay. I understood that the majority of hotel staff was on Eid holidays and so we felt it during the stay. The last two days were OK though it was too little too late.
Stayed 6 nights in Jun 2024

10/10 Excellent

Rehan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at this resort, it has everything a family needs and the water park will keep the kids busy all day. The food is also very nice and the team is amazing. Ayoub and Lamia from reception team are very good speak nice english. Overall highly recommend 👌
Stayed 6 nights in Jul 2024

8/10 Good

Rachid

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the staff are really nice ,the foods amazing ,it's many activities for the kids .
Stayed 3 nights in Jul 2024

4/10 Poor

Angela

Stayed 5 nights in Jul 2024

10/10 Excellent

abde

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The stuff was very professional,the waitresses were very professional especially a guy name was matishe ( Ismail) morning shift.I will come again my family was very happy the kids had a great time.
Stayed 3 nights in Jul 2024

2/10 Terrible

Adam

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

2/10 Terrible

HAFID

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
I previously stayed here couples years ago. Noticed deterioration in all aspects. Some of the personal were very nice others were rude and clueless including management....
Stayed 4 nights in Jun 2024

6/10 Okay

hind A M

Travelled with family
Review
Overall it was ok but comparing to other properties it wasn't outstanding. There are things that could be improved : -We always had to ask for towels because staff didn't automatically replace them. -Tea and coffee in the rooms likewise wasn't replaced without asking. -There were flies constantly landing on the food in the restaurant, which was quite disgusting. There wasn't enough variety of desserts for children. Ice cream was an extra cost, around €4 for a small ice cream 🤔 Hotel admin was very unhelpful when we attempted to change our reservation because of a flight cancellation by the airline.
Stayed 7 nights in May 2024

4/10 Poor

Hind

Travelled with family
Disliked: Cleanliness
Overall it was ok but comparing to other properties it wasn't outstanding. There are things that could be improved : -We always had to ask for towels because staff didn't automatically replace them. -Tea and coffee in the rooms likewise wasn't replaced without asking. -There were flies constantly landing on the food in the restaurant, which was quite disgusting. There wasn't enough variety of desserts for children. Ice cream was an extra cost, around €4 for a small ice cream 🤔 Hotel admin was very unhelpful when we attempted to change our reservation because of a flight cancellation by the airline.
Stayed 7 nights in May 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

2/10 Terrible

Sanaa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
All the staff were very helpful but unfortunately the hotel wasn’t 5star not even 4star the food was good it wasn’t at the standard of the real Moroccan food I’m saying that because I’m Moroccan and I know what I’m talking about. The drinks was very limited we had to pay extra for an other drinks which normally supposed to be all inclusive but been surprised when we arrived at the hotel. Really it should be a 3 star hotel
Stayed 3 nights in May 2024

10/10 Excellent

sadaf

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 6 nights in May 2024

6/10 Okay

Hubert

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024