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Room type Options Nightly price Book
Standard Room, 1 King Bed
20 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Standard Double Room, 2 Double Beds (2 double beds)
20.3 square metres
2 Double Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Suburban hotel with spa services and a 24-hour front desk

Popular property highlights

Free self parking
Free WiFi
Business centre
Laundry facilities
Smoke-free property

Located in Palenque, Hotel Plaza Palenque is in a national park, within a 5-minute drive of El Panchán and Museo Del Textil. This hotel is 4.2 mi (6.7 km) from Palenque National Park and 5.4 mi (8.6 km) from Museo de Sitio Palenque.

Make yourself at home in one of the 98 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided.

Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Enjoy a meal at La Palapa, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. English breakfasts are available daily for a fee.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Plaza Palenque Hotel & Convention Center

Km 27 Carr. Palenque-Catazaja, Palenque, CHIS 29960

Hotel Amenities

Hotel Amenities

  • Concierge services
  • Total number of rooms - 98
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Breakfast available (surcharge)
  • Laundry facilities
  • Arcade/game room
  • Garden
  • Safe-deposit box at front desk
  • Spa services on site
  • 24-hour front desk
  • Business centre
  • Meeting rooms
  • Smoke-free property
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 1991
  • Area shuttle (surcharge)
  • Number of restaurants - 1
  • Number of outdoor pools - 1
  • Snack bar/deli
  • Free self parking
  • Number of poolside bars - 1
  • Luggage storage
  • Pool sunloungers
  • Terrace
  • Nature reserve
  • Proposal/romance packages available
  • Banquet hall
  • No accessible shuttle
  • Number of accessible parking spaces 1
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Registration desk height (inches) - 43
  • Registration desk height (centimetres) - 110

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Hotel Plaza Palenque offers 98 air-conditioned accommodations with laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Private bathroom
  • Balcony
  • Desk
  • Shower only
  • In-room safe (laptop compatible)
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • TV size (measurement) inch
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 1
  • Laptop-friendly workspace
  • Toothbrush and toothpaste not available

Where to Eat

English breakfasts are available for a surcharge and are served each morning.

La Palapa - This restaurant specializes in Mexican cuisine.

Room service (during limited hours) is available.

Nearby Things to do

Recreational amenities at the hotel include an outdoor pool.

Spa Services

  • Massages
  • Deep tissue massage
  • Sports massage

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No lifts

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Staffed front desk

Credit card pre-authorisation

Property is not cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are not in place

Contactless check-in is available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are not cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service not has not been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

Optional extras

  • Fee for English breakfast: approximately MXN 165 for adults and MXN 100 for children
  • Airport shuttle fee: MXN 150 per room (one-way)
  • Airport shuttle fee per child: MXN 150 (one-way), (from 3 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Plaza Palenque Inn
  • Plaza Palenque
  • Plaza Palenque Hotel
  • Hotel Plaza Palenque Hotel
  • Hotel Plaza Palenque Palenque
  • Hotel Plaza Palenque Hotel Palenque
  • Plaza Palenque Hotel Convention Center

We should mention

Pool access available from 10:00 AM to 10:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in is available.

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