The Palace Hotel & Spa

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Palace Hotel & Spa

Property entrance
Beach
Terrace/patio
Reception
Spa

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Spa
  • Gym
  • Pool
  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
Esplanade Road, Paignton, England, TQ4 6BJ
  • Paignton Beach
    3 min walk
  • Inn on the Green
    2 min walk
  • Paignton Station
    9 min walk
  • Exeter (EXT-Exeter Intl.)
    38 min drive

Room options

Club Double or Twin Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Superior Triple Room, Garden View (Club)

  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Deluxe Room (Executive)

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

Classic Double Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

Classic Double or Twin Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Classic Twin Room

  • 13 sq m
  • Sleeps 3
  • 2 Twin Beds

Club Double Room, Sea View

  • 19 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Classic Triple Room (Standard)

  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Classic Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

Superior Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

Club Double Room, Garden View

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double or Twin Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About the area

Paignton

With a stay at The Palace Hotel & Spa in Paignton, you'll be within a 5-minute walk of Paignton Beach and Paignton Pier. .This beach hotel is 14.1 mi (22.7 km) from Dartmoor National Park and 0.3 mi (0.5 km) from Pirates Bay Adventure Golf.

What's nearby

  • Paignton Beach - 3 min walk
  • Dartmouth Steam Railway - 7 min walk
  • Paignton Zoo - 4 min drive
  • Princess Theatre - 7 min drive
  • Goodrington Sands Beach - 7 min drive

Getting around

  • Paignton Station - 9 min walk
  • Exeter (EXT-Exeter Intl.) - 44 min drive

Restaurants

  • ‪Spinning Wheel Inn - ‬4 min walk
  • ‪Talk of the Town - ‬6 min walk
  • ‪Inn on the Green - ‬2 min walk
  • ‪The Boathouse - ‬7 min walk
  • ‪Henrys - ‬7 min walk

About this property

The Palace Hotel & Spa

Beach location and indoor pool
The Palace Hotel & Spa offers 55 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Paignton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Stay in one of 55 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
Onsite venue - This restaurant specializes in British cuisine and serves lunch and dinner. Reservations are required.
Onsite venue #2 - bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, German, Hungarian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spa fee: GBP 5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Spa fee: GBP 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Palace Hotel Paignton
Palace Paignton
The Palace Hotel & Spa Hotel
The Palace Hotel & Spa Paignton
The Palace Hotel & Spa Hotel Paignton

The Palace Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 99 out of 183 reviews" "
Rating 8 - Good. 52 out of 183 reviews" "
Rating 6 - Okay. 27 out of 183 reviews" "
Rating 4 - Poor. 3 out of 183 reviews" "
Rating 2 - Terrible. 2 out of 183 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Angie

Liked: Cleanliness, staff & service, amenities
It was very nice, staff very friendly. Although one evening we had a snack and had to keep asking for things such as cutlery and salt etc which should really have been brought over before.
Stayed 2 nights in Aug 2024

10/10 Excellent

rafal

Liked: Cleanliness, staff & service, property conditions & facilities
All good,recomend
Stayed 2 nights in Aug 2024

4/10 Poor

Christopher

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is impressive from the outside, but not worthy of 4*. The room was showing its age, The bath sheet had freyed edges, cups didn't match, cheapest of cheap coffee,tea. One pack of biscuits between two people, Plastic cups for bathroom. Fan didnt work. Staff all nice and polite etx but the room's definitely not worthy of £120 a night.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Arysha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing, lovely atmosphere
Stayed 1 night in Aug 2024

10/10 Excellent

Teddy

Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Absolutely outstanding Hotel 🏨 and surroundings I can only imagine if I took a tour how more wow it would be, staff exceptional friendly and accommodating! Cleanliness of room, dust on top of cupboards a bit lazy! Some tiles in bathroom cracked needs addressing asap , room 45 asap!! Outside the hotel as you enter the pillars and archways need a jet wash full of bird poo very unattractive to say the least. The worst comes last £40 charge for my pets without no prior warning ⚠️ or knowledge! Some issues that need addressing! To make anyone’s experience a complete package 📦! I am so happy we stayed with you & we are very happy to come again as we felt so welcomed and loved 🥰 The grounds are kept to an amazing standard hats off to the up keepers!!! The singer a lady sang a song gave me goose bumps all the way through OMG Cake was lovely and thank you for the gift 🎁 Thank you for topping my beer up and making an extra effort the following evening & reading my mind likewise 😉 Stunning experience Impressive Would recommend to anyone especially if you change the sausages at breakfast time😂 :))) Thank you so much for everything Teddy&Dogs
Stayed 2 nights in Aug 2024

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
Although very nice hotel, I was initially put out as the key I was given, there was already someone in that room! Although the situation was sorted, being a customer service industry I would have expected a little more empathy from the desk clerk.
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 2 nights in Jun 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, amenities
Lovely hotel, everything excellent
Stayed 2 nights in Jun 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous Seaview room. Not ready at check in.
Stayed 1 night in May 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good Historical Building, Great Service & Staff. Touch of faded grandeur, very enjoyable
Stayed 4 nights in May 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An elegant hotel with great staff. Really enjoyed our stay
Stayed 1 night in May 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay on the seafront. Spacious room, everything spotless, nice breakfast and friendly helpful staff. Enjoyable stay and would recommend.
Stayed 4 nights in May 2024

10/10 Excellent

Aryshs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are always amazing. Rooms comfortable and spotless. Lovely roast dinner xxx
Stayed 1 night in Apr 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faded grandure
A lovely hotel a tad old fashioned but all the facilities were there. Breakfast was excellent. Staff were very friendly and professional.
Stayed 1 night in Apr 2024

10/10 Excellent

angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Travelled with family
It was a very pleasant stay my daughter and I had a great time.
Stayed 2 nights in Apr 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, chilled atmosphere & kind staff. Loved the place 👍
Stayed 2 nights in Apr 2024

10/10 Excellent

Justine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful traditional Victorian hotel. High ceilings, traditional wood walled bar and loads of space in rooms. Such a change from major hotel franchises and so English in history. Friendly staff, good food and right across road from pier. Fab
Stayed 2 nights in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were friendly and welcoming. Breakfast staff were very efficient. Set in beautiful grounds the building is attractive. The room was great, plenty of storage, enough seating, lighting and power points. Even though I chose a single room, the bed, including the pillows and bedding was all very comfortable and the bathroom was a decent size with a shower over bathtub. I didnt make use of the spa/ leisure facilities this time but would be something I look forward to using on another stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Jonathan

Stayed 1 night in Apr 2024