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Mercure Paignton Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Paignton Hotel

Terrace/patio
Privilege, Superior Room, 1 Double Bed
Privilege, Superior Room, 1 Double Bed
Bar (on property)
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
  • Parking available
  • Bar
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
Esplanade Road, Paignton, England, TQ4 6BQ
  • Paignton Beach
    3 min walk
  • Paignton Pier
    3 min walk
  • Dartmouth Steam Railway
    5 min walk
  • Plymouth (PLH-Plymouth City)
    55 min drive

Room options

View all photos for Classic Room, 1 Double Bed (Restricted View)

Classic Room, 1 Double Bed (Restricted View)

Classic Room, 1 Double Bed (Restricted View)

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

Classic Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Privilege, Superior Room, 1 Double Bed

Privilege, Superior Room, 1 Double Bed

Privilege, Superior Room, 1 Double Bed

  • 24 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Privilege, Deluxe Room, 1 Double Bed with Sofa bed, Bay View

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed, Accessible

Classic Room, 1 Double Bed, Accessible

Classic Room, 1 Double Bed, Accessible

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Ibis Styles Paignton

Spa
Pet-friendly
Free WiFi
Restaurant
4.2 out of 5, Very good, (53)
The price is NZ$122
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Ibis Styles Paignton

About the area

Paignton

With a stay at Mercure Paignton Hotel in Paignton, you'll be near the beach, just a 3-minute walk from Paignton Beach and a 3-minute drive from Paignton Zoo. .This eco-certified hotel is 3.2 mi (5.1 km) from Princess Theatre and 3.2 mi (5.2 km) from Inner Harbour.

What's nearby

  • Paignton Beach - 3 min walk
  • Dartmouth Steam Railway - 5 min walk
  • Paignton Zoo - 3 min drive
  • Princess Theatre - 7 min drive
  • Meadfoot Beach - 17 min drive

Getting around

  • Paignton Station - 7 min walk
  • Exeter (EXT-Exeter Intl.) - 43 min drive

Restaurants

  • ‪Spinning Wheel Inn - ‬1 min walk
  • ‪Talk of the Town - ‬3 min walk
  • ‪Inn on the Green - ‬2 min walk
  • ‪Henrys - ‬4 min walk
  • ‪Yankee's - ‬7 min walk

About this property

Mercure Paignton Hotel

Eco-certified hotel with a fitness center and a 24-hour front desk
Mercure Paignton Hotel offers 161 air-conditioned accommodations with minibars and safes. 55-inch Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 161 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
At Mercure Paignton Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Mercure Paignton Hotel has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hungarian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (GBP 15.00 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 18.00 for adults and GBP 12.00 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 89
  • Front entrance ramp
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 69
  • Deep-pile carpet in room
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 48
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 109
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch smart TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.00 for adults and GBP 12.00 for children
  • Covered self parking fee: GBP 15.00 per day
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Property Registration Number GB426800213

Property is also known as

Mercure Paignton Hotel Hotel
Mercure Paignton Hotel PAIGNTON
Mercure Paignton Hotel Hotel PAIGNTON

Mercure Paignton Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 106 out of 188 reviews" "
Rating 8 - Good. 53 out of 188 reviews" "
Rating 6 - Okay. 14 out of 188 reviews" "
Rating 4 - Poor. 7 out of 188 reviews" "
Rating 2 - Terrible. 8 out of 188 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel, good location, lovely sea view. Buffett (hot & cold) breakfast was good plenty of options. Room nice but no windows that open in the room so concerned about what you’d do if a fire. You also have to pay extra to park in the underground car park £15 per night, which I feel is not clear when booking.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at this hotel. The room was exceptionally clean, which made for a very comfortable and pleasant experience. The staff was incredibly friendly and accommodating, always ready to assist with a smile. The highlight was definitely the outstanding view from the room—waking up to the stunning sea view was truly unforgettable. The bed was super comfy, ensuring restful nights, and the bathroom was modern and well-maintained. Overall, a fantastic stay, and I highly recommend this hotel for anyone looking for a peaceful, scenic getaway!
Stayed 1 night in Sep 2024

8/10 Good

colin

Business traveller
Liked: Property conditions & facilities, room comfort
Stay
Business trip. New hotel. Prefect for business travesl
Stayed 2 nights in Sep 2024

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel in general were excellent very big and comfortable bed. Don't attempt to order room service nobody seems to know what is on the menu or what the price is. The gentleman who brought our order didn't know the price and the receptionist at check out asked us how much it was. We would stay here again but we wouldn't attempt to use room service.
Stayed 1 night in Sep 2024

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely hotel to stay in
Stayed 1 night in Sep 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had a fantastic stay, staff work so hard to insure everything is perfect. very friendly. eat in the restaurant on both nights we stayed, food was amazing as was the breakfast. we took our dog who enjoyed it as much as us. thank you for a fantastic stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay will be using again
Stayed 1 night in Sep 2024

