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BG Hotel Caballero

4.0 star property

Photo gallery for BG Hotel Caballero

Indoor pool, outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas
Reception
Minibar, desk, blackout curtains, soundproofing
2 bars/lounges, poolside bar
Porch

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Parking available
  • Pool
  • Spa
  • Gym

Explore the area

Map
Carrer de Neopatria, 3, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610
  • Playa de Palma
    ‪4 min walk‬
  • Palma Aquarium
    ‪11 min walk‬
  • Platja de Can Pastilla
    ‪7 min drive‬
  • Palma de Mallorca (PMI)
    ‪10 min drive‬

Room options

View all photos for Standard Double or Twin Room, Partial Sea View

Minibar, desk, blackout curtains, soundproofing

Standard Double or Twin Room, Partial Sea View

  • 18 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Bedroom

Minibar, desk, blackout curtains, soundproofing

Junior Suite, 1 Bedroom

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Bedroom

Minibar, desk, blackout curtains, soundproofing

Junior Suite, 1 Bedroom

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Standard Single Room

Shower, rainfall showerhead, free toiletries, hair dryer

Standard Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room

Minibar, desk, blackout curtains, soundproofing

Standard Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Triple Room

Minibar, desk, blackout curtains, soundproofing

Basic Triple Room

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room, 2 Single Beds

Superior Double Room, 2 Single Beds

Superior Double Room, 2 Single Beds

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Minibar, desk, blackout curtains, soundproofing

Junior Suite

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

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  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.4 out of 5, Excellent, (1004)
The price is NZ$138
for 1 room
includes taxes & fees
5 Mar - 6 Mar
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About the area

Palma de Mallorca

When you stay at BG Hotel Caballero in Palma de Mallorca, you'll be near the airport, a 2-minute drive from Playa de Palma and 10 minutes from Plaza Espana. .This family-friendly hotel is 9.1 mi (14.7 km) from Port of Palma de Mallorca and 4.3 mi (7 km) from El Arenal Beach.

What's nearby

  • Playa de Palma - 4 min walk
  • Palma Aquarium - 11 min walk
  • FAN Mallorca Shopping - 6 min drive
  • Platja de Can Pastilla - 7 min drive
  • El Arenal Beach - 10 min drive

Getting around

  • Son Costa-Son Fortesa Station - 13 min drive
  • Marratxi Poligon Station - 16 min drive
  • Palma de Mallorca Airport (PMI) - 10 min drive

Restaurants

  • ‪Restaurante Tabana - ‬11 min walk
  • ‪Bikkini Beach - ‬9 min walk
  • ‪Alfaro Beach - ‬7 min walk
  • ‪Pao Pao - ‬5 min walk
  • ‪Ballermännle - ‬15 min walk

About this property

BG Hotel Caballero

Family-friendly hotel with a full-service spa and a nearby private beach
BG Hotel Caballero offers 308 accommodations with minibars and hair dryers. Rooms open to furnished balconies. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 14 years old are not allowed in the fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 308 guestrooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Satisfy your appetite with Modern European cuisine at Bar, a restaurant where you can take in the garden view. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 8 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Palma de Mallorca? This hotel has 861 square feet (80 square meters) of space consisting of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 8 AM and 10:30 AM.
Bar - Overlooking the garden, this buffet restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner.
Snack - This poolside bar specializes in local cuisine and serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Languages

Catalan, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 10 per night)
  • Free off-site parking within 3 ft
  • Street parking available
  • Local area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 8 AM–10:30 AM: EUR 11 for adults and EUR 6 for children
  • 1 restaurant and 2 coffee shops
  • 2 bars/lounges and 1 poolside bar
  • Coffee/tea in a common area

Restaurants on site

  • Bar
  • Snack

Things to do

  • Arcade/games room
  • Bike rentals
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Children's pool
  • Fence around the pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre (861 square feet of space)
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Phone
  • Safe (surcharge)
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 11 for adults and EUR 6 for children
  • Covered self parking fee: EUR 10 per night
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 4 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 14 years old are not allowed in the fitness facility or hot tub without adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Caballero Hotel
Caballero Playa de Palma
Hotel Caballero
Hotel Caballero Playa de Palma
Caballero Hotel Playa De Palma, Majorca
Caballero Hotel Playa De Palma Majorca

