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Hesperia Ciudad de Mallorca

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hesperia Ciudad de Mallorca

Seasonal outdoor pool
Exterior
Reception
Standard Room, View
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking included
    Parking included
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service

Explore the area

Map
Francesco Vidal Sureda 24, Palma de Mallorca, Mallorca, 7015
  • Porto Pi Centro Comercial
    6 min walk
  • Mallorca Casino
    7 min walk
  • Paseo Maritimo
    7 min walk
  • Palma de Mallorca (PMI)
    23 min drive

Room options

View all photos for Standard Room (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room (Extra Bed 2 adults + 1 child)

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room (Extra Bed 3 adults)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room (Extra Bed 3 adults)

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Comfort Double Room, Balcony, Garden View

Minibar, in-room safe, laptop workspace, blackout curtains

Comfort Double Room, Balcony, Garden View

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Room (Extra Bed 3 adults)

Comfort Room (Extra Bed 3 adults)

Comfort Room (Extra Bed 3 adults)

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Double Room

Minibar, in-room safe, laptop workspace, blackout curtains

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, View

Standard Room, View

Standard Room, View

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Basic Double Room

Minibar, in-room safe, laptop workspace, blackout curtains

Basic Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the area

Palma de Mallorca

With a stay at Hesperia Ciudad de Mallorca, you'll be centrally located in Palma de Mallorca, within a 5-minute drive of Port of Palma de Mallorca and Cala Mayor Beach. .This hotel is 3 mi (4.8 km) from Cathedral of Santa Maria of Palma and 3 mi (4.9 km) from Plaza Espana.

What's nearby

  • Porto Pi Centro Comercial - 6 min walk - 0.6 km
  • Port of Palma de Mallorca - 9 min walk - 0.8 km
  • Bellver Castle - 17 min walk - 1.4 km
  • Cala Mayor Beach - 3 min drive - 2.6 km
  • Cathedral of Santa Maria of Palma - 10 min drive - 4.8 km

Getting around

  • Palma de Mallorca Son Fuster Station - 9 min drive
  • Son Costa-Son Fortesa Station - 9 min drive
  • Palma de Mallorca Airport (PMI) - 23 min drive

Restaurants

  • ‪Estación Marítima 2 - ‬12 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Palma Café Gallery - ‬9 min walk
  • ‪Torre Peraires - ‬10 min walk
  • ‪Marchica - ‬8 min walk

About this property

Hesperia Ciudad de Mallorca

Pet-friendly hotel connected to a shopping center in Portopí with free parking
Hesperia Ciudad de Mallorca offers 60 accommodations with minibars and safes. Digital television is provided.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 60 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and blackout drapes/curtains.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Palma de Mallorca? This hotel has 2906 square feet (270 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:30 AM and 11:30 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:30 AM–11:30 AM on weekends: EUR 18 per person
  • 1 poolside bar
  • Room service available

Things to do

  • Children's pool
  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (2906 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 110
  • Hardwood flooring in room
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch TV
  • Digital channels

Food and drink

  • Minibar

More

  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Only registered guests are allowed in the guestrooms

Property is also known as

Hesperia Ciutat
Hesperia Ciutat Hotel
Hesperia Ciutat Hotel Mallorca
Hesperia Ciutat Mallorca
Hesperia Mallorca
Hesperia Ciutat De Mallorca Hotel Palma De Mallorca
Hesperia Ciutat De Mallorca Palma
Hesperia Ciutat Mallorca Palma De Mallorca, Majorca
Hesperia Ciutat Mallorca Hotel Palma de Mallorca
Hesperia Ciutat Mallorca Hotel
Hesperia Ciutat Mallorca Palma de Mallorca
Hesperia Ciudad Mallorca Hotel Palma de Mallorca
Hesperia Ciudad Mallorca Hotel
Hesperia Ciudad Mallorca Palma de Mallorca
Hesperia Ciudad Mallorca
Hesperia Ciudad De Mallorca Palma De Mallorca
Hesperia Ciutat De Mallorca Palma
Hesperia Ciutat De Mallorca
Hesperia Ciudad de Mallorca Hotel
Hesperia Ciudad de Mallorca Palma de Mallorca
Hesperia Ciudad de Mallorca Hotel Palma de Mallorca

Hesperia Ciudad de Mallorca Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 118 out of 407 reviews" "
Rating 8 - Good. 199 out of 407 reviews" "
Rating 6 - Okay. 63 out of 407 reviews" "
Rating 4 - Poor. 19 out of 407 reviews" "
Rating 2 - Terrible. 8 out of 407 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Drew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Jun 2024

10/10 Excellent

Rylie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room, however the AC did not work very well so it got very warm. Mini fridge did not get very cold and was turned off completely at first. Had to pull out the entire cabinet to access the back of the fridge to turn the dial up. Even on the highest setting, it was only slightly colder than room temperature. Parking was convenient and easy, however there are not too many spaces so this could be an issue at times as there isn’t much street parking in the area. Convenient location to take the bus into Palma. Breakfast buffet was good. Overall a good stay.
Stayed 3 nights in May 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, friendly staff
Second visit to this hotel. Delightful welcome, nice clean, comfortable room. Service was great throughout, lovely breakfast, and loved just sitting on the balcony watching the world go by. Will definitely be back.
Stayed 4 nights in Apr 2024

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff could not be nicer Thank you
Stayed 5 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

holly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
property was great. The rooms were clean and the staff were great. The breakfast was a bit expensive for what was offered. Location is not bad, but you do have to drive or take public transport if you don’t want to walk far.
Stayed 4 nights in Jun 2023

8/10 Good

JAIME

Stayed 3 nights in Dec 2022

8/10 Good

Yi Lam

10/10 Excellent

Wayne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely accommodation on the hill
Very lovely accommodation, spacious with a balcony. Breakfast had a nice selection. About 4kms from the city centre, so not the closest location in terms of walking, but plenty of buses (bus no. 4, 20 & 46) taking about 22 mins, costing €2. 1.5 km walk to the awesome medieval castle "Castell de Bellver". Please note, the pool is closed during the off season.
Stayed 2 nights in Nov 2022

8/10 Good

Iryna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a good hotel with a great pool and great staff, however the bar closes at 2:30pm which means you cannot get drinks in the afternoon which is a little bit weird. Overall satisfied
Stayed 7 nights in Jun 2022

10/10 Excellent

DSC, Michigan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room. Helpful staff. Good location although quite a walk to mall.
Stayed 1 night in Sep 2019

10/10 Excellent

Stephan

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service and pleasent staff. The food was good.
Stayed 5 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and the staff are excellent. Very helpful in pointing out local businesses and eateries. Restaurant is very affordable and food is excellent.
Stayed 1 night in Oct 2019

8/10 Good

Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to dislike at all. Our stay was very enjoyable in all respects. Recommended.
Stayed 4 nights in Oct 2019

2/10 Terrible

f

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and friendly beautiful pool excellent service
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

K

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location - about a 10 minute walk from the marina area. Loved the staff who were so friendly! The pool is great although after 5pm bring bug spray because I definitely got bitten.
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in this hotel. The room was modern and very clean. The staff were very friendly! The hotel is only 10 minute walk to the strip and the Harbour. There is a bus stop right outside that could take you into Palma city. The swimming pool is not too big. The location isn’t a very tourist area so a lot of restaurants don’t serve food between 4-7pm. We found the clubs and restaurants to be a bit on the more expensive side than we had hoped. For couples and friend holidays it would be great but I don’t think it would be the location would be fit for children as the strip is constantly packed and full of people partying and drinking. But overall we did enjoy our stay!
Stayed 4 nights in Aug 2019