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North Lakes Hotel And Spa

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for North Lakes Hotel And Spa

Terrace/patio
Food and drink
Family Suite
Indoor pool, pool loungers
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Bar
  • Spa
  • Hot tub
  • 24/7 front desk
  • Pool

Explore the area

Map
Ullswater Road, Penrith, England, CA11 8QT
  • Penrith Castle
    10 min walk
  • Subway
    3 min walk
  • Penrith Station
    9 min walk
  • Carlisle (CAX)
    38 min drive

Room options

View all photos for Cosy Double

Cosy Double

Cosy Double

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Family Room

Superior Family Room

Superior Family Room

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Four Poster)

Junior Suite (Four Poster)

Junior Suite (Four Poster)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (Four Poster)

Suite (Four Poster)

Suite (Four Poster)

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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for 1 room
includes taxes & fees
1 Jan - 2 Jan
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About the area

Penrith

Located in Penrith, North Lakes Hotel And Spa is within a 5-minute drive of Rheged and Brougham Castle. .This spa hotel is 1.8 mi (2.9 km) from Penrith Castle and 4.6 mi (7.4 km) from Lowther Castle and Gardens.

What's nearby

  • Penrith Castle - 10 min walk
  • Rheged - 2 min drive
  • Ullswater - 7 min drive
  • Lowther Castle and Gardens - 15 min drive
  • Whinfell Forest - 15 min drive

Getting around

  • Penrith Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 91 min drive

Restaurants

  • ‪Tim Hortons - ‬16 min walk
  • ‪The Dog Beck - ‬16 min walk
  • ‪The Rooster - ‬5 min walk
  • ‪Subway - ‬3 min walk
  • ‪Morrisons Cafe - ‬13 min walk

About this property

North Lakes Hotel And Spa

Hotel with a full-service spa, a quick walk to Penrith Castle
North Lakes Hotel And Spa offers 84 accommodations with complimentary bottled water and coffee/tea makers. These individually decorated accommodations include desks. Satellite television is provided.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Penrith hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 84 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a spa tub. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Penrith? This hotel has 732 square feet (68 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 10 AM.
North Lakes Hotel And Spa has a restaurant serving lunch, dinner, and light fare.
Late night fare is available from 24-hour room service.

Languages

Bulgarian, Croatian, Danish, English, French, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7 AM–9:30 AM on weekdays and 8 AM–10 AM on weekends: GBP 16.95-19.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Penrith

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Conference space (732 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - prenatal
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Lift
  • Grab bar near toilet
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Individually decorated
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 16.95 to 19.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 15 per person, per stay and includes use of: sauna; spa tub; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

North Lakes Hotel
North Lakes Hotel Penrith
North Lakes Penrith
North Lakes And Spa Penrith
North Lakes Hotel Spa
North Lakes Hotel And Spa Hotel
North Lakes Hotel And Spa Penrith
North Lakes Hotel And Spa Hotel Penrith

North Lakes Hotel And Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 438 out of 831 reviews" "
Rating 8 - Good. 275 out of 831 reviews" "
Rating 6 - Okay. 71 out of 831 reviews" "
Rating 4 - Poor. 29 out of 831 reviews" "
Rating 2 - Terrible. 18 out of 831 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find. Tastefully decorated.
Stayed 1 night in Sep 2024

6/10 Okay

Paul

Liked: Cleanliness
Disliked: Staff & service
To be honest a nice hotel with a wonderful restaurant. However the staff and their attention to customer service lacked somewhat and the Spa for £15 per person extra charge was a disappointment. Would not go back to stay on the hotel or the spa but would consider returning to the restaurant.
Stayed 1 night in Sep 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Ben

Stayed 1 night in Sep 2024

10/10 Excellent

Azad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Loveness

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. Cosy sitting area in the lounge. Hotel staff were helpful and polite. Non dairy milk was made available to us. Hotel has decent size mugs for tea in the room. Great stay overall.
Stayed 2 nights in Aug 2024

8/10 Good

Beth

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the stay was lovely, having fresh milk dispenser was amazing for our daughter. However the only minor was the fact the rooms are super warm, even with the fan provided they are uncomfortably hot, there is no toilet brush to clean your loo and the use of the pool is extremely expensive for what it is.
Stayed 2 nights in Aug 2024

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would have gave full 5 star review on this hotel, bed and pillow comfortable, the personalised cookie for our daughter a nice touch, lots of info sent before arriving. Modern and very clean hotel. Dinner and breakfast was the best hotel food we had in the UK. Such a shame about the bed sofa for my daughter she could feel every spring so had to get in our bed, I tried to sleep in it and it really was bad. Sort that out though and I’d be happy to give full 5 stars and come back again!
Stayed 1 night in Aug 2024

10/10 Excellent

Tony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family stayed here over August bank holiday and we had a wonderful time. When we arrived there were personalised cookies in the room for our children. The room and facilities were fantastic, the staff were very helpful and friendly. There was an orienteering course for children to do outside, a games and cinema room for entertainment with a small minigolf inside and on departure the children were given a gift bag with lots of activities to complete. We will definitely be coming again
Stayed 2 nights in Aug 2024

8/10 Good

Amandeep

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

Liam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and facilities. I will be returning very soon!
Stayed 1 night in Aug 2024

10/10 Excellent

olivia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a nice relaxing weekend
Stayed 1 night in Aug 2024

8/10 Good

Stefania

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room would benefits of air-conditioning as very hot and had to open the window which the noise from the main roads disturbed my sleep
Stayed 2 nights in Aug 2024

10/10 Excellent

Steve

Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Penrith
Lovely stay, very comfortable room and lovely breakfast.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Martyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and attentive to our needs for the duration of our stay.
Stayed 3 nights in Aug 2024

2/10 Terrible

Stevie

Stayed 1 night in Aug 2024

10/10 Excellent

Konstantina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Duncan

Liked: Cleanliness, property conditions & facilities
Service was lacking
Stayed 1 night in Aug 2024