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Sofitel Luang Prabang

5.0 star property

Photo gallery for Sofitel Luang Prabang

Villa, 1 King Bed, Private Pool
Exterior
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Breakfast available
  • Room service

Explore the area

Map
Manomai St, Ban Mano, Luang Prabang, 0600
  • Vat Visounnarath
    ‪11 min walk‬
  • Dara Market
    ‪11 min walk‬
  • Pha Tad Ke Botanical Garden
    ‪12 min walk‬
  • Luang Prabang (LPQ-Luang Prabang Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed (Heritage)

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed (Heritage)

  • 70 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Garden Area (Private Garden)

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed, Garden Area (Private Garden)

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Private Pool

Premium bedding, down duvets, minibar, in-room safe

Villa, 1 King Bed, Private Pool

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Pool

Avani+ Luang Prabang Hotel

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (94)
The price is NZ$836
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Avani+ Luang Prabang Hotel

About the area

Luang Prabang

A stay at Sofitel Luang Prabang places you in the heart of Luang Prabang, within a 5-minute drive of Morning Market and Phousi Hill. .This family-friendly hotel is 1 mi (1.7 km) from Royal Palace Museum and 1 mi (1.7 km) from Night Market.

What's nearby

  • Morning Market - 17 min walk
  • Royal Palace Museum - 19 min walk
  • Phousi Hill - 3 min drive
  • Night Market - 4 min drive
  • Wat Xieng Thong - 6 min drive

Getting around

  • Luang Prabang (LPQ-Luang Prabang Intl.) - 10 min drive

Restaurants

  • ‪Break for a Bread - ‬12 min walk
  • ‪เฝอจันถนอม - ‬9 min walk
  • ‪Coffee Express - ‬8 min walk
  • ‪Two Little Birds Cafe - ‬10 min walk
  • ‪Bamboo Garden Restaurant - ‬10 min walk

About this property

Sofitel Luang Prabang

Luxury hotel with a full-service spa and a fitness center
Sofitel Luang Prabang offers 25 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to furnished patios. These individually decorated accommodations have separate sitting areas and include sofa beds and day beds. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Luang Prabang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, a fitness center, and complimentary bicycles.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Indochine has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
Make yourself at home in one of the 25 individually decorated guestrooms, featuring refrigerators and iPod docking stations. Your bed comes with down comforters and premium bedding, and all rooms are furnished with sofa beds. Rooms have private furnished patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a steam room, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Modern European cuisine at Governor's Grill, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Luang Prabang? This hotel has 818 square feet (76 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Governor's Grill - Overlooking the pool and garden, this restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Lao, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: USD 20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Governor's Grill

Things to do

  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Private picnics
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (818 square feet)
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Feather duvet
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Bathrobes
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • DVD player
  • Flat-screen TV
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • In-room massage
  • Individually decorated
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 48.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 20 per person
  • Airport shuttle fee: USD 22 per vehicle (one-way)
  • Airport shuttle fee per child: USD 22 (one-way), (from 12 to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 48.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Children under 11 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

de la Paix Luang Prabang
Hotel de la Paix Luang Prabang
Hotel Paix Luang Prabang Managed Accor
Hotel Paix Managed Accor
Paix Luang Prabang Managed Accor
Paix Managed Accor
Sofitel Luang Prabang Hotel
Sofitel Luang Prabang
Sofitel Luang Prabang Hotel
Sofitel Luang Prabang Luang Prabang
Sofitel Luang Prabang Hotel Luang Prabang

Sofitel Luang Prabang Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 87 out of 111 reviews
Rating 8 - Good. 19 out of 111 reviews
Rating 6 - Okay. 1 out of 111 reviews
Rating 4 - Poor. 3 out of 111 reviews
Rating 2 - Terrible. 1 out of 111 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars all the way
Wonderful wonderful hotel. Staff couldn’t have been more friendly or accommodating. Food was amazing as was the spa. They have friendly little rabbits running around the gardens. Pools was lovely. Would love to stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Luxury Hotel
Both my son and I had a fantastic stay here, the staff is absolutely amazing in every way. This is by far my favorite hotel in SE Asia. I highly recommend everything including the spa to sophisticated travelers.
Stayed 3 nights in Jun 2024