BG Hotel Caballero Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 474 out of 1001 reviews
Rating 8 - Good. 397 out of 1001 reviews
Rating 6 - Okay. 86 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
fanatatic
Stayed 1 night in Oct 2024

10/10 Excellent

Annika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jean-Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Rajneet Kaur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with attentive staff and fabulous pool areas. The room was quite small but was cleaned each day to a great standard. Good breakfast options, Would recommend this hotel.
Stayed 5 nights in Sep 2024

4/10 Poor

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely outside area around pool and cafe. Nice dining and public areas, very good breakfast. Pleasant and helpful staff. Single beds pushed together supposedly to make it a ‘Double Room’ useless ( they travelled) and poor mattresses. Noise from other rooms and corridors at night due to poor build quality soiled our room experience. Very clean however. Good location.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mika

Business traveller
Stayed 5 nights in Sep 2024

10/10 Excellent

Tania

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice experience here, would totally recommend. A little bit loud at night but overall great place, everybody super friendly, clean, good food, good drinks, really close to public transportation. I would book it again next time, thank you!
Stayed 5 nights in Sep 2024

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, amenities
Great hotel, friendly staff, nice clean room comfortable bed. Great choice for breakfast. Would definitely return
Stayed 2 nights in Jul 2024

8/10 Good

METTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Annabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Absolutely amazing! Will definitely be back
Stayed 4 nights in Jul 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay!
My husband and I were in Mallorca for a wedding and then extended our stay for a holiday. The hotel was lovely, very clean, staff were friendly and a great pool area (sun beds were a bit uncomfortable though!). We loved being so close to the beach and it was great having so many bars and restaurants a short walk away.
Stayed 7 nights in Jul 2024

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Anver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Excellent 5 star facilities, very close to the beach. Just a bus ride away from the airport. Very central location. Easy bus to Palma city centre. Buffet breakfast and supper were great value for money. Great pool area. I will definitely come back. Quiet side street but a quick walk to restaurants,tourist attractions ,bars and beach
Beautiful sunset
Lovely facilities on the beach. Umbrellas, sun lounges , massage tables
Stayed 1 night in May 2024

10/10 Excellent

Bilyana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

8/10 Good

Angela

Stayed 3 nights in Apr 2024

10/10 Excellent

Demi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel! Very clean, friendly staff. Breakfast was great. Would definitely recommend.
Stayed 4 nights in Apr 2024

8/10 Good

Laurent

Stayed 7 nights in Apr 2024

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the breakfast is brilliant. Lots of space around the pools. The whole hotel is well maintained and its only a short walk to the sea front.
Stayed 4 nights in Apr 2024

2/10 Terrible

Rachel Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was put in room 144 (1st floor) right next to the stairs and all day and night I could hear people on the landing next to my room and going up and down the stairs. And I also could hear banging, heavy footsteps and beds being pushed around the room by the people in the room above me. My room was definitely NOT sound proofed as advertised so it made me not enjoy my stay at all as I hardly got any sleep. I arrived around 10pm at night and after hearing all the noise during the first night, asked to be moved and was told the hotel is full, so I had to endure 4 nights of noise disturbance. Other than that, I enjoyed the food, amenities and everything else at the hotel.
Stayed 4 nights in Apr 2024

8/10 Good

Reiner

Stayed 5 nights in Mar 2024

8/10 Good

Ioanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really willing to help us every time. Good location close to Palma central.
Stayed 4 nights in Mar 2024

8/10 Good

fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel facilities and pool area. Lovely and relaxing. Quiet and within easy walk of the beaches and bars. Good buffet breakfast with a wide variety of choice. Nice indoor pool for an alternative to the outdoor area, which is beautiful. Rooms are modern, clean and comfortable, but would have liked tea and coffee facilities available.
Stayed 4 nights in Mar 2024

8/10 Good

Luis

Stayed 2 nights in Mar 2024

10/10 Excellent

Luis

Stayed 2 nights in Mar 2024