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Crowne Plaza Cabana, Palo Alto by IHG

3.5 star property

Photo gallery for Crowne Plaza Cabana, Palo Alto by IHG

Outdoor pool, open 7:00 AM to 10:00 PM, pool cabanas (surcharge)
Exterior
Exterior
Interior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

Map
4290 El Camino Real, Palo Alto, CA, 94306
  • San Antonio Shopping Center
    ‪17 min walk‬
  • Palo Alto VA Hospital
    ‪6 min drive‬
  • Stanford University
    ‪6 min drive‬
  • Palo Alto, CA (PAO-Santa Clara County)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Mobil, Roll-In Shower)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible (Communications, Mobil, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Premium Room

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Premium Room

  • 49 sq m
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Room, 1 King Bed (Beattles)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 King Bed (Beattles)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Mobility, Access Tub)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible (Communications, Mobility, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Mobil, Roll-In Shower)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Mobil, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Junior Suite, 1 King Bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub (Jetted Tub)

Suite, 1 King Bed, Jetted Tub (Jetted Tub)

Suite, 1 King Bed, Jetted Tub (Jetted Tub)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Pool View, Poolside (Cabana Poolside View)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Premium Room, 2 Queen Beds, Pool View, Poolside (Cabana Poolside View)

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Pool View, Poolside (Cabana Poolside View)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Premium Room, 1 King Bed, Pool View, Poolside (Cabana Poolside View)

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Premium Room, 1 King Bed (High Floor)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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Property entrance

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About the area

Palo Alto

With a stay at Crowne Plaza Cabana, Palo Alto by IHG in Palo Alto (Palo Alto Orchards), you'll be within a 10-minute drive of Stanford University and Googleplex. .This hotel is 9.6 mi (15.4 km) from San Francisco Bay and 9.8 mi (15.8 km) from Levi's Stadium.

What's nearby

  • Palo Alto VA Hospital - 6 min drive
  • Stanford University - 6 min drive
  • Googleplex - 7 min drive
  • Stanford Stadium - 8 min drive
  • Stanford University Medical Center - 10 min drive

Getting around

  • California Ave Station - 5 min drive
  • Whisman Station - 8 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 26 min drive

Restaurants

  • ‪Boba Bliss - ‬13 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Chili's Grill & Bar - ‬15 min walk
  • ‪Gen Korean BBQ House - ‬15 min walk
  • ‪Mendocino Farms - ‬16 min walk

About this property

Crowne Plaza Cabana, Palo Alto by IHG

Palo Alto hotel in Palo Alto Orchards with a 24-hour fitness center and a sauna
Crowne Plaza Cabana, Palo Alto by IHG offers 195 accommodations with iPod docking stations and coffee/tea makers. Beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Palo Alto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 195 guestrooms featuring refrigerators and flat-screen televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
You can enjoy a meal at 4290 Bistro Bar serving the guests of Crowne Plaza Cabana, Palo Alto by IHG, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 15 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
4290 Bistro Bar - This bistro serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 20.00 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 23.95-32 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • 4290 Bistro Bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Sauna
  • A hot tub

Family friendly

  • Fence around the pool
  • Free cots/infant beds
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Coworking spaces
  • Meeting rooms - 15

Outdoors

  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Fan
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 60 lbs per pet

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 23.95 to 32 per person
  • Uncovered self parking fee: USD 20.00 per day (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cabana Crowne Plaza
Cabana Crowne Plaza Palo Alto
Cabana Palo Alto
Crowne Plaza Cabana
Crowne Plaza Cabana Hotel
Crowne Plaza Cabana Hotel Palo Alto
Crowne Plaza Cabana Palo Alto
Crowne Plaza Palo Alto Cabana
Palo Alto Cabana
Palo Alto Crowne Plaza Cabana
Crowne Plaza Cabana Palo Alto Hotel

Crowne Plaza Cabana, Palo Alto by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 529 out of 1001 reviews
Rating 8 - Good. 276 out of 1001 reviews
Rating 6 - Okay. 92 out of 1001 reviews
Rating 4 - Poor. 70 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

RAJU

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service
Sam at the bar was great!!! Personable, professional and efficient! Made my night perfect. Thank you.
Stayed 1 night in Nov 2024

10/10 Excellent

Huma

Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stanford-Birthday Weekend
We came up to Palo Alto to celebrate my wife's birthday, hook up with friends and clients, and take in the last Stanford Football home game of the season. Great dinner on Friday night at Sundance Steakhouse. Stanford Cardinal came from 14 points down i. The 4th quarter to win on a walk-off field goal to end the game. Saturday night was dinner at Giorgio's in Los Altos in honor of our late friend. The Crowne Plaza was perfect for getting to and from these activities and had all the necessary amenities, including a decent buffet breakfast and a bar for a nightcap. Looking forward to returning when it's warmer.
Stayed 2 nights in Nov 2024

4/10 Poor

Mark M

The stay was fine but the room was a long way from the elevator. Although I had initialed it and it was on the bottom of the hotel.com website, I was surprised to get hit with a $15.00 parking fee. (Higher on the website, it said parking available.)
Stayed 1 night in Nov 2024

6/10 Okay

Wendy

Travelled with group
Liked: Cleanliness
Disappointing to say the least
I came for my birthday weekend. I was very disappointed with the facilities. There was little to no pool side service, the hotel was overrun with other families with children who defecated in the pool and it took the entire afternoon to get the engineering department to deal with the issue. Further I called later to ask for a partial refund because I was unable to use the pool which was the purpose of my stay, but no one returned my call.
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Over all great stay thank you
Stayed 1 night in Nov 2024

10/10 Excellent

Byung Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Great location; economical place to stay
Stayed 1 night in Nov 2024

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service
Nice property. A little dated but nice.
Stayed 2 nights in Oct 2024

8/10 Good

Kristine

Travelled with partner
Liked: Amenities
Stayed 1 night in Oct 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 1 night in Oct 2024

8/10 Good

Mony

Liked: Cleanliness, staff & service, property conditions & facilities
Layout was a bit confuring.
Stayed 1 night in Oct 2024

10/10 Excellent

Rosemarie

Stayed 1 night in Sep 2024

6/10 Okay

Tina

Liked: Cleanliness, property conditions & facilities
Bar and waiter lacked knowledge and over charged us by $50. Bartender said he would comp us for the mistake and charged us anyway. Bar staff supervisor Jose was rude and didn’t help his employees.
Stayed 1 night in Oct 2024

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Qiaojie

Stayed 2 nights in Sep 2024

8/10 Good

Kristine

Travelled with partner
Liked: Amenities
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

victoria

Liked: Cleanliness
Convenient and easy to go to and fro other areas in sf
Stayed 1 night in Sep 2024

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When visiting Stanford Medical, we always enjoy the pleasant stay at the Crown Plaza. It is a relaxing environment after a long and busy day. Staff are always friendly, warm, and accommodating.
Stayed 1 night in Aug 2024

10/10 Excellent

cecelia, East Point

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Angela

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Johanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024