8/10 Good

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an adapted room for four nights. The room was very spacious. Housekeeping did not make up room one day, no explanation, as it was late when returned to room, we did not bother. Breakfast was very good. Drinks from bar reasonable. Parking was very limited and we were never able to park there . Overall a good hotel for wheelchair users with ramp access.
Stayed 4 nights in Aug 2024

6/10 Okay

Samantha

Liked: Cleanliness, property conditions & facilities
Basic
Whilst the hotel reception and rooms were decorated well I found the service quite stark and aloof...queue at reception was ridiculous. Ok for a business trip.
Stayed 1 night in Aug 2024

10/10 Excellent

Lee

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Scolmore

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy, comfy, and great value.
A really nice hotel with a classy bar. A great start and finish point for the night here. Very comfortable and top class room accessories. The breakfast was lovely too.
Stayed 1 night in Aug 2024

10/10 Excellent

Wing Kwan Kristy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely first impression, location could not be better, car park woefully inadequate for size of hotel, air conditioning very poor and check in was painfully slow.
Stayed 1 night in Aug 2024

8/10 Good

Stewart

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lovely modern hotel, right on the seafront, really convenient but… Be aware use the hotel car park it will be £20 on top. This should really be quite clear on the hotel details as it could come across sneaky. It is a lovely / modern hotel, WI-FI was good also for work. Also breakfast is extra but there are options over the road for breakfast.
Stayed 1 night in Jun 2024

8/10 Good

Helen

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Great location Staff very friendly Rooms well sized Cleanliness just lets it down! The carpet in the bedroom we were in needed a good clean and hoover!! Shame as rest of hotel was great!
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel for exploring Torbay - one of the best in the Paignton area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent , smart and comfortable hotel.
Stayed 3 nights in Aug 2024

8/10 Good

Susan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and modern, very poor on parking, also when booking we told child and age but when arrived they said yr child was booked to sleep in same bed ??? We given child age 6 yrs old . We had to ask for bed was given a folding cot bed . This shouldn’t happen when a family book a room with child .
Stayed 4 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay, Wonderful view
Lovely hotel, great service and highly recommended
Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
It is my 3rd time at the Mercure this time booking via expedia, on this occasion I found the room to be cleaned very late in the day which I declined as I had already returned back to relax before getting ready for the evening. On one occasion I returned to find my room door slightly ajar and a card in the door slot. Obviously as they tended to the room they left the card in the slot and my door ajar! I took the card to the lobby but I dont think the staff understood the gravity of what I was saying and just told me she could replace MY card if I wanted. I gave up trying to explain and was just thankful nothing in my room was disturbed. I was also disappointed by the parking headspace, from my previous visits I know a space is not to be expected but it is not advertised on the headspace, arriving this visit with a roof box I found I was unable to fit under the 2M height restriction and had to find other local parking. Despite the above I will visit again, this and the sister hotel Ibis really bring another level of accommodation to Paignton.
Stayed 7 nights in Aug 2024

6/10 Okay

Jeremy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

MR ALUN

Stayed 2 nights in Aug 2024

2/10 Terrible

Marilyn

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stressful breakfast
We liked the location of the hotel overlooking the sea and the building is new, shiny and clean and the rooms are spacious and well designed. We stayed the weekend and on the Saturday we were out all day till 10pm but when we returned our room hadnt been serviced - the bed was unmade, dirty cups and tea/coffee not replenished etc.. We called reception and got an apology and replacement tea/ coffee but housekeeping had gone home. We found breakfast both mornings quite a stressful experience. Fried/poached eggs and hash browns have to be ordered and it's hit and miss whether you get your eggs as they dont have table numbers. We asked 3 times for our eggs only getting them after we had finished the rest of our hot breakfast. There was only frozen fruit on the Saturday, Sunday there was melon and frozen. I wasnt happy with the attitude of the restaurant manager on the Saturday morning when i pointed out the issues with our egg order and I didnt feel listened too. They just dont have enough staff during breakfast, they were struggling with the dishwasher - dishes piling up at the bar was unsightly. We visit Paignton 4 to 5 times a year, and thought we'd give this hotel a try but I am afraid we will not be returning unless the breakfast situation improves as wd came out of breakfast feeling quite stressed. On checking out I asked for a discount because of room not being done and they didnt know how to issue a refund!
Stayed 2 nights in Aug 2024

4/10 Poor

Sophie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
were told by reception on arrival no restaurant/bar capacity for guests other than the coach parties. we booked a ‘privilege room’ which was a nice typical executive style room with sea view. Coffee was below average biscuits were nice though (although you’d need more as so hungry as no dinner available) we ended up ordering a papas to share as too tired to explore after journey! very underwhelmed by the whole experience such a let down for paignton as it should have been good!
Stayed 2 nights in Aug 2024