10/10 Excellent

Emmy, Fremont, CA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is truly an oasis of calm and comfort in the busy Luang Prabang. It is a 20-minute walk to the downtown.
Stayed 2 nights in Feb 2020

10/10 Excellent

Anabelle, New Jersey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Historical atmosphere, French colonial governor’s residence. Great service, friendly staff. They went “the extra mile “, especially, Narin at Reception - a real super star !! Excellent breakfast and service in restaurant.
Stayed 3 nights in Feb 2020

8/10 Good

Rene wan nei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy stayed at the property. It is very quiet and calm. Good for relaxing. I didin't like breakfast line and restaurant. Bteakfast line was't variety and food didint look fresh. Also the choice of food at restaurant was'nt international. Its more local, like buffalo.
Stayed 2 nights in Dec 2019

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful, elegant and beautiful property.
This is a beautiful property with a relaxing environment. The staff are very attentive and friendly. I’ve traveled extensively and have had the pleasure of staying at many 5-star properties, this is one of the best I’ve seen! Highly recommend it and Luang Prabang for your next vacation.
Stayed 4 nights in Dec 2019

10/10 Excellent

Brian, Coeur d’ Alene, Idaho

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with impeccable service in every aspect.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely spot with a beautiful pool and garden and very spacious and well appointed rooms. Very attentive staff, friendly, kind and eager to please. A quiet oasis not far from the hustle and bustle of Luang Prabang.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Boutique Hotel
Just a great place. Congratulation to Sofitel for an excellent job in turning a hostrical mansion into a beautiful 5 star hotel that retains the original charm and combines it with modern amenities. Also great service. The place to be in Luang Prabang!
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is very little I can say that was not fantastic about this property. Wonderful staff, great food, beautiful gardens, private pool, amazing room, very comfortable bed, etc, etc. They give you free access to bikes to cruise the town. They provide bottled water, mosquito spray, and anything else you need, complimentary. The breakfast buffet is amazing. The only "half" complaint I could possibly make would be that anything you buy/order at the resort is quite expensive. Its hard to stomach a $15 pina colada at the pool, when you can get something similar in town for $1. We took a cooking class with Chef John, which really was awesome and we loved every minute of it, but again, quite expensive. Other than that, it was really one of our greatest resort vacations. The local scene is amazing!
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everting perfect . Staff, food and service noting to say more
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The Sofitel is a beautiful property, however the service was definitely lacking in many ways. To name a few: - The staff was unaware of many of the most popular things to do in the area. For example, when we inquired where the boat dock was to take the tour to the Pak Ou caves, they didn’t know - The staff’s English was so poor it was very difficult to communicate. For example, they told the tuk-tuk driver to take us to the wrong place because they couldn’t understand - There are only 11 chairs around the pool despite there being plenty of room for more, which was not enough for all guests - The lighting in the bathroom was extremely poor, making it impossible to put on make up - We tried to book some excursions through the hotel and they marked up the prices 4x vs booking it yourself - The fruit basket in our room was brown and over ripe - We ran out of both toilet paper and bottled water in our room and had to call to request more - The restaurant was poor and out of many things we ordered. The coffee was bitter and tasted like instant - The milk on the buffet was room temperature. We had stomach aches the entire time we were there - The hotel is on the outskirts of town, yet they provide shuttle service to town only between 6 and 9 PM, not during the day. Our stay was a huge disappointment. I would not recommend unless the management vastly improves. We checked out the Avani+ which was close to town, beautiful with great service. Stay there instead!
Stayed 4 nights in Apr 2019

10/10 Excellent

Arony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and friendly. Property is incredible. We had a really nice stay.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

mariko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel you want to come home to
Most comfortable bed! I love the bath tub in the garden . Quiet and beautiful
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very special and the villas are absolutely beautiful and give you full privacy. The good can be improved. The menu is limited and more importantly the chicken that I got was almost uncooked. It would be good to offer a few geniounly local dishes and a few western option. The taste of the food was not good at all.
Stayed 1 night in Nov 2018